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Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
CO
As a Grooming Salon Leader at Petco, you will lead salon operations and salon team members, while delivering expert grooming services to our valued customers' pets. Your passion for people…
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Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Rock Springs, WY
As a Grooming Salon Leader at Petco, you will lead salon operations and salon team members, while delivering expert grooming services to our valued customers' pets. Your passion for people…
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MC
Director, Budget & Agency Operations
McDonald's Corporation
Chicago, IL
- $168,000 to $210,000 USD / year
At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald…
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Assistant Property Manager - Artistry Apartments
Milhaus
Indianapolis, IN
…Equal Housing Opportunity (EHO) requirements and any applicable program…
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IC
Marketing, Communications and Engagement Manager
ISS Conversational ATS
SAN DIEGO, CA
- $115,000 to $130,000 USD / year
…reactive messaging, to advance the primary objectives of the food program. This position will also lead all local and regional engagement activities through communication, internal…
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BS
Wellness Nurse
Brightview Senior Living, LLC
Holmdel, NJ
- $35.25 to $42.25 USD / hour
…(if applicable), nor does it include the value of our benefit program. Offers will consider factors like experience, qualifications, location, community size (if relevant),…
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Dean, Center of Excellence - Architectural Design and Construction
United States
Lead an annual review and report findings to the AVC and President on related program needs and provide recommendations to the AVC regarding instructional technology.
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BS
Caregiver (CNA or CHHA)
Brightview Senior Living, LLC
Randolph, NJ
- $21.25 to $24.5 USD / hour
…(if applicable), nor does it include the value of our benefit program. Offers will consider factors like experience, qualifications, location, community size (if relevant),…
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BS
Caregiver (Non-Certified)
Brightview Senior Living, LLC
East Norriton, PA
- $18.5 to $21.25 USD / hour
…(if applicable), nor does it include the value of our benefit program. Offers will consider factors like experience, qualifications, location, community size (if relevant),…
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Radiation Therapist II - FT - Days - BHN/BHMC MCI
Memorial Regional Hospital
United States
Accredited Program: Radiation Therapy (Required)ARRT_American Registry of Radiology Tech (ARRT) - American Registry of Radiologic Technologists (ARRT), BLS American Heart E-Card (BLS AHA…
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Dialysis Clinical Manager Registered Nurse - RN
BFL USA Bio-Med Appl of Florida Inc
United States
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
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ON
Sales Enablement Director
Old National Bank
Chicago, IL · Evansville, IN · Nashville, TN · Indianapolis, IN
- $106,100 to $214,600 USD / year
…offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee…
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Lead Generator Rep (Non-Driving)
MarketSource
Saint Louis, MO
As a Sales Lead Generator, you’ll be on the front lines of driving new business by engaging directly with consumers inside high-traffic retail locations. You’ll spark conversations, build…
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Commercial Banking Director
Old National Bank
Knoxville, TN
…offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee…
Added 1 min ago
Change Management Engineer
Micron Technology, Inc.
Boise, ID
Lead local and global projects aimed at optimizing MES system setup.
Added 1 min ago
Dietary Manager
Healthcare Services Group, Inc.
LARGO, FL
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 1 min ago
SM
Recycle Technician
SBM Management Services, LP
Indianapolis, IN
- $15 to $16 USD / hour
The Recycle Technician will be responsible for the recycle, reuse, and reclamation, program.
Added 1 min ago
Panel Assembler
VOESTALPINE RAILWAY SYSTEMS NORTRAK LLC
Knoxville, TN
…of special trackwork. With a legacy spanning 160 years, we lead the industry in shaping the future of rail solutions. As part of the voestalpine Railway Systems global network, we are…
Added 1 min ago
Material Handler
VOESTALPINE RAILWAY SYSTEMS NORTRAK LLC
Knoxville, TN
…of special trackwork. With a legacy spanning 160 years, we lead the industry in shaping the future of rail solutions. As part of the voestalpine Railway Systems global network, we are…
Added 1 min ago
QA Inspector
VOESTALPINE RAILWAY SYSTEMS NORTRAK LLC
Knoxville, TN
…of special trackwork. With a legacy spanning 160 years, we lead the industry in shaping the future of rail solutions. As part of the voestalpine Railway Systems global network, we are…
Added 1 min ago
SM
Recycle Technician
SBM Management Services, LP
New Stanton, PA
- $17.75 to $18.75 USD / hour
The Recycle Technician will be responsible for the recycle, reuse, and reclamation, program.
Added 1 min ago
SM
Recycle Technician
SBM Management Services, LP
New Stanton, PA
- $17.25 to $18.25 USD / hour
The Recycle Technician will be responsible for the recycle, reuse, and reclamation, program.
Added 1 min ago
SM
Recycle Technician
SBM Management Services, LP
New Stanton, PA
- $17.25 to $18.25 USD / hour
The Recycle Technician will be responsible for the recycle, reuse, and reclamation, program.
Added 1 min ago
Sr Mfg Engineering Technician
Honeywell
Freeport, IL
Associate’s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics or completion of a machining apprentice program
Added 1 min ago
U
Senior Strategy and Operations Manager, Delivery
Uber
New York City, NY · San Francisco, CA
- $131,000 to $145,000 USD / year
…(supply partner), Marketplace, and Merchant. You’ll design and lead high-impact projects and experiments to drive growth and…

Closed listing

Intercontinental Exchange Holdings, Inc.

Manager, Elevated Client Services

Jacksonville, FL, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Closing date: Nov 9, 2027
Experience: 8+ years of industry experience, including 2–3 years in a leadership capacity
Posting language: English
Posted: Nov 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Job Purpose

The Manager, Client Services Operations role is a leadership role focused on providing strategic and tactical expertise on Mortgage and Consumer servicing functions across the ICE Mortgage Technology Solutions as well as managing the relationship between ICE and Client. This position will be responsible for impact analysis, knowledge transfer, business reviews, internal and external reporting, and program management of engagements impacting the assigned client. This position will also be responsible in leading assigned team members and the overall approach of the team.

Responsibilities

Identifies and pursues opportunities for portfolio expansion within the ICE Mortgage Technology space
Drives maximum value realization from ICE products and services, ensuring all initiatives are aligned with client business goals and strategic objectives
Tracks and reports on key performance indicators related to client satisfaction and delivery success
Leads program management of all ICE Mortgage Technology initiatives across the assigned client portfolio
Partners with internal teams to ensure product and service delivery is executed in alignment with client expectations and contractual commitments
Supports the training of client and technical support personnel on product enhancements, new analytics capabilities, and updated procedures as needed
Builds and maintains trusted advisor relationships with client leaders across all assigned areas, demonstrating a deep understanding of their business priorities and connecting them to relevant ICE capabilities
Engages stakeholders across all levels of the client organization - from operational teams to senior leadership - to sustain strong partnerships and proactively surface risks and opportunities
Collaborates with clients to develop data strategies that connect mortgage servicing operations to measurable business outcomes, improving visibility, reducing risk, and enabling more informed decision-making
Coordinates closely with ICE leaders across product, engineering, sales, and operations to align on strategy, share client insights, and ensure cohesive delivery across workstreams
Maintains reporting and accountability mechanisms that keep both ICE and the client aligned on commitments, progress, and outcomes within assigned workstreams
Mentors and develops staff to cultivate a high-performing, client-focused team
Champions a culture of accountability, continuous improvement, and client advocacy
Facilitates cross-functional collaboration to support seamless, consistent client experiences
Performs other duties as assigned
Travel to client sites could be up to 20%

Knowledge and Experience

Expert-level proficiency in MSP required
In-depth knowledge of mortgage and consumer servicing operations and the ICE Mortgage Technology product suite
8+ years of industry experience, including 2–3 years in a leadership capacity
Working knowledge of banking platform integrations, including cloud infrastructure, APIs, and digital banking solutions
Proven ability to develop and present strategic recommendations to internal and external stakeholders at the executive level
Demonstrated ability to analyze complex problems, design solutions, and orchestrate cross-functional delivery to resolution
Skilled at synthesizing and distilling complex information into clear, actionable insights tailored to the appropriate audience
Proven ability to lead and align cross-functional teams, delegating effectively to drive efficiency and accountability
Track record of delivering exceptional client experiences that foster long-term satisfaction and trust across internal and external stakeholders
Exceptional verbal and written communication skills with the ability to engage effectively across all organizational levels, including executives, managers, and individual contributors
Strong conflict resolution and negotiation skills, with the ability to navigate complex stakeholder dynamics
Experience working within Agile and Kanban delivery frameworks

---------- Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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