Jobs in the United States

25+ jobs

Save this search

Added just now
Lead Technical Program Manager
Ford
Dearborn, MI · Dearborn
Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape,…
Added just now
Program Manager
LMI
Colorado Springs, CO
LMI is seeking an experienced Program Manager to drive strategic growth, develop new business opportunities, and lead the execution of mission-focused programs supporting the Department of…
Added 1 min ago
IT Director
Quintessa Marketing
Oklahoma City, OK
…role with a rapid growth company, we are hiring a Director of Information Technology to support the technology environment for Quintessa Marketing based on key technology insights & a deep…
Added 1 min ago
Enterprise Intelligence Manager
BLACK HILLS FEDERAL CREDIT UNION
Remote, United States
As a champion of innovation and intelligence-driven transformation, the Enterprise Intelligence Manager enables the Credit Union to turn information into insight, insight into action, and…
Added 1 min ago
MX Support Associate I
BLACK HILLS FEDERAL CREDIT UNION
Remote, United States
Provide backup support to the Treasury Services Program Manager and MXSA IV as needed.
Added 2 mins ago
Sr Customer Success Manager
ACI Worldwide
Remote, United States
…ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are…
Added 2 mins ago
Senior Manager, Strategic Sourcing (Contract Manufacturing)
Symbotic LLC
Remote, United States
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset…
Added 2 mins ago
Intern- Buyer
Symbotic LLC
USA Wilmington, MA
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset…
Added 2 mins ago
Pharmacy Infusion Operations Manager
HealthPartners
Saint Paul, MN
Regions is hiring a Pharmacy Infusion Operations Manager. The Manager, Pharmacy Infusion Operations provides strategic and operational leadership for pharmacy services supporting Regions…
Added 3 mins ago
R
Retail Store Associate
Rowan
King of Prussia, PA
- $17 to $20 USD / hour
…is an hourly, non-exempt position, reporting to the Studio…
Added 3 mins ago
N
Platform Distribution & Partnerships: Business Development, Sales & Marketing Internships – Summer 2027
NBCUniversal
Universal City, CA
- $19 to $25 USD / hour
…partnerships beyond traditional distribution, with a focus on emerging technology, sports, gaming, immersive media, AI and non-traditional devices. Reporting to the Manager, Strategic…
Added 3 mins ago
Operations Program Manager 4, Advanced Electronic Warfare Solutions
BAE Systems
Nashua, NH
In this position, you will be the Operations Program Manager Lead to the PBO. We are looking for an individual with a strong background in manufacturing and supply chain who will take that…
Added 3 mins ago
AC
Part Time Coordinator
Alamance Community College
Haw River, NC
- Part-time
We are seeking a highly organized and community-minded Project Manager to lead the execution of a high-impact, grant-funded program. In this role, you will serve as the operational backbone…
Added 4 mins ago
Task Order Project Manager
Concept Plus
Remote, United States
Concept Plus is seeking a Task Order Project Manager to manage a large, complex task order and assist the Program Manager in working with the client.
Added 6 mins ago
SI
Data Center Training Manager
Salute Inc.
Afton, TX
- $117,000 to $129,000 USD / year
…are seeking a dynamic and experienced Data Center Training Manager to join our team and drive our relationships with hyperscale clients to new…
Added 6 mins ago
Advanced Specialist, Marketing
Pearson
Remote, United States
This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
Added 6 mins ago
Courtesy Clerk/Grocery Bagger
The Kroger Co.
Arvada, CO
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Added 6 mins ago
DH
Medical Assistant - Adult Urgent Care - PRN
Denver Health and Hospital Authority
Denver, CO
- $21 to $26.26 USD / hour
Assists in the coordination of clerical information necessary to provide patient care. This may include, but is not limited to:
Added 6 mins ago
DRUG-GEN MDSE/CLERK
The Kroger Co.
Lewisville, TX
…that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance…
Added 7 mins ago
BB
Specialist II-IC Development
BMO Bank N.A.
Tempe, AZ
- $150,000 USD / year
…structures and programming languages to develop high quality technology applications and services including tools, standards, and relevant software platforms based on business requirements.…
Added 7 mins ago
Overnight Baker
The Kroger Co.
Wheat Ridge, CO
…that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance…
Added 7 mins ago
CUSTOMER SVC/ASST DEPT LEADER
The Kroger Co.
Boise, ID
…that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance…
Added 7 mins ago
PHARMACY/PHARMCST-INTERN
The Kroger Co.
Memphis, TN
…that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance…
Added 7 mins ago
Senior Cybersecurity Specialist
VMD Corp
Annapolis Junction, MD 20701, MD
As a Vision, Mission, and Driven company, VMD has been delivering information technology solutions to the Federal government in Agile Engineering, Cybersecurity, and Critical Infrastructure…
Added 7 mins ago
Senior Staff Technical Program Manager
Ripple
San Francisco, CA
We're seeking a dedicated, passionate, and eager Senior Staff Technical Program Manager to join our team responsible for leading large cross-functional programs linked to our Products. This…

Closed listing

Intercontinental Exchange Holdings, Inc.

Manager, Elevated Client Services

Jacksonville, FL, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Closing date: Nov 9, 2027
Experience: 8+ years of industry experience, including 2–3 years in a leadership capacity
Posting language: English
Posted: Nov 9, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Job Description

Job Purpose

The Manager, Client Services Operations role is a leadership role focused on providing strategic and tactical expertise on Mortgage and Consumer servicing functions across the ICE Mortgage Technology Solutions as well as managing the relationship between ICE and Client. This position will be responsible for impact analysis, knowledge transfer, business reviews, internal and external reporting, and program management of engagements impacting the assigned client. This position will also be responsible in leading assigned team members and the overall approach of the team.

Responsibilities

Identifies and pursues opportunities for portfolio expansion within the ICE Mortgage Technology space
Drives maximum value realization from ICE products and services, ensuring all initiatives are aligned with client business goals and strategic objectives
Tracks and reports on key performance indicators related to client satisfaction and delivery success
Leads program management of all ICE Mortgage Technology initiatives across the assigned client portfolio
Partners with internal teams to ensure product and service delivery is executed in alignment with client expectations and contractual commitments
Supports the training of client and technical support personnel on product enhancements, new analytics capabilities, and updated procedures as needed
Builds and maintains trusted advisor relationships with client leaders across all assigned areas, demonstrating a deep understanding of their business priorities and connecting them to relevant ICE capabilities
Engages stakeholders across all levels of the client organization - from operational teams to senior leadership - to sustain strong partnerships and proactively surface risks and opportunities
Collaborates with clients to develop data strategies that connect mortgage servicing operations to measurable business outcomes, improving visibility, reducing risk, and enabling more informed decision-making
Coordinates closely with ICE leaders across product, engineering, sales, and operations to align on strategy, share client insights, and ensure cohesive delivery across workstreams
Maintains reporting and accountability mechanisms that keep both ICE and the client aligned on commitments, progress, and outcomes within assigned workstreams
Mentors and develops staff to cultivate a high-performing, client-focused team
Champions a culture of accountability, continuous improvement, and client advocacy
Facilitates cross-functional collaboration to support seamless, consistent client experiences
Performs other duties as assigned
Travel to client sites could be up to 20%

Knowledge and Experience

Expert-level proficiency in MSP required
In-depth knowledge of mortgage and consumer servicing operations and the ICE Mortgage Technology product suite
8+ years of industry experience, including 2–3 years in a leadership capacity
Working knowledge of banking platform integrations, including cloud infrastructure, APIs, and digital banking solutions
Proven ability to develop and present strategic recommendations to internal and external stakeholders at the executive level
Demonstrated ability to analyze complex problems, design solutions, and orchestrate cross-functional delivery to resolution
Skilled at synthesizing and distilling complex information into clear, actionable insights tailored to the appropriate audience
Proven ability to lead and align cross-functional teams, delegating effectively to drive efficiency and accountability
Track record of delivering exceptional client experiences that foster long-term satisfaction and trust across internal and external stakeholders
Exceptional verbal and written communication skills with the ability to engage effectively across all organizational levels, including executives, managers, and individual contributors
Strong conflict resolution and negotiation skills, with the ability to navigate complex stakeholder dynamics
Experience working within Agile and Kanban delivery frameworks

---------- Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

About employer

Report this job