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Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Rockwall, TX
- $65,000 to $75,000 USD / year
…difference. We're looking for a dynamic and driven Restaurant Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a destination…
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Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Conroe, TX
- $65,000 to $75,000 USD / year
…difference. We're looking for a dynamic and driven Restaurant Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a destination…
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Assistant General Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Amarillo, TX
- $75,000 to $85,000 USD / year
…unwavering commitment to excellence. As an Assistant General Manager, you'll be at the heart of our operation, helping drive the business, develop future leaders, and ensure every guest…
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Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Branson, MO
- $65,000 to $75,000 USD / year
…difference. We're looking for a dynamic and driven Restaurant Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a destination…
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Registered Nurse RN Hospice
Pruitt Health
Anderson, SC
REGISTERED NURSE (RN) CASE MANAGER - HOSPICE SERVICES
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Manager, Accounting
Inmar Intelligence
Winston Salem, NC
The Manager, Accounting is responsible for overseeing all accounting operations and providing leadership to the assigned accounting team.
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Assistant Claims Manager (Product Liability)
Sedgwick Claims Management Services Inc.
Frisco, TX · Telecommuter, TX
…consistent delivery of quality services; to oversee staffing and training needs; and to oversee budget preparation and profit and loss management. Has direct and/or indirect responsibility…
Added 1 min ago
SCHOOL CUSTODIAL CLEANER
ABM US
Auburn Hills, MI
…U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a…
Added 1 min ago
Dougherty School Janitorial Cleaner
ABM US
Albany, GA
…U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a…
Added 1 min ago
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Dougherty Part-Time School Janitorial Cleaner
ABM US
Albany, GA
- Part-time
…U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a…
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Account Manager
Cooper-Standard Automotive Inc
Northville, MI · New Philadelphia, OH · Spring Lake, MI
Ability to make decisions on customer requests varying from program support to profit margin, which affects long term profitability
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Lead
Areas Hospitality USA
Margate, FL
Reports To: Unit General Manager or Retail/Restaurant Manager
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Lead
Areas Hospitality USA
Ft. Pierce, FL
Reports To: Unit General Manager or Retail/Restaurant Manager
Added 1 min ago
LEAD CLEANER
ABM US
Royal Oak, MI
…U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a…
Added 1 min ago
SCHOOL CUSTODIAL CLEANER
ABM US
Royal Oak, MI
…U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a…
Added 1 min ago
Administrative Assistant
ABM US
RICHMOND, TX · Richmond, TX
Manages all daily, weekly, and monthly site-level administrative tasks that support the Site Manager and operational delivery.
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LEAD CLEANER
ABM US
ANN ARBOR, MI · Ann Arbor, MI
…U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a…
Added 1 min ago
SCHOOL CUSTODIAL CLEANER
ABM US
ANN ARBOR, MI · Ann Arbor, MI
…U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a…
Added 1 min ago
LEAD CLEANER
ABM US
Rochester Hills, MI · Pontiac, MI · Oakland Township, MI · Washington Township, MI · Troy, MI
…U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a…
Added 1 min ago
SCHOOL CUSTODIAL CLEANER
ABM US
ROYAL OAK, MI · Royal Oak, MI
…U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a…
Added 1 min ago
Physical Therapist - $20K Sign-on Bonus
NovaCare Rehabilitation
Greenville, OH
Education for Growth: Unmatched CEU program with paid national certifications
Added 1 min ago
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Admissions Coordinator - Inpatient Rehab
Select Medical Rehabilitation - Tallahassee
Tallahassee, FL
- $21 to $30 USD / hour
For Case Manager: Provides appropriate documents to Case Management team timely
Added 1 min ago
NR
Physical Therapist
NovaCare Rehabilitation
Highland Heights, KY
- From $72,000 USD / year
Education for Growth: Unmatched CEU program with paid national certifications
Added 1 min ago
Program Manager- Data Center
Shermco Industries, Inc.
Remote, United States
Shermco Industries is seeking a Program Manager- Data Center
Added 1 min ago
Pool Aquatics Lead Manager
Kelso School District
Kelso, WA
Position Details: 8.0 hrs/day; 260 days/year - 8:00 AM to 4:30 PM (times subject to change based on the needs of the aquatics program)

Closed listing

Intercontinental Exchange Holdings, Inc.

Manager, Elevated Client Services

Jacksonville, FL, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Closing date: Nov 9, 2027
Experience: 8+ years of industry experience, including 2–3 years in a leadership capacity
Posting language: English
Posted: Nov 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Job Purpose

The Manager, Client Services Operations role is a leadership role focused on providing strategic and tactical expertise on Mortgage and Consumer servicing functions across the ICE Mortgage Technology Solutions as well as managing the relationship between ICE and Client. This position will be responsible for impact analysis, knowledge transfer, business reviews, internal and external reporting, and program management of engagements impacting the assigned client. This position will also be responsible in leading assigned team members and the overall approach of the team.

Responsibilities

Identifies and pursues opportunities for portfolio expansion within the ICE Mortgage Technology space
Drives maximum value realization from ICE products and services, ensuring all initiatives are aligned with client business goals and strategic objectives
Tracks and reports on key performance indicators related to client satisfaction and delivery success
Leads program management of all ICE Mortgage Technology initiatives across the assigned client portfolio
Partners with internal teams to ensure product and service delivery is executed in alignment with client expectations and contractual commitments
Supports the training of client and technical support personnel on product enhancements, new analytics capabilities, and updated procedures as needed
Builds and maintains trusted advisor relationships with client leaders across all assigned areas, demonstrating a deep understanding of their business priorities and connecting them to relevant ICE capabilities
Engages stakeholders across all levels of the client organization - from operational teams to senior leadership - to sustain strong partnerships and proactively surface risks and opportunities
Collaborates with clients to develop data strategies that connect mortgage servicing operations to measurable business outcomes, improving visibility, reducing risk, and enabling more informed decision-making
Coordinates closely with ICE leaders across product, engineering, sales, and operations to align on strategy, share client insights, and ensure cohesive delivery across workstreams
Maintains reporting and accountability mechanisms that keep both ICE and the client aligned on commitments, progress, and outcomes within assigned workstreams
Mentors and develops staff to cultivate a high-performing, client-focused team
Champions a culture of accountability, continuous improvement, and client advocacy
Facilitates cross-functional collaboration to support seamless, consistent client experiences
Performs other duties as assigned
Travel to client sites could be up to 20%

Knowledge and Experience

Expert-level proficiency in MSP required
In-depth knowledge of mortgage and consumer servicing operations and the ICE Mortgage Technology product suite
8+ years of industry experience, including 2–3 years in a leadership capacity
Working knowledge of banking platform integrations, including cloud infrastructure, APIs, and digital banking solutions
Proven ability to develop and present strategic recommendations to internal and external stakeholders at the executive level
Demonstrated ability to analyze complex problems, design solutions, and orchestrate cross-functional delivery to resolution
Skilled at synthesizing and distilling complex information into clear, actionable insights tailored to the appropriate audience
Proven ability to lead and align cross-functional teams, delegating effectively to drive efficiency and accountability
Track record of delivering exceptional client experiences that foster long-term satisfaction and trust across internal and external stakeholders
Exceptional verbal and written communication skills with the ability to engage effectively across all organizational levels, including executives, managers, and individual contributors
Strong conflict resolution and negotiation skills, with the ability to navigate complex stakeholder dynamics
Experience working within Agile and Kanban delivery frameworks

---------- Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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