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Store Manager - (Manager On Deck)
Sun Auto Tire and Service
St Louis Park, MN
…immediate placement as Experienced Store Managers through our Manager-On-Deck (MOD) program. This is not a trainee or entry-level role. Candidates selected will be certified and ready to…
Added just now
SD
Enterprise Network Specialist III
San Diego Community College District
San Diego, CA
- $6,659.61 to $10,630.24 USD / month
Under the direction of the Manager, Network and PC Services, performs a wide variety of highly specialized technical tasks to support the design, installation, and maintenance of wide area,…
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Senior Manager, Professional Services Outsourcing
Armanino Advisory LLC
Dallas, TX · Salt Lake City, UT · Philadelphia, PA · Chicago, IL · Scranton, PA · Pasadena, CA · San Ramon, CA · Bellevue, WA · White Plains, NY · Irvine, CA · Boca Raton, FL · Boise, ID · El Segundo, CA · St. Charles, MO · Denver, CO · New York City, NY · Century City, CA · Nashville, TN · St. Louis, MO · Woodland Hills, CA · San Jose, CA · San Francisco, CA · Austin, TX
Lead a pod of managers and staff serving multiple clients.
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Manager, Small Business Outsourcing
Armanino Advisory LLC
San Ramon, CA
Lead and provide direction to a small team of staff and senior-level professionals supporting multiple clients.
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Legal Records Associate (Law firm)
SPS North America
NY
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership
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Supervisor Ground Operations
JetBlue Airways Corporation
Fort Lauderdale, FL
…environment. The Supervisor will collaborate and partner closely with Manager(s) in the execution of the operational strategy to ensure success of our customer interactions, control costs,…
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National Account Manager (Walmart)
Radio Systems Corporation-US
Remote, United States
The National Account Manager will be a primary contract for the Walmart Pet department merchant. This person will be responsible for delivering against key sales, EBITDA, and market share…
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Senior Manager, Employee Experience
24 Hour Home Care - Corporate Division
El Segundo, CA
Grow with purpose. Lead with heart. Make a difference every day.
Added 1 min ago
Network & Infrastructure Security Engineer
Gleason
Rochester, NY
…personnel across locations, establish engineering standards, and lead initiatives that improve the security and reliability of enterprise…
Added 1 min ago
K-12 Food Service Director (No Nights & Weekends!)
Taher, Inc
Nashville, TN
We are hiring an energetic, knowledgeable Food Service Director to lead a K 12 school lunch program. You will be responsible for client and community relationships, budgets, and P and L…
Added 1 min ago
Manager, Safety & Environment
KITO CROSBY
Manheim, PA
Lead EHS strategy and daily program execution across multiple manufacturing locations, promoting safe, clean, and compliant workplaces.
Added 2 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
CO
As a Grooming Salon Leader at Petco, you will lead salon operations and salon team members, while delivering expert grooming services to our valued customers' pets. Your passion for people…
Added 2 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Rock Springs, WY
As a Grooming Salon Leader at Petco, you will lead salon operations and salon team members, while delivering expert grooming services to our valued customers' pets. Your passion for people…
Added 2 mins ago
MC
Director, Budget & Agency Operations
McDonald's Corporation
Chicago, IL
- $168,000 to $210,000 USD / year
At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald…
Added 2 mins ago
Assistant Property Manager - Artistry Apartments
Milhaus
Indianapolis, IN
The Assistant Property Manager responsible for assisting the Property Manager with the overall management of the property. Along with the Property Manager the Assistant Property Manager…
Added 2 mins ago
IC
Marketing, Communications and Engagement Manager
ISS Conversational ATS
SAN DIEGO, CA
- $115,000 to $130,000 USD / year
The MCE Manager will plan, coordinate, organize and execute overall internal communication initiatives, including both proactive and reactive messaging, to advance the primary objectives of…
Added 2 mins ago
Dialysis Clinical Manager Registered Nurse - RN
BFL USA Bio-Med Appl of Florida Inc
United States
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
Added 3 mins ago
Dietary Manager
Healthcare Services Group, Inc.
LARGO, FL
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 3 mins ago
QA Inspector
VOESTALPINE RAILWAY SYSTEMS NORTRAK LLC
Knoxville, TN
…of special trackwork. With a legacy spanning 160 years, we lead the industry in shaping the future of rail solutions. As part of the voestalpine Railway Systems global network, we are…
Added 3 mins ago
U
Senior Strategy and Operations Manager, Delivery
Uber
New York City, NY · San Francisco, CA
- $131,000 to $145,000 USD / year
In this Operations Manager role, you will help shape the strategy and optimize Delivery operations in one of our verticals across Eater (consumer), Courier (supply partner), Marketplace,…
Added 3 mins ago
Director Rental Operations (Dallas)
SIXT
Dallas, TX
…performance across the region. In this high-impact role, you’ll lead business-critical initiatives, partner with underperforming locations, and help shape the future of our leadership…
Added 3 mins ago
General Manager
Honey Baked Ham Company LLC
Mechanicsville, VA
Our GMs lead the store operations and are responsible for achieving overall performance goals including sales, customer service, product quality, and staff development. Unlike most…
Added 3 mins ago
Restaurant General Manager
Shake Shack Enterprises, LLC
Cambridge, MA
Access to Employee Assistance Program on Day 1
Added 4 mins ago
Base Manager - CVG Airport (Northern Kentucky/Cincinnati)
AERO OPERATING LLC
Hebron, KY
Outworx Group is seeking a General Manager, Aviation Operations to lead daily base operations, snow removal services, customer relationships, staffing, safety, and business growth.…
Added 4 mins ago
Da Vinci Specialist
Intuitive
Remote, United States
Lead account support plans that drive safe program execution and increase customer autonomy over time, including setting objectives, timelines and resources for relevant customers, in…

Closed listing

Intercontinental Exchange Holdings, Inc.

Manager, Elevated Client Services

Jacksonville, FL, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Closing date: Nov 9, 2027
Experience: 8+ years of industry experience, including 2–3 years in a leadership capacity
Posting language: English
Posted: Nov 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Job Purpose

The Manager, Client Services Operations role is a leadership role focused on providing strategic and tactical expertise on Mortgage and Consumer servicing functions across the ICE Mortgage Technology Solutions as well as managing the relationship between ICE and Client. This position will be responsible for impact analysis, knowledge transfer, business reviews, internal and external reporting, and program management of engagements impacting the assigned client. This position will also be responsible in leading assigned team members and the overall approach of the team.

Responsibilities

Identifies and pursues opportunities for portfolio expansion within the ICE Mortgage Technology space
Drives maximum value realization from ICE products and services, ensuring all initiatives are aligned with client business goals and strategic objectives
Tracks and reports on key performance indicators related to client satisfaction and delivery success
Leads program management of all ICE Mortgage Technology initiatives across the assigned client portfolio
Partners with internal teams to ensure product and service delivery is executed in alignment with client expectations and contractual commitments
Supports the training of client and technical support personnel on product enhancements, new analytics capabilities, and updated procedures as needed
Builds and maintains trusted advisor relationships with client leaders across all assigned areas, demonstrating a deep understanding of their business priorities and connecting them to relevant ICE capabilities
Engages stakeholders across all levels of the client organization - from operational teams to senior leadership - to sustain strong partnerships and proactively surface risks and opportunities
Collaborates with clients to develop data strategies that connect mortgage servicing operations to measurable business outcomes, improving visibility, reducing risk, and enabling more informed decision-making
Coordinates closely with ICE leaders across product, engineering, sales, and operations to align on strategy, share client insights, and ensure cohesive delivery across workstreams
Maintains reporting and accountability mechanisms that keep both ICE and the client aligned on commitments, progress, and outcomes within assigned workstreams
Mentors and develops staff to cultivate a high-performing, client-focused team
Champions a culture of accountability, continuous improvement, and client advocacy
Facilitates cross-functional collaboration to support seamless, consistent client experiences
Performs other duties as assigned
Travel to client sites could be up to 20%

Knowledge and Experience

Expert-level proficiency in MSP required
In-depth knowledge of mortgage and consumer servicing operations and the ICE Mortgage Technology product suite
8+ years of industry experience, including 2–3 years in a leadership capacity
Working knowledge of banking platform integrations, including cloud infrastructure, APIs, and digital banking solutions
Proven ability to develop and present strategic recommendations to internal and external stakeholders at the executive level
Demonstrated ability to analyze complex problems, design solutions, and orchestrate cross-functional delivery to resolution
Skilled at synthesizing and distilling complex information into clear, actionable insights tailored to the appropriate audience
Proven ability to lead and align cross-functional teams, delegating effectively to drive efficiency and accountability
Track record of delivering exceptional client experiences that foster long-term satisfaction and trust across internal and external stakeholders
Exceptional verbal and written communication skills with the ability to engage effectively across all organizational levels, including executives, managers, and individual contributors
Strong conflict resolution and negotiation skills, with the ability to navigate complex stakeholder dynamics
Experience working within Agile and Kanban delivery frameworks

---------- Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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