Jobs in the United States

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Machine Learning Engineer, Intelligent Sensing Technology - Incubation
Apple
Cupertino, CA
Cross-disciplinary collaboration experience - hardware, software, design, and research
Added just now
Systems Software Engineer - Human Interface Devices
Apple
Sunnyvale, CA
Our Human Interface Devices Software team delivers high-quality drivers, frameworks and tools supporting sensing technologies across all Apple products. Primarily supporting the multi-touch…
Added just now
Software Engineering Technical Lead, Apple Card & Savings
Apple
New York City, NY
…it on call, and you'll set the bar for how we ship and run software - safe, progressive releases, clear service level objectives, and automation over manual toil. You'll lead large,…
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Technical Designer
Advent LLC
Nashville, TN
Work with team members to understand the functionality of previously mentioned software
Added 1 min ago
Charge RN - Tele 2 West - Cottonwood
Northern Arizona Healthcare
Cottonwood, AZ
Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
Added 1 min ago
Branch Manager, AACU Branch Operations
United States
Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
Added 1 min ago
Director of Engineering
White Lodging
Louisville, KY
Proficient in the use of computers, including: word processing software, spreadsheets, email systems, property management systems, and project management systems
Added 2 mins ago
Rare Disease Account Manager - San Francisco, CA
Otsuka America Pharmaceutical, Inc
San Francisco, CA
Added 2 mins ago
Manager, Regulatory Compliance
Otsuka Pharmaceutical Development and Commercialization, Inc.
Remote, United States
Added 2 mins ago
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Associate Director, Core Performance & Fixed Income Analytics - Americas
FactSet Research Systems
Denver, CO
- $156,000 to $195,000 USD / year
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use…
Added 2 mins ago
EG
Lanscape Customer Service Coordinator
Elite Grounds, LLC
St George/ Washington County, UT
- $20 to $22 USD / hour
Basic computer proficiency, including email, spreadsheets, data entry, and scheduling software.
Added 2 mins ago
Principal IT AI Engineer
FormFactor, Inc.
Remote, United States
The regular hours for this position are day shift
Added 3 mins ago
BAS Integrator
Lee Company
Franklin, TN
BAS Integrator is responsible for the documentation and software programming for all types of HVAC and process control systems. This position is also responsible for building automation…
Added 4 mins ago
Regional Billing Manager - Midwest
Loenbro
Cedar Rapids, IA
Interpret customer contracts and work with various billing software to ensure billing compliance with terms such as time & materials (T&M), unit pricing, milestones, and retainage
Added 4 mins ago
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Business Development Representative
SERVPRO - Creative Cost Control Corporation
Christiansburg, VA
- $50,000 to $55,000 USD / year
Working knowledge of current business software and the ability to maintain accurate sales records
Added 4 mins ago
ST
Reconstruction Field Project Manager
SERVPRO Team Landers
Chino, CA
- $70,000 to $80,000 USD / year
Proficient with desktop and mobile software in the construction industry
Added 4 mins ago
PD
Project Manager Assistant
Paul Davis Restoration of Lake, Marion and Sumter Counties
Belleview, FL
- $18 to $22 USD / hour
Maintain accurate records using Microsoft 365, Xactanalysis, project management software, and other company operating platforms.
Added 4 mins ago
BC
Gift Planning Officer
Bowdoin College
ME
- $107,500 to $117,500 USD / year
Familiarity with computer systems and software programs used in development and gift planning settings (i.e. Raiser’s Edge and PG Calc) and the willingness to use technology
Added 4 mins ago
Senior Staff Engineer – NVMe SSD Firmware Validation
Samsung Semiconductor
San Jose, CA
…interface firmware layer that sits in the intersection of system software and flash management firmware. This key host interface firmware technology drives Samsung’s breakthrough V-NAND…
Added 4 mins ago
WG
Manager, Real Estate Strategy & Analytics
Wonder Group, INC
NY
- $128,000 USD / year
High proficiency in Geospatial software (eg. ArcGIS Pro or similar)
Added 5 mins ago
Spring 2027: Control Systems & Algorithms Co-op (January to June)
SharkNinja
Needham, MA
Location & Schedule: This is a full-time, 40-hour-per-week position with 5 days per week onsite in Needham, MA · Must be able to work a full-time, 40-hour-per-week schedule with 5 days per week onsite in Needham, MA
Added 5 mins ago
C
In-House Counsel
Coreforce
ATLANTA, GA
- $145,000 to $205,000 USD / year
Experience representing, advising, or working with software, SaaS, technology, or technology-enabled companies required.
Added 5 mins ago
Business Management Coordinator (Contract)
Airbus Americas, Inc.
Mobile Area, AL
Proficiency in project management tools and software
Added 5 mins ago
Principal AI Learning Engineer
Expedia, Inc.
WA
…Expedia Group: role- and level-based pathways for developers (software, machine learning and data engineering) and for builders (product, program, design and business roles), mapped to role…
Added 5 mins ago
Area Sales Manager
Datamax Inc
Sulphur Springs, TX
Promote the adoption of solution-based selling across Datamax's technology portfolio, including Managed IT Services, Managed Print Services, Document Management, and Software Solutions.

Interface Inc

IT Helpdesk

Scottsdale, AZ, United States

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Job details

Posting language: English

Original job description

• Position Summary The IT Help Desk Support Technician serves as the first point of contact for employees requiring technical assistance. This role is responsible for providing timely Tier 2 support, along with select Tier 3 support responsibilities, by troubleshooting hardware, software, network, and user-related issues while delivering excellent customer service. The technician documents and tracks requests through the help desk ticketing system, resolves issues whenever possible, and escalates more complex problems as needed. This position reports to the Help Desk Supervisor and receives moderate supervision with ongoing training and development opportunities. Essential Duties and Responsibilities

Serve as the first point of contact for Tier 2 IT support requests, while assisting with Tier 3 technical issues as needed.
Prioritize, document, and manage support tickets according to urgency and business impact.
Provide technical support for computer hardware, software, printers, mobile devices, and peripheral equipment.
Respond to support requests in person, by phone, email, or through the ticketing system.
Install, configure, troubleshoot, repair, and upgrade desktop and laptop computers, operating systems, and software applications.
Diagnose and resolve hardware, software, network, and connectivity issues, escalating more complex problems when appropriate.
Configure and install computer peripherals, including monitors, printers, scanners, and other devices.
Perform routine computer maintenance, including operating system updates, malware and virus removal, system cleanup, and performance optimization.
Assist with user account setup, password resets, and access-related issues.
Maintain accurate documentation of all work performed, including ticket updates, resolutions, and daily activity logs.
Develop and maintain user documentation, training materials, and knowledge base articles.
Provide basic computer training and guidance to employees on software applications and IT best practices.
Monitor recurring technical issues and communicate trends or recommendations for long-term improvements.
Follow up with users to verify issues have been fully resolved and ensure a positive support experience.
Assist with office technology projects, equipment deployments, inventory management, and other IT-related initiatives.
Perform general administrative and office tasks as assigned.
Complete other duties and special projects as assigned.

Knowledge, Skills, and Qualifications

Strong troubleshooting skills with Windows operating systems, desktop and laptop hardware, software installation, and peripheral devices.
Basic understanding of networking concepts, including LAN, WAN, TCP/IP, and wireless networking.
Experience with malware detection, virus removal, operating system maintenance, and hardware upgrades.
Ability to diagnose technical issues, identify root causes, and resolve problems efficiently.
Excellent customer service and interpersonal skills with the ability to communicate technical information to non-technical users.
Strong organizational skills with the ability to prioritize multiple requests and meet deadlines in a fast-paced environment.
Ability to maintain accurate documentation and detailed service records.
Ability to work independently while collaborating effectively with the IT team.
Demonstrates professionalism, integrity, and the ability to maintain confidentiality.
Willingness to learn new technologies and adapt to changing business needs.
Additional responsibilities may be assigned as business needs require.

Preferred Qualifications

Associate degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
5+ years of IT Help Desk or Desktop Support experience preferred.
Experience supporting Windows environments, Microsoft Office applications, Active Directory, and common business hardware.
Experience with help desk ticketing systems.
Industry certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified certifications are preferred but not required.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee must be able to lift and/or move items over 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. AAP/EEO STATEMENT: All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employment is contingent upon passing a background check and a drug screen. ** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice ** About Interface, Inc. We lead the world in force measurement solutions; designing, manufacturing, and we guarantee the highest quality performance load cells, torque transducers, multi-axis sensors, and related instrumentation available. Our plant includes corporate offices, state of the art manufacturing facility, accredited calibration laboratory and multi-faceted machine shop. Our engineering team provides force measurement solutions to the aerospace, automotive, energy, factory automation, medical which includes the test and measurement industries as well. Interface products can measure from grams to millions of pounds in hundreds of models and physical sizes. By maintaining the entire process, from design, machining, strain gage manufacturing and assembly, and in our own facilities, we can ensure the highest degree of performance possible.

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Jobs in the United States