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Integrated Production Systems, Inc

IT Administrator

ARLINGTON, TX, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Why join the IPS Team? IPS Custom Automation is a leading provider of advanced manufacturing solutions for the defense and energetics industries. We specialize in the design, engineering, and integration of turnkey production lines for energetics materials and munitions. Our solutions serve government agencies, military contractors, and defense OEMs worldwide.

Who Our New Team Member Will Be:

We are seeking an IT Administrator (Tier 1) with 3–7 years of hands-on experience who can provide first-line support and day-to-day administration of IPS's workstations, user accounts, network closets and office technology across both IPS sites, working alongside our managed service provider (MSP) and supporting IPS's CMMC Level 2 / NIST SP 800-171 compliance program. The IT Administrator is the first point of contact for IPS employees, owns ticket resolution and escalation, and tracks that the MSP delivers its documentation and monitoring obligations.

What Our IT Administrator – Tier 1 will do:

Essential Job Functions/Duties

Provides Tier 1 help desk support: receives, triages, resolves and escalates user tickets for workstations, laptops, printers/MFPs, mobile devices, Microsoft 365 (GCC High) and line-of-business applications within defined response times
Administers user accounts, groups and permissions in Active Directory / Entra ID per IPS access-control procedures; performs employee onboarding and offboarding, including account, MFA and device provisioning and removal
Images, deploys, patches and maintains Windows workstations and laptops; keeps the hardware/software asset inventory and configuration baseline current
Monitors endpoint protection, patch compliance and backup status; responds to alerts and coordinates escalations with the MSP
Maintains network closets, printers/MFPs, UPS and power equipment at both IPS sites; performs physical installs, moves, adds and changes, and basic cabling and labeling
Tracks the MSP's documentation of procedures, records and configuration changes, and verifies it is current and complete
Enforces acceptable-use, CUI handling and media-sanitization procedures at the desk level; delivers security awareness reminders and reports security incidents to the Director of IT Cyber Security
Supports the facility consolidation/relocation project: equipment inventory and labeling, packing and unpacking, reconnection and testing of user equipment
Supports audits and assessments by producing requested system information and evidence under the direction of the Director of IT Cyber Security
Performs other job duties as assigned and deemed appropriate by management
Travels between IPS sites as required
Has the ability to obtain and maintain a USG security clearance

Minimum Qualifications

IT Administrator – Tier 1:

Associate degree in Information Technology, Computer Science or a related discipline with at least 3 years of hands-on IT support and systems administration experience OR
High school diploma or equivalent with at least 7 years of progressive IT support and systems administration experience
Technical Skills:
Proficiency in MS Office products (Word, Outlook, Teams, Excel) and basic Microsoft 365 administration
Hands-on administration of Windows 10/11 workstations and Windows Server fundamentals; Active Directory and Entra ID user and group management
Working knowledge of TCP/IP networking, DHCP/DNS, VLANs, Wi-Fi and firewall concepts sufficient to troubleshoot connectivity and work effectively with an MSP
Experience with endpoint protection, patch management and backup tools; ticketing systems and structured incident handling and escalation
Ability to maintain accurate asset inventories, documentation and evidence; familiarity with NIST SP 800-171 / CMMC concepts
Ability to rack, cable, label and physically maintain network, printer and power equipment
Cultural Fit:
Technical ownership, sound judgment, and a customer-service mindset toward IPS employees
Ability to effectively communicate technical concepts to both technical and non-technical audiences, both verbally and in written format
Ability to work effectively in cross-functional teams and with outside vendors
High attention to detail
Ability to solve problems and identify solutions
Curiosity and Lifelong Learning: A desire to continually learn and explore new approaches and technologies
Desire for Continuous Improvement: Actively seek opportunities for process improvement, driving change in the organization

Preferred Qualifications

CompTIA A+, Network+ or Security+, or Microsoft MD-102 / AZ-104 certification
Experience in a defense contractor or other regulated environment handling CUI / ITAR material; familiarity with Microsoft 365 GCC High
Experience working with a managed service provider, including ticket escalation, vendor follow-up and verification of vendor deliverables

Physical Demands and Work Environment:

Environment is neutral with low to moderate noise exposure, is semi-seated position requiring the extended use of a computer and computer equipment
The employee is frequently required to stand, walk, reach, lift with arms and hands (50 lbs or less when handling network, printer and UPS equipment), climb or balance, stoop, kneel, crouch or crawl.

Our team gains more than just compensation with IPS:

401K with company match
Medical/Dental/Vision Insurance
PTO
Life and Accidental Death Insurance
Development and Career Growth Opportunities

Please contact:

Human Resources at hr@ipstx.com

Interview Plan: Initial Teams meeting with HR or Hiring Manager (shared screen with no AI assistance required) followed by small in person panel interview. Other interviews may be required as needed.

Equal Employment Opportunity IPS and all SONIN, LLC affiliates are committed to fostering an inclusive workplace where diverse perspectives and experiences are valued. We are proud to consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, family status, marital status, sexual orientation, national origin, disability, age, veteran status, or any other status protected by applicable law. We believe that diverse experiences, perspectives, and backgrounds contribute to innovation and help us solve real-world problems. Reasonable Accommodation IPS is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the employment application process. Applicants who require an accommodation may contact the Human Resources Team at hr@ipstx.com.

At IPS, we specialize in designing and delivering custom automation systems tailored to meet your exact manufacturing needs. With a reputation built on precision, innovation, and reliability, our automation solutions drive efficiency, consistency, and safety in complex industrial environments.

Founded in 1989, IPS Custom Automation has built a strong reputation for quality, precision, and customer service. From the beginning, we have remained committed to being more than just a supplier - we work as an integral part of our customers’ team, delivering innovative automation solutions that improve efficiency, reduce costs, and enhance product quality. Many of the customers we served in our early years are still with us today, a testament to our reliability and commitment to long-term partnerships.

IPS operates a 26,000-square-foot facility in Arlington, Texas, and an additional 35,000-square-foot facility in neighboring Grand Prairie, Texas, midway between Dallas and Fort Worth. Our fully air-conditioned office, manufacturing, and assembly space provides the ideal environment for designing, testing, and producing high-performance automation systems.

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