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AU
Client Manager - Security Services
Allied Universal
Riverside, CA
- $73,000 to $79,568 USD / year
Allied Universal® is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security…
Added 4 mins ago
CH
Licensed Mental Health Therapist
Charlie Health
Remote, United States
- $49 to $67 USD / hour
Provide telehealth services to adolescents and young adults in a virtual setting. Positions available as part-time or full-time W-2.
Added 4 mins ago
JH
Client Support Associate
Jackson Hewitt - FXS
Kalamazoo, MI
- $15 to $17 USD / hour
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 5 mins ago
VP, Client Management
Zelis
Remote, United States
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their…
Added 10 mins ago
WU
Associate Merchant - Auto Care
Wal-Mart.com USA, LLC
United States
- $70,000 to $130,000 USD / year
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 10 mins ago
Training Coordinator- Electrical & Automation (Maumee/Fostoria)
Northwest State Community College
Archbold, OH
Coordinate and support part-time instructors.
Added 10 mins ago
Training Coordinator- Mechanical & Fluid Power (Maumee/Fostoria)
Northwest State Community College
Archbold, OH
Coordinate and support part time instructors.
Added 11 mins ago
TL
Client Value Executive - Financial Services, Contact Center Solutions
TransUnion LLC
Remote, United States
- $75,750 to $126,250 USD / year
Coordinate cross-functional internal teams to resolve client issues related to service, billing, technology, product, and delivery.
Added 12 mins ago
YC
Program Administrator - SCALE
Yavapai College
Prescott, AZ
- $19 to $25 USD / hour
…Director sets weekly priorities and adjusts assignments to fit the part-time work…
Added 20 mins ago
LC
PT Sales Associate
LOVESAC COMPANY
Norman, OK
- $15 USD / hour
Own your customer journey end-to-end, using curiosity and adaptability to uncover needs, deliver exceptional service, and build lasting client relationships.
Added 25 mins ago
AF
Senior GenAI Developer
Accenture Flex LLC Company
United States
- $50 to $60 USD / hour
…involve applying generative artificial intelligence models as part of the solution, which may include deep learning, neural networks, chatbots, and image processing. You are expected to be…
Added 25 mins ago
AF
Senior AI System Architect
Accenture Flex LLC Company
United States
- $50 to $60 USD / hour
Must be willing to be onsite up to 4 days per week onsite with the client in Charlotte, NC, Jersey City, NJ or Plano, TX. 5 days away per quarter is also required by the client.
Added 25 mins ago
Software Sales Associate Director - Procurement Software/Tech
Accenture LLP Company
NY
As Associate Director, Software Sales you own end-to-end revenue accountability for an assigned product cluster and geography. You will lead complex enterprise sales cycles from origination…
Added 25 mins ago
Oracle Supply Chain Management Solution Architect, Senior Manager
Accenture LLP Company
NY
A client-focused, Oracle Supply Chain Solution Architect who combines Oracle product knowledge with consulting, communication, and leadership skills. You translate requirements into Oracle…
Added 25 mins ago
JH
Client Support Associate
Jackson Hewitt - FXS
Kalamazoo, MI
- $15 to $17 USD / hour
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 26 mins ago
K
Part Time Store Cleaning & Operations Associate (Early Morning)
Kohl's
United States
- Part-time
Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH &…
Added 26 mins ago
Seasonal Store Cleaning & Operations Associate
Kohl's
United States
Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH &…
Added 29 mins ago
OTC/FX Associate Specialist, Integrated Portfolio Services
The Northern Trust Company
Remote, United States
The OTC and FX Associate Specialist is responsible for the drive, implementation and execution of our project initiatives. They will translate strategy into actionable plans, drive…
Added 29 mins ago
Associate Relationship Advisor
The Northern Trust Company
Chicago, IL
The Associate Relationship Advisor role is a transitional role from Account Manager, WM Advisory to Relationship Advisor and encompasses responsibilities for both. Under general supervision…
Added 34 mins ago
UU
Senior HR Partner, USC Athletics
USC University of Southern California
Los Angeles, CA
- $120,000 to $130,000 USD / year
This position is part of University Human Resources' Client Services, reports to a Director, and is assigned to USC Athletics to provide dedicated HR partnership while collaborating with…
Added 39 mins ago
M
Retail Fragrances Sales Associate, Spotsylvania Town Center - Full Time
Macy's
Fredericksburg, VA
- Full-time
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance…
Added 39 mins ago
M
Retail Commission Sales Associate - Fine Jewelry, Capital City - Full Time
Macy's
Camp Hill, PA
- Full-time
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts…
Added 40 mins ago
M
Retail Cosmetics Sales Associate - Clinique, Baybrook - Full Time
Macy's
Friendswood, TX
- Full-time
…innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through…
Added 40 mins ago
M
Retail Fragrances Sales Associate - Tom Ford, Roseville Galleria - Full Time
Macy's
Roseville, CA
- Full-time
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance…
Added 40 mins ago
M
Retail Fragrances Sales Associate, Downey Stonewood Center - Full Time
Macy's
Downey, CA
- Full-time
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance…

IntegriChain

Associate Manager, Trade Operations

Remote, United States

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Job details

Experience: 8+ years of experience in financial analysis, and/or customer payments
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyte Platform to orchestrate their commercial and government payer contracting, patient services, and distribution channels. ICyte is the first and only platform that unites the financial, operational, and commercial data sets required to support therapy access in the era of specialty and precision medicine. With ICyte, Life Sciences innovators can digitalize their market access operations, freeing up resources to focus on more data-driven decision support. With ICyte, Life Sciences innovators are digitalizing labor-intensive processes – freeing up their best talent to identify and resolve coverage and availability hurdles and to manage pricing and forecasting complexity. We are headquartered in Philadelphia, PA (USA), with offices in: Ambler, PA (USA); Raleigh, NC (USA); Pune, India; and Medellín, Colombia. For more information, visit www.integrichain.com, or follow us on Twitter @IntegriChain and LinkedIn.

Job Description

Mission

The Associate Manager will be responsible for leading the chargeback processing team in USA/India, performing analysis, customer expectation management, and supporting our internal/external customers. The Associate Manager will be a part of the Managed Services team working with the internal team, managers, and internal resources, and will serve as the main driver of the communication between the client and IntegriChain. This person will also resolve clients' issues and communicate information accurately to the teams, engage with clients, and will be assigned to multiple clients simultaneously, which could be in various regions of the country.

Responsibilities

Manage the Process of chargebacks, validation, and reconciliation of chargebacks as it pertains to pricing, membership eligibility, effective dates, GPO, enrollment forms, onboarding of new customers
PHS/340B entities, COT for all Wholesale/Distributor customers.
Reviewing and evaluating all chargeback errors, as well as determining appropriate action for resolution. Identifying significant issues to review with management and escalating issues and outstanding disputes to management if needed.
Addressing chargeback errors by in-depth data analysis and then collaborating with multiple internal departments to obtain information and feedback necessary for resolution. Working directly with customers to obtain information necessary for error resolution.
Communicating with Finance Shared Service regarding open deductions and status.
Maintaining an effective customer focus; communicating with and providing supporting documentation for error resolution, efficiencies to reduce future errors, and collection of disputed balances.
Reporting on chargeback statuses as needed, as well as internal reconciliation reporting and documentation of actions.
Preparing Admin fee, and rebate packages
Preparing for and participating in internal account meetings, internal status calls, and external customer meetings.
Successfully led a team of indirect/direct reports while juggling multiple priorities.

Qualifications

Requirements

8+ years of experience in financial analysis, and/or customer payments
Demonstrated ability to collaborate and communicate at all levels to get critical work done
Thorough knowledge of Chargebacks, contract pricing, Rebate/Fees, membership management, LOP/LOC, and direct contracts
Proficient with Microsoft Windows and Microsoft Applications including Excel
Excellent verbal and written communication skills
Strong analytical, problem-solving, organizational, and administrative skills
Ability to work independently, as well as as a team member in a dynamic, fast-paced, and deadline-oriented environment
Willingness to work with all levels of the organization
Excellent problem-solving and troubleshooting skills to perform root cause analysis
competing priorities. Must show ownership of projects and take initiative to resolve issues
A self-starter mentality, passionate about ensuring a positive customer experience

Additional Information What does IntegriChain have to offer?

Mission driven: Work with the purpose of helping to improve patients' lives!
Excellent and affordable medical benefits + non-medical perks including Flexible Paid Time Off, 401(k) Plan with a Company Match to prepare for your future, Parental Leave, Student Loan Reimbursement and much more!
Robust Learning & Development opportunities including over 700+ development courses free to all employees.

IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation. Our policy on visa sponsorship for US based positions: Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by IntegriChain.

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More about this job

Skills

Work as a team
Communication skills
Circulate information
Onboarding
Data analysis
Documentation
Reporting
Financial analysis
Microsoft Windows
Microsoft Excel
Problem solving
Work independently
Troubleshooting
Root cause analysis
Customer experience

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