Jobs in the United States

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IT Director
Quintessa Marketing
Oklahoma City, OK
Start up so likely function as a manager/leader/program manager/project manager/technical architect . Roll up your sleeves type of leader.
Added just now
Enterprise Intelligence Manager
BLACK HILLS FEDERAL CREDIT UNION
Remote, United States
…experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing…
Added just now
MX Support Associate I
BLACK HILLS FEDERAL CREDIT UNION
Remote, United States
Provide backup support to the Treasury Services Program Manager and MXSA IV as needed.
Added 1 min ago
Assistant Claims Manager (Product Liability)
Sedgwick Claims Management Services Inc.
Frisco, TX · Telecommuter, TX
PRIMARY PURPOSE: To oversee technical and operational functions including compliance with company standards and industry best practices; to ensure consistent delivery of quality services;…
Added 1 min ago
SC
Claims Assistant-Professional Liability
Sedgwick Claims Management Services Inc.
Long Beach, CA
- $30 USD / hour
Claims Assistant-Professional LiabilityPRIMARY PURPOSE: To provide technical claims support to the professional liability claims staff and customer service to claimants, clients and…
Added 1 min ago
Account Manager
Cooper-Standard Automotive Inc
Northville, MI · New Philadelphia, OH · Spring Lake, MI
This position is responsible for achievement of profitable growth targets and day to day commercial management of assigned customers. Contributes to developing, maintaining and establishing…
Added 1 min ago
Lead
Areas Hospitality USA
Margate, FL
Reports To: Unit General Manager or Retail/Restaurant Manager
Added 1 min ago
Lead
Areas Hospitality USA
Ft. Pierce, FL
Reports To: Unit General Manager or Retail/Restaurant Manager
Added 1 min ago
Program Manager- Data Center
Shermco Industries, Inc.
Remote, United States
Location: Irving, TX (Hybrid) or Remote within the U.S.Department: PMOReports to: Sr. Director, Program Management
Added 2 mins ago
Project Manager
Kaiva Corp
Washington, DC
· Minimum of seven (7) years of progressively responsible experience in project, program, operations, contract, construction, technical, or business management.
Added 2 mins ago
Marketing and Events Specialist
Chapman University
CA
Assist other departments as needed on annual events such as Commencement, Whitecoat Ceremony ,Student Awards Banquet, Summer High School Research Program, Research Day, etc.
Added 2 mins ago
CH
Staff Pharmacist Full Time
CVS Health
Fairburn, GA
- $60 to $76 USD / hour
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 3 mins ago
Security Control Assessor
Steampunk
McLean, VA
Evaluate technical, operational, and management controls across cloud, on-premises, and hybrid environments, including hands-on review of technical control evidence (e.g., encryption…
Added 3 mins ago
Director, SEO
OMLUS Hearts and Science LLC
NY
Ensures SEO/GEO best practices are applied consistently across the account, including technical optimization, content strategy, and off-site authority building.
Added 3 mins ago
Quality Inspection Manager
BAE Systems
Austin, TX
The Senior Inspection Manager role is responsible for providing strategic quality leadership, development, and performance management for all quality inspection operations in Austin, TX.…
Added 3 mins ago
AC
Part Time Coordinator
Alamance Community College
Haw River, NC
- Part-time
We are seeking a highly organized and community-minded Project Manager to lead the execution of a high-impact, grant-funded program. In this role, you will serve as the operational backbone…
Added 4 mins ago
Assistant Clinical Manager (RN) - Adult Outpatient Multispecialty Clinics
VCUHSA VCU Health System Authority
Richmond, VA
In collaboration with appropriate leadership staff management to include recruitment, retention, coaching, training, evaluation and development, as well as preparation and delegation of…
Added 4 mins ago
Task Order Project Manager
Concept Plus
Remote, United States
Under the guidance of the Program Manager, own overall management of the task order.
Added 5 mins ago
SJ
Executive Secretary
San Joaquin County
CA
- $5,243.05 to $6,372.96 USD / month
…large department or division; acts as a liaison between the manager(s) and staff and may represent management in highly sensitive and confidential situations; develops and recommends…
Added 6 mins ago
BB
Specialist II-IC Development
BMO Bank N.A.
Tempe, AZ
- $150,000 USD / year
…software testing and maintenance. Translate user requirements into technical specifications, write code and play a key role in the preparation of design specifications. Support system…
Added 6 mins ago
Business Banking Relationship Manager
BMO Bank N.A.
Santa Monica, CA
Develops, maintains, and executes a business plan, including relationship management strategies, to achieve customer retention objectives.
Added 6 mins ago
Business Banking Relationship Manager
BMO Bank N.A.
West Covina, CA
Develops, maintains, and executes a business plan, including relationship management strategies, to achieve customer retention objectives.
Added 6 mins ago
Project Manager II - CRE - Planning and Development (Onsite)
United Airlines
Newark, NJ
The Project Manager II in Corporate Real Estate Planning and Development, will manage facility and infrastructure related construction projects from planning through activation in…
Added 7 mins ago
Senior Staff Technical Program Manager
Ripple
San Francisco, CA
We're seeking a dedicated, passionate, and eager Senior Staff Technical Program Manager to join our team responsible for leading large cross-functional programs linked to our Products. This…
Added 7 mins ago
Enterprise Technology Project Manager
Regions
Hoover, AL · Charlotte, NC · Atlanta, GA
At Regions, the Enterprise Project Management Office (PMO) Project Manager at this level is responsible for the successful planning, execution, and delivery of moderately complex technology…

Closed listing

Intercontinental Exchange Holdings, Inc.

Manager, Elevated Client Services

Jacksonville, FL, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Closing date: Nov 9, 2027
Experience: 8+ years of industry experience, including 2–3 years in a leadership capacity
Posting language: English
Posted: Nov 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Job Purpose

The Manager, Client Services Operations role is a leadership role focused on providing strategic and tactical expertise on Mortgage and Consumer servicing functions across the ICE Mortgage Technology Solutions as well as managing the relationship between ICE and Client. This position will be responsible for impact analysis, knowledge transfer, business reviews, internal and external reporting, and program management of engagements impacting the assigned client. This position will also be responsible in leading assigned team members and the overall approach of the team.

Responsibilities

Identifies and pursues opportunities for portfolio expansion within the ICE Mortgage Technology space
Drives maximum value realization from ICE products and services, ensuring all initiatives are aligned with client business goals and strategic objectives
Tracks and reports on key performance indicators related to client satisfaction and delivery success
Leads program management of all ICE Mortgage Technology initiatives across the assigned client portfolio
Partners with internal teams to ensure product and service delivery is executed in alignment with client expectations and contractual commitments
Supports the training of client and technical support personnel on product enhancements, new analytics capabilities, and updated procedures as needed
Builds and maintains trusted advisor relationships with client leaders across all assigned areas, demonstrating a deep understanding of their business priorities and connecting them to relevant ICE capabilities
Engages stakeholders across all levels of the client organization - from operational teams to senior leadership - to sustain strong partnerships and proactively surface risks and opportunities
Collaborates with clients to develop data strategies that connect mortgage servicing operations to measurable business outcomes, improving visibility, reducing risk, and enabling more informed decision-making
Coordinates closely with ICE leaders across product, engineering, sales, and operations to align on strategy, share client insights, and ensure cohesive delivery across workstreams
Maintains reporting and accountability mechanisms that keep both ICE and the client aligned on commitments, progress, and outcomes within assigned workstreams
Mentors and develops staff to cultivate a high-performing, client-focused team
Champions a culture of accountability, continuous improvement, and client advocacy
Facilitates cross-functional collaboration to support seamless, consistent client experiences
Performs other duties as assigned
Travel to client sites could be up to 20%

Knowledge and Experience

Expert-level proficiency in MSP required
In-depth knowledge of mortgage and consumer servicing operations and the ICE Mortgage Technology product suite
8+ years of industry experience, including 2–3 years in a leadership capacity
Working knowledge of banking platform integrations, including cloud infrastructure, APIs, and digital banking solutions
Proven ability to develop and present strategic recommendations to internal and external stakeholders at the executive level
Demonstrated ability to analyze complex problems, design solutions, and orchestrate cross-functional delivery to resolution
Skilled at synthesizing and distilling complex information into clear, actionable insights tailored to the appropriate audience
Proven ability to lead and align cross-functional teams, delegating effectively to drive efficiency and accountability
Track record of delivering exceptional client experiences that foster long-term satisfaction and trust across internal and external stakeholders
Exceptional verbal and written communication skills with the ability to engage effectively across all organizational levels, including executives, managers, and individual contributors
Strong conflict resolution and negotiation skills, with the ability to navigate complex stakeholder dynamics
Experience working within Agile and Kanban delivery frameworks

---------- Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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