Jobs in the United States

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Biomedical Equipment Technician 1
GE Medical Systems Information Technologies, Inc.
Remote, United States
…location and occasionally remote sites. To provide onsite customer support, candidate needs to reside in the Shreveport, LA…
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Donor Relations and Communication Specialist
HealthPartners
Saint Paul, MN
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Program Manager (Offutt AFB)
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…Center, and the Department of Energy (DOE), among others. Our support across our client base is expanding rapidly and encompasses important services, such as data analytics and…
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Regional Career, Vocational, and Employability Services, Northeast Region
MassCareers
MA
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CTE Coordinator II
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Boerne, TX
- From $71,610 USD / year
The CTE Coordinator II will collaborate with teachers and campus and district leadership to support the effective implementation and continuous improvement of Career and Technical Education…
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Girls Volleyball Coach
Suffolk Public Schools
Suffolk, VA
…time, the coach must instruct and demonstrate behaviors that lead to socially acceptable character development, self discipline, self confidence, and pride of accomplishment in the student…
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Boys Volleyball Coach
Suffolk Public Schools
Suffolk, VA
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Project Manager
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Deli Night Lead
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Demonstrate initiative to cross train in all departments to support bench strength in department leadership
Added 3 mins ago
Program Manager, Transmission Business Development (hybrid schedule)
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…implementation of business unit objectives that are aligned with and support the strategic and tactical goals of Eversource. This position helps to develop and execute the non-traditional…
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Integrated Power Services

Customer Service Representative

Pompano, FL, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Why IPS?

If you're searching for a place where you can grow, continue learning, and make a meaningful impact while still having time for the people and moments that matter most, welcome to Integrated Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel supported, challenged, and fulfilled both professionally and personally. Here, you'll find opportunities to develop your career, work alongside exceptional teammates, and be part of a culture that recognizes that your life is worth just as much as your work - if not more. Because when people thrive, businesses thrive. If that sounds like the kind of place you've been looking for, we invite you to join us!

Benefits:

· Paid Time Off (PTO) · 401k Employer Match · Bonus Incentives · Extensive Training & Career Development Programs · Tuition Reimbursement Program · Medical, Dental and Vision plans · Employee Assistance Program (EAP) · And more!

Responsibilities & Expectations:

Support service operations with billing, invoicing, data entry, incoming service calls, and tracking parts.

Service Orders: Track, review, invoice, and bill service orders as needed
Service calls: take incoming service calls from customers, then process, record, and coordinate service call appointments with technicians and customers, and follow up on customers' inquiries
Parts: assist with evaluating all parts required on service orders, track and reconcile parts orders
Data entry: enter write-ups and time sheets from technicians, and document all correspondence in CRM

Qualifications and Competencies:

High school diploma or equivalent required
Related experience in an industrial environment preferred
Intermediate to advanced experience working with Microsoft Office
Good verbal and written communication skills
Able to work in a fast-paced, service-oriented environment
Requires excellent interpersonal and customer service skills
Experience with time entry and billing maintenance service orders
Ability to work independently and as part of a team

You’ll thrive at IPS if you…

Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:

At IPS, we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 40,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

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Skills

Customer service
IPS
Microsoft Office
Communication skills
Work independently
Teamwork
Customer experience

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