Claims Representative

Job Title: Claims Representative Location: Evansville, IN

The Hoosier Lottery Claims Representative Temp will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed.

•Greet customers upon arrival in the Claims Center; •Ensure all proper documentation is presented prior to claim processing; •Assist Hoosier Lottery staff with daily office duties; •Answer claims hotline and assist customers with questions; •Assist with PR photos of winners when needed..

Job Requirements

•High School diploma or equivalent ; •Excellent customer service skills; •General knowledge of and ability to operate a telephone and cash register; •Basic knowledge of clerical procedures, methods, and principles; •Proficient in office software, including Microsoft Outlook, Microsoft Excel and Microsoft Word; •Proficient with modern office equipment including computer, fax machine, and scanners

Required/Desired Skills:

High School Diploma or Equivalent Required: 0 years of experiencex`

Excellent Customer Service Skills Required: 0 years of experience

General Knowledge of and Ability to Operate a Telephone and Cash Register Required: 0 years of experience

Basic Knowledge of Clerical Procedures, Methods, and Principles Required: 0 years of experience

Proficiency in Office Software (Microsoft Outlook, Microsoft Excel, Microsoft Word) Required: 0 years of experience

Proficiency with Modern Office Equipment (computer, fax machine, scanners) Required: 0 years of experience