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EP
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Lead Customer Service Representative
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Integer

Production Supervisor

United States

Apply on integer.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Experience: 3-5 Years in a manufacturing environment, proven experience in Lean Manufacturing concepts
Posting language: English
Posted: Nov 10, 2026

Original job description

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. At Integer, our values are embedded in everything we do.

Customer We focus on our customers’ success Innovation We create better solutions Collaboration We create success together Inclusion We always interact with others respectfully Candor We are open and honest with one another Integrity We do the right things and do things right

Job Title: Production Supervisor - 2nd or 3rd Shift

2nd shift - 3:30pm to 12:00am
3rd shift - 11:30pm to 7:00am

Who we are:

Integer is a global organization providing innovative, high-quality technologies and manufacturing to Medical Device OEM’s to enhance the lives of patients worldwide. Our two major business lines are as a Medical Device Outsourcer (including the businesses of Cardiac & Vascular, Cardiac Rhythm Management & Neuromodulation, and Power Solutions) and a provider of high-end, niche batteries (the business of Electrochem) for specialized applications in the energy, military, and environmental markets. We are guided by our six values, including Customer, Innovation, Collaboration, Inclusion, Candor, and Integrity. Working at Integer means you are part of a team passionately pursuing excellence in all that we do and always reaching for the next great achievement.

What you will do in this role:

Adheres to Integer’s Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.
The Production Supervisor has daily responsibility for providing direct supervision to manufacturing associates, in one or more value streams or departments, to achieve Safety, Quality, Cost, Delivery and People performance goals. Through strong cross-functional leadership competencies and adherence to Integer Values, you coordinate the alignment of resources and equipment in the most efficient and effective manner to achieve production goals.

Be a leader in manufacturing excellence:

At Integer, the foundation of our Manufacturing Excellence culture is based on the Integer Production System (“IPS”) and the five focus areas it embraces:

Enterprise alignment through tactical execution of operating plans and regular updates to Value Stream maps.
Leadership of Sustained Change by ensuring production monitoring & improvement activities and execution of Leader Standard Work.
Standardization through workplace organization & visual controls (5S), Manufacturing Standard Work, and adherence to robust training & certification programs.
Associate Engagement promoted through the adoption of standardized problem-solving methodologies, behavior-based safety programs, and improvement idea suggestion systems.
Systems & Process Optimization through adoption of principles of built in quality, optimized scheduling & material system designs, work cell design, and total productive maintenance

Build & develop teams:

Set daily/weekly/monthly objectives and communicate them to associates.
Promote an environment of diversity, open communication and trust.
Mentor associates and lead the development and growth in their skills to meet future needs.
We all own Quality. Imbed a culture of quality across the team be a standard bearer for Quality in everything we do at Integer, by assuring adherence to our QMS, facilitating corrective and preventive actions, contributing to the successful attainment of our quality KPI’s and journey to 5 Sigma.

What a typical day looks like:

Manage by Gemba walks, observations and asking questions. Have a curious mind with a passion for improving processes. Be an active listener, seeking opportunities to engage with your team members throughout the site and across all functions.
Execute production plans in conjunction with planning, customer service teams and others, to ensure compliance with customer requirements by applying lean manufacturing principles with emphasis on variation reduction and elimination of waste.
Audit processes and product; including but not limited to 5S, Safety, Quality, Production, to ensure associates adhere to Integers policies and procedures.
Communicate between shifts and other departments to implement best practices, resolve problems, and sustain consistent performance to objectives.
Performs other duties as required.

How you will be measured:

Safety - Supports environmental, health, safety & security as the number one priority to ensure our associates are kept safe and are engaged and passionate in the pursuit of our vision and goals.
Quality - Ensures products are produced with the highest level of quality, safety and integrity through adherence of our QMS and attainment of our Quality Metric KPI’s.
Cost - Drives for world class utilization and efficiency of resources and equipment through identification of areas for lean and other continuous improvement initiatives and strives for the delivery of results.
Delivery - Coordinates production area to achieve schedule in support of delivery of products on time.
People - Promotes engagement. Ensures associate relations issues are handled in a timely manner.

What sets you apart:

Minimum Education:

Bachelor’s Degree in Engineering or Business-related discipline or a combination of education (High School diploma, Associates Degree) and 5 years of experience in leading people and teams

Minimum Experience:

3-5 Years in a manufacturing environment, proven experience in Lean Manufacturing concepts

Specialized Knowledge and Skills:

Understands what it means to lead, know how to take leadership actions, create and share a coordinated vision, and align the organization on what needs to be done.
Leadership and a clear preference for working in a team environment and establishing an expectation that team comes before self.
Execute plans by prioritizing daily activities and working on the critical few instead of the trivial many.
Strong communication & interpersonal skills, bias for action, decision making & problem-solving skills.

Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success. Our compensation program includes base salary and a cash-based incentive program supporting our pay-for-performance philosophy. We provide a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits. Parental leave is available after one year. Optional employee-paid programs include supplemental life insurance, critical illness, hospital indemnity and accident insurance. Employees are immediately eligible to participate in the 401(k) plan with company matching contributions. We provide 80 hours (10 days) of company designated holidays per year plus an annual allotment of paid time off.

U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.

Apply on integer.wd1.myworkdayjobs.com About employer

More about this job

Skills

Quality assurance procedures
Leadership
IPS
Problem solving
Scheduling
Customer service
Regulatory compliance
Lean manufacturing
Process improvement
Work as a team
Prioritization
Communication skills
Interpersonal skills
Decision making

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Work requirements

Jobs in the United States