Playhouse Assistant
About the Harmony Playhouse
Harmony Playhouse is a new community playspace for children ages 0-4 and their families, opening this December in downtown Brattleboro, VT. A project of the Brattleboro Littles Alliance with support from Interaction as the fiscal sponsor, Harmony Playhouse is a seasonal pilot project for winter 2026-2027 with potential for growth into an ongoing offering in Brattleboro. Our vision is to open a vibrant, welcoming, and fun place for young children and their grownups to gather, play, and build community in the cold months when outdoor play is more challenging. We are looking for two warm, outgoing, and organized staff members who are passionate about supporting families with young children in Brattleboro to run and operate the playhouse starting this December, with training and onboarding at the end of November.
Job Description
The Playhouse Assistant is the first and last person that guests see upon arrival and departure, and sets the tone of the visit for all playhouse visitors. They inform guests of activities happening in the space and upcoming events that the space is hosting or participating in. They must maintain a clean and organized environment around the playhouse and in staff only areas.
Job Requirements
- Ability to communicate in a professional, clear and kind way verbally and in writing, and seek assistance from Playhouse Manager or BLA Steering Committee when necessary.
- Familiarity with the Brattleboro Littles Alliance’s mission and values as a developing group as well as Interaction’s mission as the fiscal sponsor; ability to convey passion for missions to a variety of audiences.
- Comfort with working effectively in a busy location with frequent interruptions.
- Ability to welcome all staff and visitors warmly and create a positive impression of the organization.
- Ability to problem solve and react quickly to changing priorities.
- Experience with payment processing and customer service is preferred.
- Desire to connect with and form professional relationships with staff, volunteers, customers, and community partners.
- Affinity for interacting positively with children, adults, and large groups.
- Ability to sit at a desk and view a display screen for extended periods of time.
- Light lifting and carrying (up to 20 pounds), walking, standing, and sitting.
- Occasional bending, kneeling, and reaching.
Job Responsibilities
- Welcome and serve as reception to customers, members, and the public in person and via phone.
- Provide efficient and professional customer service, being courteous, polite, and helpful at all times when representing the BLA and playhouse. As the first contact with visitors, the Playhouse Assistant plays a vital role in providing a quality visitor experience.
- Promote memorable play experiences by directly engaging with children and families to maximize their learning and enjoyment in the playhouse.
- Collect and process payments for entry tickets, donations, memberships, and events.
- Guide families through the membership or event room rental processes; communicate with families and answer inquiries about programs and events.
- Clean space after each day and deep clean the space once per week with attention to detail in cleanliness
- Secure the building at the close of each working day; turn off lights and appliances according to protocols and lock all entrances.
- Perform other related duties as assigned.
Anti Discrimination Policy
The Playhouse does not unlawfully discriminate internally (in its administrative and program operations) or externally (in provision of services) on the basis of race, political orientation, religion, gender, sexual orientation, age, national origin, ethnicity, ancestry, marital status, veteran status, or mental or physical disability or any other status prohibited by applicable law.
Successful applicants will pass a standard background check.
Pay Rate and Schedule:
Hourly Salary: $23
Hours: 17-20 hours per week, additional hours when birthday parties are scheduled
Term: November 30 - April 30 with the potential for a later end date,
Schedule: Availability to work at least one weekend day and several afternoons each week, staff will be required to work some holidays/school closure days (days to be determined)