Jobs in the United States

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Added 3 days ago
Technology Strategy Technical Lead
McLean, VA
Strong proficiency in modern cloud-native engineering (Python, TypeScript/JavaScript, or Java; APIs, microservices, containers, distributed systems, CI/CD, IaC)
Added 3 days ago
MLOps Automation Engineer Lead
Huntington National Bank
Charlotte, NC
Our Enterprise Data and Analytics department is growing, and we're looking for an outstanding MLOps Automation Engineer Lead to join our team. At Huntington, this is an opportunity to work…
Added 3 days ago
Technical Solutions Engineer Manager, Infrastructure, Compute, Google Cloud
Google
Kirkland, WA
Experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, JavaScript) or in system design.
Added 3 days ago
Principal Software Engineer
The Mitre Corporation
McLean, VA
…improves lives. This is where your skills strengthen national security, cybersecurity, health, transportation, and citizen services. We’re a nonprofit engineering, applied research, and…
Added 3 days ago
O
Lead Principal Systems Software Engineer
Oracle
United States
- $146,300 to $306,400 USD / year
Lead architecture and hands-on implementation of control plane services and Kubernetes integrations for Cloud Infrastructure and Services. Deliver secure APIs and resilient…
Added 3 days ago
Financial Services - Forward Deployed Engineer - Technology Consulting - Engineering- Senior Manager
EY
Chicago, IL · Hoboken, NJ · Atlanta, GA · Grandview Heights, OH · Boston, MA · Charlotte, NC · Philadelphia, PA · New York, NY
Ability to review engineering implementation in Python, Java, TypeScript, or comparable languages, including source control, code review, automated testing, and CI/CD practices.
Added 3 days ago
Financial Services - Forward Deployed Engineer - Technology Consulting - Engineering- Manager
EY
Grandview Heights, OH · Chicago, IL · Charlotte, NC · Boston, MA · Atlanta, GA · Hoboken, NJ · Philadelphia, PA · New York, NY
Ability to guide engineering teams using Python, Java, TypeScript, or comparable languages, and practices such as source control, code review, automated testing, and CI/CD.
Added 3 days ago
Engineer lead (Java) - ST, Seattle WA
Starbucks Coffee Company
WA
5+ years of experience with one or more of the following languages: Python, Java
Added 3 days ago
Senior Systems Developer Engineer
Amazon Development Center U.S., Inc.
Seattle, WA
The Amazon Dedicated Cloud (ADC) Serverless team is hiring a cleared senior Systems Development Engineer to lead the technical direction of how we build, deliver, and operate AWS Lambda and…
Added 3 days ago
D
Senior Offensive Security Engineer
Delinea
Remote, United States
- $150,000 to $175,000 USD / year
Delinea’s Cybersecurity organization is seeking a Senior Offensive Security Engineer to mature Delinea’s in-house Offensive Security program. The ideal candidate will be highly…
Added 3 days ago
MLOps Automation Engineer Lead
Huntington National Bank
Dallas, TX
Our Enterprise Data and Analytics department is growing, and we're looking for an outstanding MLOps Automation Engineer Lead to join our team. At Huntington, this is an opportunity to work…
Added 3 days ago
MLOps Automation Engineer Lead
Huntington National Bank
Houston, TX
Our Enterprise Data and Analytics department is growing, and we're looking for an outstanding MLOps Automation Engineer Lead to join our team. At Huntington, this is an opportunity to work…
Added 3 days ago
MLOps Automation Engineer Lead
Huntington National Bank
Houston, TX
Our Enterprise Data and Analytics department is growing, and we're looking for an outstanding MLOps Automation Engineer Lead to join our team. At Huntington, this is an opportunity to work…
Added 3 days ago
Staff Software Engineer, Salesforce
DAT Solutions, LLC
Seattle, WA
Salesforce Platform Developer I or II certification required · Must have traditional software programming experience in Java, Python, or Node.js or similar
Added 3 days ago
Senior Full-Stack Software Engineer
Lexicon, Inc
Little Rock, AR
Lexicon, Inc. is seeking a Senior Full-Stack Software Engineer to set the standard for software development across a growing company that moves quickly. This role will design, build,…
Added 3 days ago
AI Embedded Business Automation Engineer
Hines
Houston, TX
The AI Embedded Business Automation Engineer will work within functional departments across the organization to uncover opportunities where AI, automation, and better system design can…
Added 3 days ago
AA
Principal Artificial Intelligence Software Engineer
Alaska Airlines
WA-SeaTac
- $141,250 to $211,900 USD / year
7 years of experience in software development experience with demonstrated expertise in multiple programming languages (Python, Java, Golang, C++, or similar).
Added 3 days ago
Modeling and Simulation Engineer - ACT-Open Rank (Mid Level)-Atlanta, GA or Dayton, OH
Atlanta, GA
This mid- to senior-level position involves using industry-standard programming languages including Python, MATLAB, C++, and AFSIM native scripting language to design, build, and execute…
Added 3 days ago
Sr Business Solutions Developer
TC USA Services Inc
United States
Proficiency in multiple programming or query languages, such as Python, SQL, DAX, or Java Script.
Added 3 days ago
II
Implementation Engineer - Contract
Intermedia Intelligent Communications
Remote, United States
- $40 to $50 USD / hour
Hands-on scripting or development experience in a backend language such as Python, JavaScript, Java, or C#, including working with variables, data types, string manipulation, and error…
Added 3 days ago
Lead DB Engineer/Administrator (Secret Clearance)
MKS2 Technologies
Colorado Springs, CO
The Lead Database Engineer and Administrator serves as the high-level technical authority for software engineering on a Tech Refresh contract based in Colorado Springs, Colorado. This role…
Added 3 days ago
S
CDAIO Agentic AI Engineer - Assistant Vice President
SSB&T
Quincy, MA
- $90,000 to $157,500 USD / year
Proficient in Python and familiar with at least one additional modern programming language (such as Java, Go, or C++).
Added 3 days ago
DevSecOps Engineer
Gray Analytics, Inc
Huntsville, AL
Software development experience in one or more general-purpose programming languages: Java, Python, Go, Ruby, C++, Rust etc.
Added 3 days ago
Staff Full-Stack Engineer (Director IC) - Partner Experience
Capital One
Chicago, IL · McLean, VA · Richmond, VA · Plano, TX · Riverwoods, IL
…unified, and resilient digital experiences. As a Staff Full Stack Engineer, you will help set the technical direction and UI architecture for our next-generation partner portals and…
Added 3 days ago
Architect - AWS
Bank of America, National Association
United States
This individual will lead cloud transformation and modernization initiatives, architect Infrastructure as Code solutions, define DevSecOps and deployment patterns, and drive adoption of…

Intermedia Intelligent Communications

Implementation Engineer - Contract

Remote, United States

$40 to $50 USD / hour

Apply on intermedia.pinpointhq.com About employer

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Job details

Pay: $40 to $50 USD / hour
Posting language: English
Posted: Nov 9, 2026

Original job description

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!

Are you ready to make your mark?

About the Role:

The Implementation Engineer (Integrations) designs, builds, and supports IVR and API integrations for enterprise contact center environments. This role works directly with customers to gather requirements, design call flows, and connect internal systems with third-party services such as CRM platforms, billing systems, and payment services. The position combines hands-on integration development, solution consulting, and troubleshooting to deliver reliable, scalable solutions and successful customer deployments.

What You Will Be Doing:

Analyze customer contact center configurations, data extracts, and call flows to plan for the API integration
Gather and document customer requirements for API integrations, evaluate system readiness, and define scope, deliverables, and API integration timelines.
Build integrations between Intermedia contact center platform and third-party services using APIs, including CRM, billing, and payment platforms.
Read API documentation and design authentication, requests, data mappings, retries, and error handling; validate authentication and connectivity using tools such as Postman.
Create and maintain backend services, webhooks, middleware, and automation workflows that support customer implementations and ongoing data exchange.
Transform and synchronize data across systems, including mapping and validating customer records between CRM platforms, billing systems, and internal databases.
Design and implement API-driven IVR call flows, including data collection, menu design, conditional routing, and payment integrations; guide customers in creating efficient, user-friendly experiences.
Work with product, backend engineering, security, support, and vendor teams to clarify requirements, resolve technical constraints, and implement integrations with cloud services such as Azure or AWS.
Write and maintain automated tests, integration documentation, and operational runbooks covering configuration, deployment, monitoring, and recovery.
Troubleshoot integration failures, latency, and data quality; lead troubleshooting of production incidents and complex issues across APIs, IVR platforms, CRM systems;
Apply security practices including OAuth 2.0, secrets management, and encryption.
Lead technical design discussions and provide professional services and consulting for large and strategic customer accounts throughout implementation.
Provide post implementation escalation support to ensure stability and successful adoption.

What You Will Bring to the Role:

Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field with 5+ years of experience in contact center technology, systems integration, or technical implementation. Equivalent combinations of education and experience may be considered.
Hands-on experience with enterprise contact center technologies, including IVR call flows, routing rules, callbacks, external data tables, working hours configurations, and reporting or monitoring tools.
Strong understanding of REST APIs, JSON, webhooks, and OAuth 2.0, with practical experience using API documentation and tools such as Postman to build, validate, and troubleshoot integrations.
Familiarity with GraphQL APIs and API debugging using Swagger or developer portals.
Hands-on scripting or development experience in a backend language such as Python, JavaScript, Java, or C#, including working with variables, data types, string manipulation, and error handling.
Working knowledge of SQL, data mapping, and data transformation to support reliable synchronization and validation across systems.
Experience integrating CRM platforms such as Salesforce or Zendesk with external systems and evaluating their API capabilities and technical constraints.
Experience with cloud services, logging, and monitoring, with strong troubleshooting skills across distributed systems, APIs, and IVR environments.
Understanding of API rate limits, retries, versioning, permissions, secrets management, and encryption, and the ability to apply these practices to customer integrations.
Ability to analyze customer environments and translate requirements into scalable solutions that improve contact center efficiency and customer experience.
Proven ability to manage deliverables, timelines, tests, and technical documentation, and to use ticketing or CRM systems to track implementation tasks, communications, and configuration updates.
Excellent written, verbal, and customer-facing communication skills, including the ability to explain technical concepts clearly and lead design discussions.
Ability to work independently and collaborate with Sales, Product, Development, Security, Support, and external vendors while continuously developing technical expertise.
Ability to work effectively in a remote environment, including maintaining a reliable home office setup with internet connectivity, a workstation, and required software.

Diversity Inclusion and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply on intermedia.pinpointhq.com About employer

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Jobs in the United States