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Enterprise Network Specialist III
San Diego Community College District
San Diego, CA
- $6,659.61 to $10,630.24 USD / month
Under the direction of the Manager, Network and PC Services, performs a wide variety of highly specialized technical tasks to support the design, installation, and maintenance of wide area,…
Added 1 min ago
Senior Manager, Professional Services Outsourcing
Armanino Advisory LLC
Dallas, TX · Salt Lake City, UT · Philadelphia, PA · Chicago, IL · Scranton, PA · Pasadena, CA · San Ramon, CA · Bellevue, WA · White Plains, NY · Irvine, CA · Boca Raton, FL · Boise, ID · El Segundo, CA · St. Charles, MO · Denver, CO · New York City, NY · Century City, CA · Nashville, TN · St. Louis, MO · Woodland Hills, CA · San Jose, CA · San Francisco, CA · Austin, TX
Lead a pod of managers and staff serving multiple clients.
Added 1 min ago
Manager, Small Business Outsourcing
Armanino Advisory LLC
San Ramon, CA
Lead and provide direction to a small team of staff and senior-level professionals supporting multiple clients.
Added 1 min ago
Network & Infrastructure Security Engineer
Gleason
Rochester, NY
Technical Leadership and Continuous Improvement: Serve as a technical escalation point for complex network and security issues. Provide technical guidance to IT personnel across locations,…
Added 2 mins ago
Manager, Safety & Environment
KITO CROSBY
Manheim, PA
Lead EHS strategy and daily program execution across multiple manufacturing locations, promoting safe, clean, and compliant workplaces.
Added 2 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
CO
The Grooming Salon Leaders primary purpose is to lead and manage grooming salon operations and grooming salon team members. The Grooming Salon Leader is responsible for delivering a high…
Added 2 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Rock Springs, WY
The Grooming Salon Leaders primary purpose is to lead and manage grooming salon operations and grooming salon team members. The Grooming Salon Leader is responsible for delivering a high…
Added 3 mins ago
Dialysis Clinical Manager Registered Nurse - RN
BFL USA Bio-Med Appl of Florida Inc
United States
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
Added 3 mins ago
QA Inspector
VOESTALPINE RAILWAY SYSTEMS NORTRAK LLC
Knoxville, TN
…of special trackwork. With a legacy spanning 160 years, we lead the industry in shaping the future of rail solutions. As part of the voestalpine Railway Systems global network, we are…
Added 4 mins ago
Da Vinci Specialist
Intuitive
Remote, United States
The DaVinci Specialist (DVS) will provide expert clinical & technical support, build, customize and coordinate education & training to physicians, nurses, and hospital staff on the use of…
Added 4 mins ago
Da Vinci Specialist
Intuitive
Remote, United States
The DaVinci Specialist (DVS) will provide expert clinical & technical support, build, customize and coordinate education & training to physicians, nurses, and hospital staff on the use of…
Added 5 mins ago
Senior Manufacturing Engineering Manager
Aerospace
South Bend, IN
As a Senior Manufacturing Engineering Manager at Honeywell Aerospace, you will lead a team of Manufacturing Engineers responsible for supporting daily manufacturing operations, improving…
Added 6 mins ago
Lead Technical Program Manager
Ford
Dearborn, MI · Dearborn
Lead technical program management for large strategic transformations at Product creation & Industrialization organization at Ford, aligning business process transformation with the…
Added 6 mins ago
Program Manager
LMI
Colorado Springs, CO
LMI is seeking an experienced Program Manager to drive strategic growth, develop new business opportunities, and lead the execution of mission-focused programs supporting the Department of…
Added 6 mins ago
Enterprise Intelligence Manager
BLACK HILLS FEDERAL CREDIT UNION
Remote, United States
…experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing…
Added 7 mins ago
Account Manager
Cooper-Standard Automotive Inc
Northville, MI · New Philadelphia, OH · Spring Lake, MI
Prepare and lead the new business strategy and drive cross functional team to complete critical success factors to achieve assigned net new business goals
Added 7 mins ago
Lead
Areas Hospitality USA
Margate, FL
Broad Functions: The Lead contributes to the restaurant’s success by assisting the Unit General Manager and
Added 7 mins ago
Lead
Areas Hospitality USA
Ft. Pierce, FL
Broad Functions: The Lead contributes to the restaurant’s success by assisting the Unit General Manager and
Added 7 mins ago
Program Manager- Data Center
Shermco Industries, Inc.
Remote, United States
Shermco Industries is seeking a Program Manager- Data Center
Added 7 mins ago
Pool Aquatics Lead Manager
Kelso School District
Kelso, WA
Description: The Pool Aquatics Lead/Manager is responsible for coordinating and supporting the safe, efficient, and effective operation of Gaither Pool. This position oversees aquatic…
Added 8 mins ago
Project Manager
Kaiva Corp
Washington, DC
· Minimum of seven (7) years of progressively responsible experience in project, program, operations, contract, construction, technical, or business management.
Added 8 mins ago
Marketing and Events Specialist
Chapman University
CA
Lead the planning and implementation of college events such as Whitecoat Ceremony Reception, Alumni/Conference Receptions, Homecoming, Patient Safety Conference, Dean’s Professional…
Added 9 mins ago
Security Control Assessor
Steampunk
McLean, VA
Lead security assessments in accordance with NIST SP 800-53, NIST RMF (SP 800-37), FedRAMP, and agency-specific guidance.
Added 9 mins ago
Quality Inspection Manager
BAE Systems
Austin, TX
The Senior Inspection Manager role is responsible for providing strategic quality leadership, development, and performance management for all quality inspection operations in Austin, TX.…
Added 9 mins ago
AC
Part Time Coordinator
Alamance Community College
Haw River, NC
- Part-time
We are seeking a highly organized and community-minded Project Manager to lead the execution of a high-impact, grant-funded program. In this role, you will serve as the operational backbone…

Intercontinental Exchange Holdings, Inc.

Manager, Elevated Client Services

Jacksonville, FL, United States
Atlanta, GA, United States

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Job details

Experience: 8+ years of industry experience, including 2–3 years in a leadership capacity
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Purpose The Manager, Client Services Operations role is a leadership role focused on providing strategic and tactical expertise on Mortgage and Consumer servicing functions across the ICE Mortgage Technology Solutions as well as managing the relationship between ICE and Client. This position will be responsible for impact analysis, knowledge transfer, business reviews, internal and external reporting, and program management of engagements impacting the assigned client. This position will also be responsible in leading assigned team members and the overall approach of the team.

Responsibilities

Identifies and pursues opportunities for portfolio expansion within the ICE Mortgage Technology space
Drives maximum value realization from ICE products and services, ensuring all initiatives are aligned with client business goals and strategic objectives
Tracks and reports on key performance indicators related to client satisfaction and delivery success
Leads program management of all ICE Mortgage Technology initiatives across the assigned client portfolio
Partners with internal teams to ensure product and service delivery is executed in alignment with client expectations and contractual commitments
Supports the training of client and technical support personnel on product enhancements, new analytics capabilities, and updated procedures as needed
Builds and maintains trusted advisor relationships with client leaders across all assigned areas, demonstrating a deep understanding of their business priorities and connecting them to relevant ICE capabilities
Engages stakeholders across all levels of the client organization - from operational teams to senior leadership - to sustain strong partnerships and proactively surface risks and opportunities
Collaborates with clients to develop data strategies that connect mortgage servicing operations to measurable business outcomes, improving visibility, reducing risk, and enabling more informed decision-making
Coordinates closely with ICE leaders across product, engineering, sales, and operations to align on strategy, share client insights, and ensure cohesive delivery across workstreams
Maintains reporting and accountability mechanisms that keep both ICE and the client aligned on commitments, progress, and outcomes within assigned workstreams
Mentors and develops staff to cultivate a high-performing, client-focused team
Champions a culture of accountability, continuous improvement, and client advocacy
Facilitates cross-functional collaboration to support seamless, consistent client experiences
Performs other duties as assigned
Travel to client sites could be up to 20%

Knowledge and Experience

Expert-level proficiency in MSP required
In-depth knowledge of mortgage and consumer servicing operations and the ICE Mortgage Technology product suite
8+ years of industry experience, including 2–3 years in a leadership capacity
Working knowledge of banking platform integrations, including cloud infrastructure, APIs, and digital banking solutions
Proven ability to develop and present strategic recommendations to internal and external stakeholders at the executive level
Demonstrated ability to analyze complex problems, design solutions, and orchestrate cross-functional delivery to resolution
Skilled at synthesizing and distilling complex information into clear, actionable insights tailored to the appropriate audience
Proven ability to lead and align cross-functional teams, delegating effectively to drive efficiency and accountability
Track record of delivering exceptional client experiences that foster long-term satisfaction and trust across internal and external stakeholders
Exceptional verbal and written communication skills with the ability to engage effectively across all organizational levels, including executives, managers, and individual contributors
Strong conflict resolution and negotiation skills, with the ability to navigate complex stakeholder dynamics
Experience working within Agile and Kanban delivery frameworks

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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Skills

ICE
Reporting
Program management
Technical support
Decision making
Sales
Process improvement
Collaboration
Leadership
Communication skills
Conflict resolution
Negotiation
Agile
Kanban

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