Human Resources Analyst

Description

If you have:

• Strong HR knowledge and/or experience working with FMLA cases, reasonable accommodation cases and worker's compensation claims.
• Ability to clearly communicate information to internal customers, L&I claims managers and medical professionals.
• Experience in administering a Stay at Work (SAW) program.
• Experience working with employees and managers on employee leave needs (FMLA, PFMLA, LOA, Shared Leave, etc.).
• Ability to work cooperatively with others as a member of a team.

Then this position is for you! Intercity Transit is searching for a skilled HR professional with expertise in workers' compensation claim management. This position requires the ability to navigate complex situations with sensitivity and care. The HR Analyst will manage a caseload of complex FMLA and PFML cases, reasonable accommodation cases and work-related injury claims. If you are a dedicated HR professional with a strategic mindset and a passion for supporting employees and achieving excellence in workers' compensation claim management, we invite you to apply!It’s an exciting time to join IT! Build a career you enjoy, in an agency that is a nationally recognized small urban transit system with diverse services and strong community support. Intercity Transit provides fixed route transit, ADA paratransit and vanpool services in Washington state’s capitol city of Olympia in addition to the neighboring communities of Lacey, Tumwater, and Yelm. This is an exciting time with great opportunities, and we invite you to join us in our mission to provide and promote transportation choices that support an accessible, sustainable, livable, healthy and prosperous community. Examples of Duties

As a Human Resources Analyst, you will:

• Partner in administering the Agency's various protected leave programs.
• Work closely with employees to coordinate light duty and early return to work programs.
• Help administer Stay at Work program and ensure appropriate reimbursements.
• Develop partnerships and collaborate with employees, supervisors and HR on employee leave issues.
• Communicate directly with employees, managers, L&I claims managers and/or medical providers regarding claims status, light duty, and return to regular work duty.
• Review, evaluate, and process worker's compensation claims. Verify the accuracy and completion of reports and records and maintains accurate files.
• Participate in the development, implementation, and day to day administration of human resources policies, procedures and projects.
• Provide regular updates and consultation to management.
• May assist employees with benefit programs including enrollments and changes.
• Maintain records and assist with audits to ensure the proper maintenance of personnel records and confidential medical and testing reports.
• Develop systems and tools to streamline processes.
• Assist with maintaining and administering department training programs.
• Initiate Personnel Action Forms (PAF's) involving terminations, resignations, promotions, retirements and other employee actions.
• Manage recruitment and selection processes. Performs reference and background checks. Prepares and issues job offers and conducts new hire onboarding.

Typical Qualifications Are you the one we are looking for?

• Bachelor's degree in Business administration or a related field AND three (3) years of professional human resources experience OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as listed above.
• Must submit a criminal background check the results of which must meet criteria for hiring role.
• Knowledge of public sector human resources principles and practices; union contracts and labor agreements administration practices; knowledge of labor laws and the principles and practices of employee and labor relations; knowledge of team development methods and team-based work methods; risk management principles nd practices; applicable federal, state, and local laws, rules and regulations; conflict resolution techniques; budgeting principles and practices; mathematical concepts.
• Skill in reading analyzing, and interpreting general business periodicals, professional journals, technical procedures, or government regulations; computer software and database skills; facilitating meetings and training sessions; handling sensitive employee issues; conducting thorough and impartial investigations into employment situations; managing projects; interpreting labor agreements; drafting policies and procedures; maintaining records; preparing reports and business correspondence; defining problems, collecting data, establishing facts, and drawing valid conclusions and making sound decisions under pressure; communication, collaboration, and strong interpersonal skills.

Supplemental Information What’s in it for you?

• Receive a competitive salary of $93,558.40-$126,276.80 annually in addition to annual general wage/cost of living adjustments typically received in January and step increases in July (if not at top of salary range).
• Receive an additional longevity pay increase when employed for 5 years, 10 years, 15 years and 20 years with a maximum annual salary of $133,848 when you reach 20 years of employment.
• Be a part of an essential service to the community.
• Work with an exceptional team in an agency of professionals, who love what they do, and support a work/life balance.
• Comprehensive medical, dental, and vision benefits including $150 per month Family & Wellness Allowance.
• Retirement contributions to Washington State Public Employee’ Retirement System (PERS).
• Generous vacation and sick leave along with observed floating holiday leave and bereavement leave.
• Deferred compensation options with an 8.5% employer match.
• Employee Assistance Program.
• Teleworking and flexible schedule options.
• Educational benefits.
• Alternate transportation incentives – for employees using alternate options to travel to and from work such transit, cycling, carpooling, and walking.

Ready to jump on board? We would love for you to apply! Please submit a complete electronic application online at www.intercitytransit.com/employment. Your application package must include a letter of interest and resume that clearly explains how you meet the qualifications of the position. Be advised, we will not consider incomplete applications. Intercity Transit’s preferred method of communication is via email, so an accurate and active email address is essential. Completed applications must be received by 5:00pm on Friday, November 13, 2026. Intercity Transit is proud to be an equal employment opportunity employer and strives to provide a culturally diverse workforce. Intercity Transit does not discriminate in employment or service on the basis of race, creed, color, origin, age, sex, religion, marital status, sexual orientation, veteran status, or disability.

We also take pride in being a drug free workplace. Note that Intercity Transit is subject to requirements of the Federal Drug-Free Workplace Act and FR Part 40 & Part 655, which prohibits the use of marijuana at any time while employed by Intercity Transit.

Benefits

Intercity Transit offers its employees an excellent comprehensive benefits package, pension plan, educational benefits, state-of-the-art technology and much more. In addition, some positions are eligible for remote work opportunities and flexible schedules. Health CareWe provide comprehensive medical, dental and vision insurance coverage for employees and eligible dependents (spouse or significant other and children) through the State of Washington Health Care Authority (HCA). Employees and Intercity Transit pay a monthly premium contribution depending upon the plan chosen.

In addition, Intercity Transit offers:

• Employer provided life insurance and optional supplemental coverage
• Employer provided disability insurance and optional supplemental coverage
• Additional supplemental insurance coverage available through AFLAC
• Access to an Employee Assistance Program.

Washington State Public Employees' Retirement System (PERS) Employees are covered under PERS I, PERS II and PERS III of the Washington State Retirement System. Employee and Employer contributions are required at start of employment. Deferred Compensation Plans (401K and 457) Intercity Transit offers three voluntary deferred compensation plans. Employees who contribute at least 8.5% to a plan receive a 8.5% employer match. Employee contributions are not subject to federal income tax until withdrawn. Longevity Pay Eligible employees will receive a Longevity Benefit upon reaching designated service milestones based on continuous employment and hire date. The benefit is awarded at the applicable milestone rate only and does not compound. Employees with 5–9 years of service receive a 1% Longevity Benefit; 10–14 years receive 2%; 15–19 years receive 4%; and 20 or more years receive 6%. Vacation Leave & Sick LeaveEmployees accrue 23.75 to 36 vacation days per year depending on length of service. The maximum accrual limit is 360 hours. Employees accrue 12 days of sick leave per year depending upon date of eligibility. The maximum accrual limit is 960 hours. Shoe Allowance Facilities staff as well as Maintenance and Operations Supervisors are eligible for a shoe allowance of $225 each year. For additional information regarding employee benefits, please visit: Employment Benefits at Intercity Transit.