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NIPSCO Economic Development Community Manager
Northern IN Public Serv Co LLC
United States
The Community & Economic Development Manager serves as the primary representative for NIPSCO and NiSource Generation Company (GENCO) in communities experiencing economic growth, large-load…
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HSSE Manager Port Arthur
Monument Chemical Houston, LLC
Port Arthur, TX
…family, our teams drive continual improvement in quality, cost, lead time, flexibility, and customer service. Whether you are a recent graduate or a seasoned professional, we offer a…
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Entry-level Lube Tech/Technician (Part Time)
VIOC
Cincinnati, OH
- $17 USD / hour
- Part-time
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
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Entry-level Lube Tech/Technician (Part Time)
VIOC
Cincinnati, OH
- $17 USD / hour
- Part-time
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
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Entry-level Lube Tech/Technician (Part Time)
VIOC
Holland, MI
- $17.5 USD / hour
- Part-time
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
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Entry-level Lube Tech/Technician (Part Time)
VIOC
PERRY, GA
- $14.25 USD / hour
- Part-time
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
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Entry Level Vehicle Service Specialist
VIOC
Chillicothe, OH
- $16.5 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
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Entry Level Vehicle Service Specialist
VIOC
Columbus, OH
- $17.5 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
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Entry-level Lube Tech/Technician
VIOC
ATHENS, AL
- $15.5 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
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Entry-level Lube Tech/Technician
VIOC
Amelia, OH
- $17 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
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Entry-level Lube Tech/Technician
VIOC
Lexington, KY
- $16 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
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Care Partner
SSM-SLUH, Inc
United States
K) Engages in service recovery activities referring unusual problems to Nurse Manager/ Designate.
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Care Partner
SSM-SLUH, Inc
SSM Health Saint Louis University Hospital, MO
K) Engages in service recovery activities referring unusual problems to Nurse Manager/ Designate.
Added 1 min ago
Senior Manufacturing Engineering Manager
Aerospace
South Bend, IN
As a Senior Manufacturing Engineering Manager at Honeywell Aerospace, you will lead a team of Manufacturing Engineers responsible for supporting daily manufacturing operations, improving…
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Sr. Creative & Content Project Manager
Unbridled
Denver, CO
Unbridled is seeking a talented Creative and Content Project Manager for our fast-growing Creative and Content Project Management team. This is the perfect opportunity for a motivated and…
Added 1 min ago
MI
Marketing & Content Specialist
MSM Inc.
Webster, NY
- $58,000 to $68,000 USD / year
You’re more than an account manager or sales professional - you’re client-obsessed, detail-driven, and thrive on delivering seamless experiences that build lasting partnerships. The right…
Added 1 min ago
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Cafe Manager | West Hollywood
Blank Street
Los Angeles, CA
- $80,000 to $100,000 USD / year
As a General Manager at Blank Street, you are the driving force behind your store and the team that brings it to life. That means your greatest responsibility is your people. You'll hire,…
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Automotive Retail Assistant Manager
Belle Tire
Indianapolis, IN
As an Assistant Manager at Belle Tire, you support the Store Manager in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You play a key role in…
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Lead Technical Program Manager
Ford
Dearborn, MI · Dearborn
Lead technical program management for large strategic transformations at Product creation & Industrialization organization at Ford, aligning business process transformation with the…
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Program Manager
LMI
Colorado Springs, CO
LMI is seeking an experienced Program Manager to drive strategic growth, develop new business opportunities, and lead the execution of mission-focused programs supporting the Department of…
Added 2 mins ago
Enterprise Intelligence Manager
BLACK HILLS FEDERAL CREDIT UNION
Remote, United States
…experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing…
Added 2 mins ago
Development Manager
Breakthrough T1D
Cincinnati, OH
The Development Manager (DM) at Breakthrough T1D is integral in the day-to-day execution of integrated fundraising efforts to support our organizational strategy and mission. Their…
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Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Rockwall, TX
- $65,000 to $75,000 USD / year
…difference. We're looking for a dynamic and driven Restaurant Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a destination…
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Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Conroe, TX
- $65,000 to $75,000 USD / year
…difference. We're looking for a dynamic and driven Restaurant Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a destination…
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Assistant General Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Amarillo, TX
- $75,000 to $85,000 USD / year
…unwavering commitment to excellence. As an Assistant General Manager, you'll be at the heart of our operation, helping drive the business, develop future leaders, and ensure every guest…

Closed listing

Intercontinental Exchange Holdings, Inc.

Manager, Elevated Client Services

Jacksonville, FL, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Closing date: Nov 9, 2027
Experience: 8+ years of industry experience, including 2–3 years in a leadership capacity
Posting language: English
Posted: Nov 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Job Purpose

The Manager, Client Services Operations role is a leadership role focused on providing strategic and tactical expertise on Mortgage and Consumer servicing functions across the ICE Mortgage Technology Solutions as well as managing the relationship between ICE and Client. This position will be responsible for impact analysis, knowledge transfer, business reviews, internal and external reporting, and program management of engagements impacting the assigned client. This position will also be responsible in leading assigned team members and the overall approach of the team.

Responsibilities

Identifies and pursues opportunities for portfolio expansion within the ICE Mortgage Technology space
Drives maximum value realization from ICE products and services, ensuring all initiatives are aligned with client business goals and strategic objectives
Tracks and reports on key performance indicators related to client satisfaction and delivery success
Leads program management of all ICE Mortgage Technology initiatives across the assigned client portfolio
Partners with internal teams to ensure product and service delivery is executed in alignment with client expectations and contractual commitments
Supports the training of client and technical support personnel on product enhancements, new analytics capabilities, and updated procedures as needed
Builds and maintains trusted advisor relationships with client leaders across all assigned areas, demonstrating a deep understanding of their business priorities and connecting them to relevant ICE capabilities
Engages stakeholders across all levels of the client organization - from operational teams to senior leadership - to sustain strong partnerships and proactively surface risks and opportunities
Collaborates with clients to develop data strategies that connect mortgage servicing operations to measurable business outcomes, improving visibility, reducing risk, and enabling more informed decision-making
Coordinates closely with ICE leaders across product, engineering, sales, and operations to align on strategy, share client insights, and ensure cohesive delivery across workstreams
Maintains reporting and accountability mechanisms that keep both ICE and the client aligned on commitments, progress, and outcomes within assigned workstreams
Mentors and develops staff to cultivate a high-performing, client-focused team
Champions a culture of accountability, continuous improvement, and client advocacy
Facilitates cross-functional collaboration to support seamless, consistent client experiences
Performs other duties as assigned
Travel to client sites could be up to 20%

Knowledge and Experience

Expert-level proficiency in MSP required
In-depth knowledge of mortgage and consumer servicing operations and the ICE Mortgage Technology product suite
8+ years of industry experience, including 2–3 years in a leadership capacity
Working knowledge of banking platform integrations, including cloud infrastructure, APIs, and digital banking solutions
Proven ability to develop and present strategic recommendations to internal and external stakeholders at the executive level
Demonstrated ability to analyze complex problems, design solutions, and orchestrate cross-functional delivery to resolution
Skilled at synthesizing and distilling complex information into clear, actionable insights tailored to the appropriate audience
Proven ability to lead and align cross-functional teams, delegating effectively to drive efficiency and accountability
Track record of delivering exceptional client experiences that foster long-term satisfaction and trust across internal and external stakeholders
Exceptional verbal and written communication skills with the ability to engage effectively across all organizational levels, including executives, managers, and individual contributors
Strong conflict resolution and negotiation skills, with the ability to navigate complex stakeholder dynamics
Experience working within Agile and Kanban delivery frameworks

---------- Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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