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Integrated Power Services

Lead Field Service Technician

Burlington, NC, United States

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Job details

Experience: Requires 3+ years of driving experience along with a valid driver’s license and acceptable driving record
Posting language: English
Posted: Nov 9, 2026

Original job description

Why IPS?

If you're searching for a place where you can grow, continue learning, and make a meaningful impact while still having time for the people and moments that matter most, welcome to Integrated Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel supported, challenged, and fulfilled both professionally and personally. Here, you'll find opportunities to develop your career, work alongside exceptional teammates, and be part of a culture that recognizes that your life is worth just as much as your work - if not more. Because when people thrive, businesses thrive. If that sounds like the kind of place you've been looking for, we invite you to join us!

Benefits:

· Paid Time Off (PTO) · 401k Employer Match · Bonus Incentives · Extensive Training & Career Development Programs · Tuition Reimbursement Program · Medical, Dental and Vision plans · Employee Assistance Program (EAP) · And more!

Responsibilities & Expectations:

As a Lead Field Service Technician at our Southland Electrical Supply an IPS Company, you will perform testing and maintenance on low, medium and high voltage power distribution equipment for our commercial and industrial clients, as well as assist with leading teams in the field. We perform testing under NETA standards to ensure reliability, safety and efficiency.

Testing and Calibrations:
Instrument Transformer
Power Transformer testing – Doble, Insulation Resistance, Transformer Turns Ratio (TTR)
Cable testing including Power Factor, Tan Delta, VLF, Hipot
Circuit breaker & Switchgear testing of low, medium & high voltage
Primary & Secondary Injection Testing
Protective Relay testing including electro-mechanical and solid state
Continuity, Ground Fault
Power Quality
Troubleshooting, inspecting, start-ups and collect data on: switchgear, circuit breakers, cables, transformers, protective relays, VFDs, ATS
Service & Repair: Inspections, diagnosis of issues, replace parts, make recommendations, recommissioning
Lead and mentor technicians on best practices, safety, and technical procedures
Safety: adhere to all safety protocols including LOTO
Teamwork: contributes to a strong team environment through assisting teammates in accomplishing mutual goals
Customer Service: communicate all information to customers in a way they understand the issues & resolutions
Documentation: complete reports on the work you have completed

Qualifications and Competencies:

Associate degree from an accredited 2-year technical college in Electrical Power, or similar experience/training from the military (Army Prime Power, Air Force Electrical Power Production, or NAVY Seabee) preferred
Must have 5 or more years of relevant testing experience
RTS or Protest relay testing, oil testing, infrared scanning, automatic transfer switching, performing start-up on switchgear up through 500kV class, VFD (variable frequency drives)
NETA Certification (III or IV) highly preferred or equivalent skills/experience to become NETA Certified
Prefer OSHA 30 hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED training
Power DB experience a plus
Requires 3+ years of driving experience along with a valid driver’s license and acceptable driving record
Good communication and customer service skills
Ability to read and interpret schematics, operating manuals and safety guidelines
Ability to work flexible hours, overtime and weekends as required, willingness to be on call

You’ll thrive at IPS if you…

Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:

At IPS, we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 40,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

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