Jobs in the United States

25+ jobs

Save this search

Added just now
A
Engineering Project Manager
Actalent
Aurora, OH
- $48 to $60 USD / hour
Job DescriptionAs an Engineering Project Manager specializing in data centers, you will lead the planning, design, construction, commissioning, and operational improvement of…
Added just now
A
Assistant Construction Project Manager
Actalent
Brownsville, TX
- $55 to $75 USD / hour
Job Title: Assistant Construction Project ManagerJob DescriptionWe are seeking an experienced Assistant Project Manager to support the onsite execution and coordination of utility-scale…
Added just now
A
Senior Project Manager
Actalent
Chicago, IL
- $120,000 to $180,000 USD / year
Job Title: Senior Project ManagerJob DescriptionThe Senior Project Manager leads multiple large-scale mission critical and commercial interior construction projects from initiation through…
Added just now
A
Preconstruction Manager
Actalent
Chicago, IL
- $80,000 to $140,000 USD / year
Job Title: Preconstruction ManagerJob DescriptionThe Preconstruction Manager leads multiple preconstruction pursuits from early concept through project turnover, ensuring accurate…
Added just now
A
Project Manager
Actalent
Chicago, IL
- $48.08 to $64.9 USD / hour
…services and a ClearlyRated Best of Staffing® winner for both client and talent…
Added just now
A
Quality Supervisor
Actalent
Forest Park, IL
- $85,000 to $90,000 USD / year
…services and a ClearlyRated Best of Staffing® winner for both client and talent…
Added just now
A
Industrial Construction Project Manager
Actalent
Oakbrook Terrace, IL
- $52.88 to $62.5 USD / hour
Job Title: Project Manager Heavy Industrial ConstructionJob DescriptionThis role oversees all aspects of a large-scale industrial peaker plant project, ensuring it is delivered safely, on…
Added just now
NH
Clinical Counselor (CASAC)
Noble Hearts HR Consulting
Corona, Queens, NY
- $32 to $34.48 USD / hour
Client Service - Manages difficult or emotional client situations; Responds promptly to client needs and solicits client feedback to improve service.
Added 1 min ago
Territory Account Manager
EquipmentShare
Baytown, TX
Build the Future with Us - EquipmentShare is Hiring a Territory Account Manager
Added 1 min ago
Environmental Services Department Manager
Healthcare Services Group, Inc.
Jackson, MS
Role: Environmental Services Department Manager
Added 1 min ago
Environmental Services Department Manager
Healthcare Services Group, Inc.
Eureka, SD
Role: Environmental Services Department Manager
Added 1 min ago
Enterprise Account Manager, HP Additive Manufacturing
HP
All Cities, CA
…presence within enterprise accounts. The role builds strong client relationships, collaborates with stakeholders to execute complex deals, and surpasses revenue targets by leveraging…
Added 1 min ago
K
Program/Project Manager 4
Kforce
Fremont, CA
- $80 to $85 USD / hour
Kforce has a client in Fremont, CA that is seeking a Program/Project Manager 4.
Added 1 min ago
K
Senior Technical Program Manager
Kforce
Foster City, CA
- $70 to $75 USD / hour
Kforce has a client in Foster City, CA that is seeking a Senior Technical Program Manager.
Added 2 mins ago
Medical Case Manager
Care Resource
Miami, FL
Maintain organized systems of tracking client labs, medication, diagnostic testing, medical, therapy and hospital visits to help clients remain compliant with treatment and service plans;…
Added 2 mins ago
Territory Manager - Equipment
American Recruiters
MI
Our client, a well-established foodservice equipment and supplies manufacturers' representative group, is hiring a Territory Manager to drive foodservice equipment sales across Michigan.…
Added 2 mins ago
Territory Manager - Smallwares & Tabletop
American Recruiters
MI
Our client, a well-established foodservice equipment and supplies manufacturers' representative group, is hiring a Territory Manager to lead smallwares and tabletop sales across Michigan.…
Added 2 mins ago
GIRMC Medical Laboratory Technician
Bryan Health
Grand Island, NE
Under the supervision of a Clinical Laboratory Improvement Amendment (CLIA)-designated Clinical Laboratory Manager, performs laboratory testing according to laboratory standards, policies…
Added 3 mins ago
Dietary Manager - Willow Springs Rehabilitation and Healthcare Center
Live Well Healthcare Solutions
Brick Township, NJ
Summary of Work: Responsible for the daily operations of food-service department according to facility policy and procedures & federal/state regulations. Provides leadership and guidance to…
Added 3 mins ago
Rehabilitation Specialist
JEWISH FAMILY AND CHILDRENS SERVICE INC
Phoenix, AZ
Collaborates with the Clinical Manager in identifying participants for the employment and psychosocial caseloads.
Added 4 mins ago
NC
Financial Service Representative 1, 2, or 3 (Personal Banker) - Sprague Branch
Numerica Credit Union
Spokane Valley, WA
- $21.97 to $42.56 USD / hour
Report To: Asst. Branch Manager/Branch Manager
Added 4 mins ago
SO
HUMAN RESOURCES ANALYST A, B, C, OR SPECIALIST
State of Louisiana
Baton Rouge, LA
- $18.04 to $35.4 USD / hour
Assists the HR Manager with investigations of Title VII complaints of discrimination, harassment and sexual harassment brought to any administrator, manager, supervisor within the DOA or…
Added 4 mins ago
FT
Sales Account Manager (Georgia)
FULGENT THERAPEUTICS LLC
Remote, United States
- $95,000 to $110,000 USD / year
Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a premier, full-service genomic testing company built around a foundational technology platform.
Added 4 mins ago
Commissioning Project Engineer
Reliance Engineering LLC
Indianapolis, IN
Plan and coordinate commissioning deliverables with the Technical Writer, Project Manager, Client, and Project Team to deliver a successful project.
Added 5 mins ago
Accounting Coordinator
People Incorporated
Fall River, MA
People, Incorporated is a human service Agency serving the Southcoast community, including the Greater Fall River, New Bedford, and Taunton areas. As a partnership of specialized,…

Intercontinental Exchange Holdings, Inc.

Manager, Elevated Client Services

Jacksonville, FL, United States
Atlanta, GA, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 8+ years of industry experience, including 2–3 years in a leadership capacity
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Purpose The Manager, Client Services Operations role is a leadership role focused on providing strategic and tactical expertise on Mortgage and Consumer servicing functions across the ICE Mortgage Technology Solutions as well as managing the relationship between ICE and Client. This position will be responsible for impact analysis, knowledge transfer, business reviews, internal and external reporting, and program management of engagements impacting the assigned client. This position will also be responsible in leading assigned team members and the overall approach of the team.

Responsibilities

Identifies and pursues opportunities for portfolio expansion within the ICE Mortgage Technology space
Drives maximum value realization from ICE products and services, ensuring all initiatives are aligned with client business goals and strategic objectives
Tracks and reports on key performance indicators related to client satisfaction and delivery success
Leads program management of all ICE Mortgage Technology initiatives across the assigned client portfolio
Partners with internal teams to ensure product and service delivery is executed in alignment with client expectations and contractual commitments
Supports the training of client and technical support personnel on product enhancements, new analytics capabilities, and updated procedures as needed
Builds and maintains trusted advisor relationships with client leaders across all assigned areas, demonstrating a deep understanding of their business priorities and connecting them to relevant ICE capabilities
Engages stakeholders across all levels of the client organization - from operational teams to senior leadership - to sustain strong partnerships and proactively surface risks and opportunities
Collaborates with clients to develop data strategies that connect mortgage servicing operations to measurable business outcomes, improving visibility, reducing risk, and enabling more informed decision-making
Coordinates closely with ICE leaders across product, engineering, sales, and operations to align on strategy, share client insights, and ensure cohesive delivery across workstreams
Maintains reporting and accountability mechanisms that keep both ICE and the client aligned on commitments, progress, and outcomes within assigned workstreams
Mentors and develops staff to cultivate a high-performing, client-focused team
Champions a culture of accountability, continuous improvement, and client advocacy
Facilitates cross-functional collaboration to support seamless, consistent client experiences
Performs other duties as assigned
Travel to client sites could be up to 20%

Knowledge and Experience

Expert-level proficiency in MSP required
In-depth knowledge of mortgage and consumer servicing operations and the ICE Mortgage Technology product suite
8+ years of industry experience, including 2–3 years in a leadership capacity
Working knowledge of banking platform integrations, including cloud infrastructure, APIs, and digital banking solutions
Proven ability to develop and present strategic recommendations to internal and external stakeholders at the executive level
Demonstrated ability to analyze complex problems, design solutions, and orchestrate cross-functional delivery to resolution
Skilled at synthesizing and distilling complex information into clear, actionable insights tailored to the appropriate audience
Proven ability to lead and align cross-functional teams, delegating effectively to drive efficiency and accountability
Track record of delivering exceptional client experiences that foster long-term satisfaction and trust across internal and external stakeholders
Exceptional verbal and written communication skills with the ability to engage effectively across all organizational levels, including executives, managers, and individual contributors
Strong conflict resolution and negotiation skills, with the ability to navigate complex stakeholder dynamics
Experience working within Agile and Kanban delivery frameworks

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Apply About employer

More about this job

Skills

ICE
Reporting
Program management
Technical support
Decision making
Sales
Process improvement
Collaboration
Leadership
Communication skills
Conflict resolution
Negotiation
Agile
Kanban

Report this job