Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Claim Specialist - Property Field Inspection
State Farm
Medford, OR · Grants Pass, OR
May be required to complete Rope and Harness Safety Training
Added just now
Store Manager
CVS Health
Mauldin, SC
…development, contributing to career progression, involving hiring, training, performance management, and where required, termination of…
Added just now
CH
Pharmacy Manager
CVS Health
Winchester, KY
- $65 to $85 USD / hour
…performance opportunities. Pharmacy Managers support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success. The Pharmacy Manager…
Added just now
CH
Pharmacy Manager, Store 06495
CVS Health
Auburn, IN
- $65 to $85 USD / hour
…performance opportunities. Pharmacy Managers support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success. The Pharmacy Manager…
Added just now
CH
Pharmacy Manager, Store 06467
CVS Health
Nappanee, IN
- $65 to $85 USD / hour
…performance opportunities. Pharmacy Managers support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success. The Pharmacy Manager…
Added just now
Manager - Clinical Health Services - OhioRISE
CVS Health
Work at Home, OH · Work At Home, KY · Work At Home, LA · Work At Home, WV
Must reside in OH, WV, KY or LA
Added just now
CH
Pharmacy Intern - Grad
CVS Health
Chaska, MN
- $30 to $42 USD / hour
Must possess, or be in the process of obtaining, valid intern an
Added just now
Quality Control Lead
NewGen Technologies
Chantilly, VA
…customers. This role partners closely with service owners, project management, operations, and engineering teams to ensure ITSM process compliance, SLA performance, audit readiness, and…
Added just now
HG
Assistant General Manager
Hilton Garden Inn Chicago North Shore/Evanston
Evanston, IL
- $60,000 to $70,000 USD / year
· Assist with hiring, training, and development of team members.
Added just now
South Assistant Teacher
EMBE
Sioux Falls, SD
…assisting the Lead Teacher of the classroom with classroom management, activities, arts and crafts, curriculum, meals, skill development, play time, and more! The Assistant Teacher is a…
Added just now
Associate Director/RN, Health Services
Skidmore
Saratoga Springs, NY
…certification. Oversees the College’s OSHA Bloodborne Pathogens program, including creating and maintaining electronic training program (LearnMore) for departments across…
Added just now
Service Technician - CDJR
Bob Moore Auto Group, LLC
Oklahoma City, OK
The primary responsibility of this position is to perform repair and service on customer and dealership vehicles within management’s guidelines for productivity, safety and efficiency.
Added just now
Store Assistant (Bonused)
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added just now
Technical Copywriter
Cardone Ventures
Scottsdale, AZ
Working knowledge of Aloware or equivalent SMS/calling platform: sequences, compliance settings, contact management, and reporting.
Added just now
A
Material Handler, 2nd shift (Mon - Thurs 3:00 p.m. to 1:30 a.m.)
Astronics
Redmond, WA
- $20.12 to $27.22 USD / hour
Periodically rotate in RECEIVING for cross training
Added just now
Retail Store Manager
United States
Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
Added just now
Retail Store Manager
United States
Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
Added just now
Store Assistant (Bonused)
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added just now
Assistant Manager
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added just now
Store Assistant Manager
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added just now
Store Assistant (Bonused)
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added just now
AH
Manager - Risk Adjustment - Orange County
Astrana Health, Inc.
CA, CA
- $100,000 to $120,000 USD / year
The Manager, Risk Adjustment Programs is responsible for leading and overseeing risk adjustment operations and program execution within assigned markets, provider groups, or regions. This…
Added just now
Manager in Training
CK Circle K Stores Inc.
United States
Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
Added just now
Store Assistant Manager
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added just now
Store Assistant Manager
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.

Intealth

Manager, Customer Service

Philadelphia, PA, United States

From $108,000 USD / year

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Pay: From $108,000 USD / year
Posting language: English

Original job description

Intealth is a mission-driven, innovative nonprofit committed to advancing quality in healthcare education worldwide to improve healthcare for all. We enhance the education of health professionals, verify their professional qualifications, and inform health workforce policies around the world. We offer a supportive culture where every individual’s contribution matters.

What You Can Expect:

Professional Growth: Career development, mentorship, and opportunities to advance.
Work-Life Balance: Hybrid positions and comprehensive wellness benefits.
Meaningful Work: Support the advancement of quality health care globally.

Why Intealth? Named a Top Workplace by the Philadelphia Business Journal, Intealth provides an environment of collaboration, respect, and empowerment. We invest in you so you can grow, thrive, and contribute to work that changes lives.

SOME OF OUR PERKS & BENEFITS!

Salary starting at $108,000 Annual
Robust Medical, Dental & Vision from top providers
403(b) Retirement Plan
Wellness Program & Employee Assistance Program
This is a full-time, hybrid position.

Intealth is seeking a Manager, Customer Service to lead and empower customer service teams supporting applicants, organizations, and other stakeholders across multiple service lines. Overseeing Customer Experience Supervisors and their teams, you will ensure timely, accurate, and consistent support across high-volume phone and email operations. In this role, you will guide daily operations, strengthen team performance, and enhance the customer experience through coaching, data analysis, and collaboration. This is an opportunity to shape service delivery, support employee growth, and equip teams to meet evolving customer needs.

Qualifications:

At least 10 years of progressive experience in customer service, customer experience, or contact center operations.
At least 5 years of leadership experience managing supervisors, team leaders, or equivalent operational leadership roles.
Experience leading multichannel customer service operations, including phone and email support.
Experience managing service levels, operational metrics, staffing resources, and employee performance.
Experience collaborating with training, quality control, escalation management, and operational improvement teams.
Familiarity with Customer Relationship Management (CRM) strategies and expertise in customer service technologies, including telephone and email platforms.
Strong coaching, performance management, communication, collaboration, and problem-solving skills.
Ability to interpret operational data and customer feedback, prioritize resources, and translate strategic direction into operational plans.

Education:

Bachelor’s degree in Business Administration or a related field, or an equivalent combination of education and relevant professional experience. Required

Preferred Qualifications:

Relevant professional certifications or advanced education.

Job Duties & Responsibilities:

Lead, coach, and develop Customer Experience Supervisors, establishing clear performance expectations and accountability across their teams.
Oversee Applicant Information Services operations, ensuring timely, accurate responses and effective ongoing communication with applicants and clients.
Monitor service levels, responsiveness, productivity, quality, and staffing, directing action to address performance gaps and service risks.
Use Calabrio tools to align resource allocation with service level agreements, customer demand, and organizational standards.
Conduct performance evaluations, development planning, and employee engagement activities; support recognition, retention, and career growth.
Ensure supervisors consistently manage attendance, productivity, quality, coaching, and employee performance.
Partner with Customer Service Management, Training, Quality Control, Escalation Management, and Customer Service Optimization to achieve service goals.
Review quality findings, customer feedback, and service trends; help develop satisfaction measurement tools and implement improvement actions.
Ensure escalated customer issues are appropriately routed and addressed with relevant stakeholders.
Partner with the AVP, Customer Experience on call center strategy, technology decisions, operating models, and service delivery structure.
Translate strategy into operational plans and coordinate implementation of new tools, processes, and customer interaction channels.
Collaborate with Information Services to resolve telephone and communication platform issues.
Communicate ECFMG policy updates and ensure consistent execution of procedures and service standards.
Stay informed of industry trends and emerging technologies, represent ECFMG at professional meetings as needed, and perform other assigned duties.

Join us in shaping the future of global medical education at Intealth. Apply today to make a difference!

Apply on workforcenow.adp.com About employer

Report this job

Work requirements

Jobs in the United States