Jobs in the United States

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Senior MEP Project Manager - Mission Critical (Traveling)
Ryan Companies US Inc
United States
We are seeking a highly technical and collaborative Senior Project Manager (MEP Specialist) to lead the mechanical, electrical, plumbing, and fire protection scopes of work for our…
Added 1 min ago
CO
Senior CIP Manager
City of Rowlett
Rowlett, TX
- $53.27 to $79.91 USD / hour
Under the general supervision of the Assistant Director of Public Works – Engineering, the Senior Capital Improvement Program (CIP) Project Manager leads and oversees multiple or concurrent…
Added 2 mins ago
O
Software Development Manager
Oracle
Frankfort, KY
- $112,800 to $264,100 USD / year
We are looking for a hands-on engineering manager to lead the Authorization team within IAM. This team is responsible for designing, building, and operating critical authorization services…
Added 2 mins ago
Frontend Engineer
GN Hearing
Frankfort, KY
· You will join the Growth Engineering organization, reporting to the Senior Engineering Manager, Growth.
Added 6 mins ago
M
Cx Agent/Engineer (Full-Time)
MBP
New Haven, CT
- Full-time
Engage in training and professional development, participate in marketing activities, involvement with professional associations, and active participation in company initiatives. Project…
Added 9 mins ago
People Science Consultant
Crusoe
San Francisco, CA
…running data centers internationally. What drives retention for a software engineer is very different from what drives it for a data center technician, and you'll help each part of the…
Added 9 mins ago
People Science Consultant
Crusoe
Denver, CO
…running data centers internationally. What drives retention for a software engineer is very different from what drives it for a data center technician, and you'll help each part of the…
Added 12 mins ago
Platform Engineer - Remote
SAMC SitusAMC Holdings Corp
Remote, United States
We are seeking a Senior Azure DevOps Administrator to own administration, governance, security, integrations, and continuous improvement of our Microsoft Azure DevOps environment. This role…
Added 15 mins ago
Interiors - Sr Project Manager
HOK
San Francisco, CA
Participates on and/or leads multiple project teams as Senior Project Manager.
Added 16 mins ago
Project Manager
Pacific Gas And Electric Company
Chico, CA
This is a career or journey level project management position that requires mastery of the associate level project manager skills and duties and is responsible for all aspects of the…
Added 18 mins ago
A
Senior Project Manager
AHEAD
Remote, United States
- $150,000 to $170,000 USD / year
The Senior Project Manager is the leader and owner of a portfolio of AHEAD's complex, highest-risk, and highest-visibility Client engagements - directly accountable for planning, executing,…
Added 20 mins ago
Senior Developer – MuleSoft Data Integrations
Forgent
Remote, United States
? 6+ years of software development or integration engineering experience, including at least 4 years of hands-on MuleSoft development on Mule 4.
Added 25 mins ago
Staff Software Engineer
Bayer
Creve Coeur, MO
Staff Software Engineers are focused on building and coordinating technical direction across teams. As experts in both technical and domain areas, they work with the Senior Staff Software…
Added 25 mins ago
Summer 2027 R&D Intern
Dairy Farmers of America
Springfield, MO
The preferred candidate will be a Junior, Senior or enrolled in a Master's program with a degree focus in Food Science, Food Engineering, Chemical Engineering, Chemistry, Biochemistry or…
Added 28 mins ago
CO
Public Works and Utilities Director
City of Evans
Evans, CO
- $130,559 to $182,782 USD / year
…of the City’s Public Works & Utilities Department, including engineering, infrastructure maintenance and operation for the water, wastewater, storm drainage, street, serves as water…
Added 30 mins ago
H&
Senior Environmental Engineer 1
Haley & Aldrich, Inc.
Oakland, CA · Walnut Creek, CA
- $90,000 to $120,000 USD / year
…life. Join us to accelerate this vision and your professional…
Added 35 mins ago
PD
Senior Software Engineer, Backend
Planet Depos LLC
Remote, United States
- $150,000 to $185,000 USD / year
…file workflows with a platform built in-house, and we need a senior backend engineer to help build it. You will work closely with an architect and a front-end lead, building systems that…
Added 35 mins ago
Software Safety Engineer
Modern Technology Solutions Inc
Huntsville, AL · Huntsville
The Software System Safety Engineer will serve as a key technical authority within the engineering team, responsible for establishing, standardizing, and guiding the software safety…
Added 37 mins ago
IT Application Solution Architect - Captive Finance
American Honda Motor Co., Inc.
Torrance, CA
This IT Solution Architect – CASS Applications, provides senior technical leadership for the design, development, integration, enhancement, and operational support of assigned CASS…
Added 38 mins ago
Senior Manager, Facilities Design Civil Engineering
Blue Origin Personnel, LLC
Space Coast, FL
As Blue's Senior Manager of Facilities Design Civil Engineering, you will build and lead the team that designs the ground our Florida operations are built on. Your team of site civil…
Added 40 mins ago
Senior Technical Program Manager
Panthalassa
Portland, OR
…quantities, and we are now designing our first production line. As a Senior Technical Program Manager at Panthalassa, you will help coordinate the development and deployment of our…
Added 41 mins ago
Senior Grants Manager & Policy Specialist
WESTWOOD PROFESSIONAL SERVICES INC
New Orleans, LA
…providing high-level professional services to our clients. The Senior Grants Manager & Policy Specialist plays a critical role in supporting the development, management, and compliance of…
Added 41 mins ago
Principal RF Engineer
CACI International
Springfield, VA
Serves as the senior technical consultant on this Task Order.
Added 41 mins ago
Project Manager IV
General Atomics
Charlottesville, VA
We are seeking a Project Manager that is an experienced leader with a mix of external customer management experience, and internal technical experience to help manage and grow a pipeline of…
Added 41 mins ago
Associate Engineer- Absolute Aviation
HEICO
Cheney, WA
Under the close supervision and guidance of the Engineering Manager or an assigned senior engineer, assist with creating component repair documentation suitable for FAA and/or airline…

Instem

Support Analyst

Conshohocken, PA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Support Analyst Location: Hybrid/Remote: The successful candidate can work on a Hybrid/Remote basis, reporting into one of our offices located in Pennsylvania or North Carolina. Status: Permanent Package: Competitive Salary, Remote/Home Working (with one-off allowance), Flexible Working, (2 Days in the office for our Hybrid workers) Development & Opportunity (Personal & Technical), Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Long Term & Short-Term Disability Insurance, Generous 401K (matching) Plan, Flexible Spending Account, Health Savings Account, 15 Days' Vacation + Plus Public Holidays + Buy and Sell Scheme.

d-wise, an Instem company, designs, deploys, and supports validated cloud infrastructure for life-sciences and clinical trial organizations. Our flagship product, Accel, is a turn-key, validated Statistical Computing Environment (SCE) built on AWS and pre-loaded with SAS, R, Python, and Posit tools - giving biostatisticians and clinical programmers a secure, compliant, and high-performance environment for clinical data analysis and regulatory submission.

Our Culture & Work Environment.

You’ll be part of a friendly, solutions-focused environment within a global business of over 400 people. Here, you’ll experience a high-performance culture balanced with genuine flexibility - we trust you to take ownership, deliver meaningful results, and work in a way that suits you.

You’ll be encouraged to grow, share your ideas, and make a real impact. We’re passionate about creating a place where you can develop your skills, contribute confidently, and succeed in your career. Working Pattern: As this role works closely with customers and colleagues across North America, your working hours will be aligned to Mountain/Pacific Time Zones, ensuring you’re available during key customer and business hours. Why join us as a Support Analyst?

We're looking for an IT Support Analyst to join the team supporting our Accel platform. In this role, you'll provide day-to-day technical support and routine administration for client-facing statistical computing environments, working closely with senior systems engineers, cloud engineers, and platform administrators. This is a great opportunity to build hands-on, cross-disciplinary experience across Windows/Linux systems administration, AWS cloud infrastructure, and specialized life-sciences software (SAS and Posit) in a regulated, validated environment.

What You’ll Be Doing

•Respond to, triage, and resolve first- and second-line support tickets from d-wise SCE platform users (biostatisticians, statistical programmers, and IT liaisons) within defined SLAs. •Perform routine Windows Server and Linux administration tasks: user/group provisioning, patching, service and log monitoring, basic scripting, and troubleshooting. •Assist with basic AWS administration under the guidance of senior/cloud engineers. This includes monitoring EC2 instances, EBS storage, security groups, snapshots/backups, and basic usage/cost reporting. •Support installation, configuration, and day-to-day administration of SAS software (licensing, metadata, user access/entitlements, and platform health checks). •Support administration of Posit tools (e.g., Posit Workbench, Posit Connect, Package Manager) - user provisioning, session and resource monitoring, and R package/library management. •Perform proactive monitoring and routine maintenance of validated SCEs to maintain uptime, performance, and compliance. •Document troubleshooting steps, standard operating procedures (SOPs), and knowledge-base articles. •Escalate complex technical issues to Tier 2/3 engineering, DevOps, or platform teams as appropriate. •Support change-control and validation procedures in line with d-wise's quality and compliance requirements. •Participate in on-call or rotational support coverage as required. •Adherence to the Company’s Quality Management System to ensure that all work is managed Securely, Professionally and Diligently•Adherence to the Company’s

What We’re Looking For

•Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field - or equivalent experience. •Experience in IT support, systems administration, or a service/help desk role (internships welcomed). •Foundational knowledge of Windows Server and Linux administration (user/permissions management, services, basic shell/PowerShell scripting). •Basic familiarity with AWS core services (EC2, S3, IAM, security groups)- willingness to build deeper cloud skills on the job. •Exposure to, or strong interest in learning, SAS platform administration. •Exposure to, or strong interest in learning, Posit/RStudio ecosystem administration. •Strong troubleshooting instincts, clear written documentation, and solid verbal communication skills. •Comfortable working within a regulated, audit-driven environment; ability to follow defined change-control and validation processes. Please Note: As this role works closely with customers and colleagues across North America, your working hours will be aligned to Mountain/Pacific Time Zones, ensuring you’re available during key customer and business hours. Ready to Make a Difference?

Join a team that values your perspective and supports your growth, while helping shape the future of life sciences. Apply now - we’d love to hear from you, and our Talent team will be in touch.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Instem stores and processes data using an Applicant Tracking System (ATS). For more information regarding our privacy policy use the following link: https://www.instem.com/privacy/

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