Engineer, IT

Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.

We are seeking an experienced IT Engineer to join our team and manage our Power BI and Microsoft Fabric environment. This is a great opportunity to work on a complex and dynamic analytics platform that supports business users across multiple sites and regions.

Responsibilities

• Administer, monitor, and troubleshoot the Power BI and Microsoft Fabric tenant, including capacities, workspaces, tenant settings, and usage across multiple sites and regions
• Install, configure, and manage on-premises data gateways and virtual network data gateways, including clustering, updates, and data source connectivity for reliable refresh
• Manage semantic models, including refresh schedules, performance tuning, deployment pipelines, and troubleshooting of refresh failures
• Design and maintain a permissions model covering workspace roles, app access, row-level and object-level security, sensitivity labels, and Entra ID security groups
• Ensure high availability, performance, and security of the Power BI and Fabric environment
• Coordinate with other IT teams to implement capacity planning, governance policies, gateway maintenance, and platform upgrades
• Document system configurations, procedures/run books, and best practices
• Provide technical support and guidance to report authors, data owners, end users, and other IT staff

Knowledge and Experience

• Bachelor's degree in Computer Science, Information Systems, or related field is preferred
• 2+ years of experience in IT engineering, with a focus on Power BI administration
• Experience with Power BI Service, Microsoft Fabric administration, Power BI Gateways, and semantic models (datasets)
• Strong understanding of Power BI and Fabric security and permissions, including workspace roles, row-level security, and Microsoft Entra ID
• Experience with scripting (PowerShell, Power BI REST APIs, Bash) for automation, auditing, and monitoring
• Experience working in large global organizations with users and data sources across multiple regions
• Familiarity with data governance, capacity management, and disaster recovery strategies for analytics platforms

Desirable Knowledge and Experience

• Excellent communication, collaboration, and problem-solving skills
• Experience with monitoring/logging tools such as Splunk, the Power BI Activity Log, or the Fabric Capacity Metrics app
• Experience with managing cloud-based SaaS applications such as Microsoft 365
• Experience with Microsoft Purview, DAX, Power Query, or Tabular Editor
• Experience with managing on-premises Windows-based applications and data sources

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.