Jobs in the United States

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Added just now
CA
Legal Administrative Specialist
Citizenship and Immigration Services
Boston, MA
- $46,137 to $90,882 USD / year
…procedures. | Deliver case decisions to applicant, attorney, or representative of record, ensuring understanding of decision or next steps. | Elicit sufficient information to determine…
Added just now
CA
Supervisory Management and Program Analyst
Citizenship and Immigration Services
Camp Springs, MD
- $169,279 to $197,200 USD / year
…practices, streamline and improve operations, and optimize customer service. | Advises leadership on developing and maintaining sound organizational structures, improving management methods…
Added 3 mins ago
OA
Federal Project Director
Other Agencies and Independent Organizations
Upton, NY
- $148,222 to $197,200 USD / year
The Brookhaven Site Office in Upton, New York. BNL is one of ten Office of Science Laboratories and is a multi-program laboratory with a primary mission on delivering breakthrough science…
Added 3 mins ago
OA
Federal Project Director
Other Agencies and Independent Organizations
Upton, NY
- $148,222 to $197,200 USD / year
The Brookhaven Site Office in Upton, New York. BNL is one of ten Office of Science Laboratories and is a multi-program laboratory with a primary mission on delivering breakthrough science…
Added 5 mins ago
CO
Water Reclamation Mechanic I - To Establish Eligibility List (First 50 Qualified) (W2611-00001)
City of San Bernardino Municipal Water Department
San Bernardino, CA
- $34.89 to $44.66 USD / hour
Experience: At least one (1) year of experience in a mechanical trade or a mechanical apprenticeship program. Experience in the installation, maintenance, and repair of pumping equipment,…
Added 9 mins ago
NS
LEAD LOGISTICS MANAGEMENT SPECIALIST
Naval Sea Systems Command
Keyport, WA
- $119,630 to $155,521 USD / year
You will serve as a Senior Technical Representative for Logistics providing project leadership, oversight, and direction for work assigned to various Project Managers within the program…
Added 9 mins ago
CF
Management and Operations (Lead)
Centers for Disease Control and Prevention
Atlanta, GA
- $112,556 to $146,325 USD / year
Serve as Contract Representative (COR), project officer, or comparable position for administration of a comprehensive cooperative agreement.
Added 13 mins ago
VH
Medical Records Administrator-Assistant Chief - Health Information Management
Veterans Health Administration
Salisbury, NC
- $91,503 to $118,957 USD / year
This position is located in the Health Information Management (HIM) Section of Health Administration Service (HAS) at the Salisbury VA Health Care System. Medical Records Administrators…
Added 13 mins ago
MT
Contact Representative
Military Treatment Facilities under DHA
Fort Carson, CO
- $51,792 to $67,331 USD / year
Salary negotiation MAY be available for those candidates who are new to Federal service.
Added 21 mins ago
PF
PT Customer Service Representative
Planet Fitness
Columbus, OH
- From $12 USD / hour
Customer Service Representative Responsibilities:
Added 32 mins ago
Customer Service Representative
Circle K
Conneaut, OH
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
Added 32 mins ago
Customer Service Representative
Circle K
Conneaut, OH
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
Added 40 mins ago
Head of Customer Success & Professional Services
ANYbotics
San Francisco, CA
…value, delivery and product feedback. You will be the senior representative of ANYbotics’ delivery organization in the region and the trusted partner for customer stakeholders from site…
Added 43 mins ago
BC
Sheriff's Clerk II
Butte County
Oroville, CA · Chico, CA
- $20.09 to $26.91 USD / hour
…responsibility. Duties may vary based upon the department/division/program to which assigned; however, all positions require the ability to understand and apply fundamental office and…
Added 59 mins ago
Psychiatric Provider Aide
Sea Mar Community Health Center
United States
…and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration…
Added 1 hour ago
SB
Associate Director, Fiscal & Audit Services
San Bernardino Community College District
San Bernardino, CA
- $125,616.23 to $145,623.27 USD / year
Added 1 hour ago
EF
Member Service Representative I (Teller)
Education First Credit Union
Columbus, OH
- $37,000 to $38,000 USD / year
As a Member Service Representative I (MSR I), you'll often be one of the first people our members interact with when they visit, call, or use our drive-through. That makes your role an…
Added 1 hour ago
PCU RN - Stepdown / Progressive Care Unit - Travel Nurse
Fusion Medical Staffing
New York, NY
Critical thinking, service excellence, and good interpersonal communication skills
Added 1 hour ago
MO
Merchandise Associate
Marshalls of MA
Bloomfield, NJ
- $15.92 to $16.42 USD / hour
…legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life…
Added 1 hour ago
Order Management Representative 1 - Remote Kansas or Remote Missouri
Allegion
Remote, United States
As an Order Management Representative, you are a crucial part of the Allegion team, responsible for processing time sensitive orders and customer requests to meet customer and company…
Added 1 hour ago
Manufacturing Assistant
Gleason
Rochester, NY
…Corporation is a leader in gear technology. Gleason's product and service offerings include gear and transmission design software, gear manufacturing machines and related accessories, gear…
Added 1 hour ago
CNC Machinist 1st Shift
Gleason
Rochester, NY
…Corporation is a leader in gear technology. Gleason's product and service offerings include gear and transmission design software, gear manufacturing machines and related accessories, gear…
Added 1 hour ago
Customer Service Representative
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
Added 1 hour ago
Customer Service Representative
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
Added 1 hour ago
Customer Service Representative
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

Integrity Marketing Group

Customer Service Representative II

Clearwater, FL, United States

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Job details

Experience: 2-4 years of proven customer support experience
Posting language: English
Posted: Nov 7, 2026

Original job description

Job Summary: Provide prompt, courteous customer service, which meets or exceeds service standards. Utilize applicable policy forms, insurance law and internal procedures to answer inquiries and process requests from customers. Thoroughly document telephone calls, changes and written correspondence.

Primary Responsibilities other duties may be assigned as necessary:

Answer incoming Medicare Supplement calls as well as one other LOB line of business, in accordance with quality standards to provide information to agents/ insured about the status of a policy or any other question they may have.
Place outgoing calls to provide or obtain information.
Document all calls while in progress using the online call documentation program.
Transfer or refer misdirected calls to the appropriate individual, department or offices outside the company, using approved transfer and referral techniques.
Process customer requests using internal and client-mandated procedures.
Produce correspondence to customers using approved letters. Fully document policy file or image system with all related material to leave a clear and concise audit trail.
Efficiently process the Bank Changes, Cancel NR, Death NR, Address Changes and ID Cards, as well as more challenging work types as well as other line of business work types.
Communicate openly with the Supervisor and other team members to ensure accurate responses and to avoid duplication of efforts.
Provides coaching and/or mentoring which may include training of new hires

Primary Skills & Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

High school diploma or GED equivalent
Insurance background preferred
2-4 years of proven customer support experience
Strong phone contact handling skills and active listening
Familiarity with Microsoft Office products
Ability to adapt and respond to different types of people and tasks
Excellent communication and documentation skills
Ability to multi-task, prioritize, and manage time effectively and efficiently
Reliable transportation and the ability to be punctual and dependable
May have agent license but no active appointments
Able to fulfill the schedule 11 AM - 8 PM

About Integrity Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

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