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Concierge
Harbor Southlake Management LLC
Southlake, TX
Assists Business Office Manager with administrative support as needed including, but not limited to:
Added just now
Automotive Retail Assistant Manager
Belle Tire
Indianapolis, IN
As an Assistant Manager at Belle Tire, you support the Store Manager in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You play a key role in…
Added 1 min ago
Development Manager
Breakthrough T1D
Cincinnati, OH
The Development Manager (DM) at Breakthrough T1D is integral in the day-to-day execution of integrated fundraising efforts to support our organizational strategy and mission. Their…
Added 1 min ago
P
Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Rockwall, TX
- $65,000 to $75,000 USD / year
…difference. We're looking for a dynamic and driven Restaurant Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a destination…
Added 1 min ago
P
Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Conroe, TX
- $65,000 to $75,000 USD / year
…difference. We're looking for a dynamic and driven Restaurant Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a destination…
Added 1 min ago
P
Assistant General Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Amarillo, TX
- $75,000 to $85,000 USD / year
…unwavering commitment to excellence. As an Assistant General Manager, you'll be at the heart of our operation, helping drive the business, develop future leaders, and ensure every guest…
Added 1 min ago
P
Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Branson, MO
- $65,000 to $75,000 USD / year
…difference. We're looking for a dynamic and driven Restaurant Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a destination…
Added 1 min ago
Fast Food Attendant
Areas Hospitality USA
San Diego, CA
…a non-exempt position and typically reports to the Concept…
Added 1 min ago
Lead
Areas Hospitality USA
Margate, FL
Reports To: Unit General Manager or Retail/Restaurant Manager
Added 1 min ago
Lead
Areas Hospitality USA
Ft. Pierce, FL
Reports To: Unit General Manager or Retail/Restaurant Manager
Added 1 min ago
Administrative Assistant
ABM US
RICHMOND, TX · Richmond, TX
Manages all daily, weekly, and monthly site-level administrative tasks that support the Site Manager and operational delivery.
Added 1 min ago
Physical Therapist - $20K Sign-on Bonus
NovaCare Rehabilitation
Greenville, OH
Education for Growth: Unmatched CEU program with paid national certifications
Added 2 mins ago
2027 Assurance Staff I
Eisner Advisory Group LLC
United States
…an Assurance Staff I, you will work under the direction of a manager or senior analyst. You will benefit from hands-on learning, on-the-job training and working closely with partners and…
Added 2 mins ago
2027 Assurance Staff I - Real Estate
Eisner Advisory Group LLC
NY
…an Assurance Staff I, you will work under the direction of a manager or senior analyst. You will benefit from hands-on learning, on-the-job training and working closely with partners and…
Added 2 mins ago
Marketing and Events Specialist
Chapman University
CA
Assist other departments as needed on annual events such as Commencement, Whitecoat Ceremony ,Student Awards Banquet, Summer High School Research Program, Research Day, etc.
Added 2 mins ago
Practice Manager
CVS Health
Canton, OH
The purpose of an Associate Practice Manager at Oak Street Health is to lead and manage operations at a single primary care clinic location in accordance with company values and standards.
Added 2 mins ago
Practice Manager
CVS Health
Cleveland, OH
The purpose of an Associate Practice Manager at Oak Street Health is to lead and manage operations at a single primary care clinic location in accordance with company values and standards.
Added 2 mins ago
CH
Operations Manager
CVS Health
Atlanta, GA
- $19 to $29 USD / hour
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
Added 2 mins ago
CH
Staff Pharmacist Full Time
CVS Health
Fairburn, GA
- $60 to $76 USD / hour
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 3 mins ago
TR
Integrated Case Manager
The Recovery Village
Groveport, OH
- $23 to $25 USD / hour
We're looking for a passionate Full-Time Integrated Case Manager to join our team at our Columbus facility!
Added 3 mins ago
Lead Kitchen Assistant
RH Community Builders
Fresno, CA
…support staff during assigned shifts, assisting the Kitchen Manager with inventory oversight, task delegation, and maintaining a clean, safe, and organized kitchen…
Added 3 mins ago
Quality Inspection Manager
BAE Systems
Austin, TX
The Senior Inspection Manager role is responsible for providing strategic quality leadership, development, and performance management for all quality inspection operations in Austin, TX.…
Added 3 mins ago
Figure Drawing Model-Work Study
OLIVET COLLEGE
Olivet, MI
Added 4 mins ago
Senior Licensing Engineer
Westinghouse Electric Company, LLC
Cranberry Township, NC
You will report to the New Plants Licensing Manager for Safety Analysis, Risk Applications, and Licensing and will directly support the exciting growth in the Westinghouse Advanced Plant…
Added 5 mins ago
LR
Sr. Sales Consultant
LZB Retail, Inc.
486 Newnan, GA
- $18 USD / hour
Accept appropriate intervention when needed from Sales Manager, Sales Lead, District Sales Manager, Director of Design, and/or President of Sales to execute our team selling culture.

Closed listing

Intercontinental Exchange Holdings, Inc.

Manager, Elevated Client Services

Jacksonville, FL, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Closing date: Nov 9, 2027
Experience: 8+ years of industry experience, including 2–3 years in a leadership capacity
Posting language: English
Posted: Nov 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Job Purpose

The Manager, Client Services Operations role is a leadership role focused on providing strategic and tactical expertise on Mortgage and Consumer servicing functions across the ICE Mortgage Technology Solutions as well as managing the relationship between ICE and Client. This position will be responsible for impact analysis, knowledge transfer, business reviews, internal and external reporting, and program management of engagements impacting the assigned client. This position will also be responsible in leading assigned team members and the overall approach of the team.

Responsibilities

Identifies and pursues opportunities for portfolio expansion within the ICE Mortgage Technology space
Drives maximum value realization from ICE products and services, ensuring all initiatives are aligned with client business goals and strategic objectives
Tracks and reports on key performance indicators related to client satisfaction and delivery success
Leads program management of all ICE Mortgage Technology initiatives across the assigned client portfolio
Partners with internal teams to ensure product and service delivery is executed in alignment with client expectations and contractual commitments
Supports the training of client and technical support personnel on product enhancements, new analytics capabilities, and updated procedures as needed
Builds and maintains trusted advisor relationships with client leaders across all assigned areas, demonstrating a deep understanding of their business priorities and connecting them to relevant ICE capabilities
Engages stakeholders across all levels of the client organization - from operational teams to senior leadership - to sustain strong partnerships and proactively surface risks and opportunities
Collaborates with clients to develop data strategies that connect mortgage servicing operations to measurable business outcomes, improving visibility, reducing risk, and enabling more informed decision-making
Coordinates closely with ICE leaders across product, engineering, sales, and operations to align on strategy, share client insights, and ensure cohesive delivery across workstreams
Maintains reporting and accountability mechanisms that keep both ICE and the client aligned on commitments, progress, and outcomes within assigned workstreams
Mentors and develops staff to cultivate a high-performing, client-focused team
Champions a culture of accountability, continuous improvement, and client advocacy
Facilitates cross-functional collaboration to support seamless, consistent client experiences
Performs other duties as assigned
Travel to client sites could be up to 20%

Knowledge and Experience

Expert-level proficiency in MSP required
In-depth knowledge of mortgage and consumer servicing operations and the ICE Mortgage Technology product suite
8+ years of industry experience, including 2–3 years in a leadership capacity
Working knowledge of banking platform integrations, including cloud infrastructure, APIs, and digital banking solutions
Proven ability to develop and present strategic recommendations to internal and external stakeholders at the executive level
Demonstrated ability to analyze complex problems, design solutions, and orchestrate cross-functional delivery to resolution
Skilled at synthesizing and distilling complex information into clear, actionable insights tailored to the appropriate audience
Proven ability to lead and align cross-functional teams, delegating effectively to drive efficiency and accountability
Track record of delivering exceptional client experiences that foster long-term satisfaction and trust across internal and external stakeholders
Exceptional verbal and written communication skills with the ability to engage effectively across all organizational levels, including executives, managers, and individual contributors
Strong conflict resolution and negotiation skills, with the ability to navigate complex stakeholder dynamics
Experience working within Agile and Kanban delivery frameworks

---------- Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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