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Manager, Enterprise & Integration Architect
Johnson & Johnson Services Inc. Legal Entity
New Brunswick, NJ · West Chester, PA · Palm Beach Gardens, FL · Warsaw, IN · Raritan, NJ
DePuy Synthes is recruiting for a Manager, Enterprise & Integration Architect, located in New Jersey.
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Senior Manager, Global Transportation Process & Transformation
Johnson & Johnson HCS Inc. Legal Entity
New Brunswick, NJ
Johnson & Johnson is currently seeking a Senior Manager, Global Transportation Process & Transformation to join our Global Transportation and Trade Operations team in New Jersey. This…
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Sales Strategy & Operations Analyst
The RealReal
Bellflower, CA
Manage cross-functional projects with our sales, partner management, operations, product, engineering, business operations and BD teams to improve the merchant experience and achieve targets
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Technical Product Manager
LMI
Fort Bragg, NC
LMI is seeking a Technical Product Manager to lead a secure cloud platform supporting Department of War mission partners. The platform combines an Amazon Web Services (AWS) GovCloud…
Added just now
TB
Sr. Manager – MarTech Data & Platforms Engineering
Truist Bank
Atlanta, GA · Raleigh, NC · Richmond, VA
- $133,000 to $188,000 USD / year
This role combines hands-on technical leadership with people management and strategic execution. The Senior Manager drives the modernization of customer data platforms, cloud data…
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Senior Cost Manager / Quantity Surveyor - Data Center Construction
Turner & Townsend
Ashburn, VA
Turner & Townsend are seeking an experienced Senior Cost Manager / Quantity Surveyor to act as the key day-to-day client interface, delivering value-added cost management services across a…
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Senior Cost Manager / Quantity Surveyor - Data Center Construction
Turner & Townsend
Reston, VA
Turner & Townsend are seeking an experienced Senior Cost Manager / Quantity Surveyor to act as the key day-to-day client interface, delivering value-added cost management services across a…
Added just now
Senior Cost Manager / Quantity Surveyor - Data Center Construction
Turner & Townsend
Arlington, VA
Turner & Townsend are seeking an experienced Senior Cost Manager / Quantity Surveyor to act as the key day-to-day client interface, delivering value-added cost management services across a…
Added just now
Senior Cost Manager / Quantity Surveyor - Data Center Construction
Turner & Townsend
Manassas, VA
Turner & Townsend are seeking an experienced Senior Cost Manager / Quantity Surveyor to act as the key day-to-day client interface, delivering value-added cost management services across a…
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Project Manager - Healthcare Equipment Planning, Hybrid, Pittsburgh PA
Highmark Health
Pittsburgh, PA
Serve as the primary liaison between CRES Project Management and clinical staff, clinical engineering, supply chain, Network IT, design teams, manufacturer representatives, facilities…
Added 1 min ago
CL
Growth Strategist, Strategic (Deployment Strategist) - NY
Clay Labs
New York, NY
- $190,000 to $210,000 USD / year
- Partner with Sales, Product, Engineering, and Marketing to represent the voice of your largest customers and influence roadmap and GTM strategy directly.
Added 1 min ago
Maintenance Manager - 2nd Shift
Aramark
Milford, MI
The 2nd Shift Maintenance Manager provides leadership and oversight for maintenance, facilities, and operational support services within a unionized manufacturing environment. This role is…
Added 1 min ago
Food Service Worker - NOVOZYMES NORTH AMERICA, INC
ARAMARK
FRANKLINTON, NC
The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of…
Added 2 mins ago
EC
Engineering Intern- Summer 2027
Eaton Corporation
Middlesex, NC
- $22.15 USD / hour
The Eaton Aerospace facility in Middlesex, NC is looking for an Engineering/Continuous Improvement Intern to join its team from May 2027 to August 2027. The person in this role needs to…
Added 2 mins ago
Principal Project Engineer - Oxford, NC
Saint-Gobain
OXFORD, NC
…organizing, follow up and cost control. This position reports to the Engineering…
Added 2 mins ago
EC
Quality Inspector (Avery Creek) - 2nd Shift
Eaton Corporation
Arden, NC
- $23 USD / hour
Support Quality Engineering to drive actions that continually improve CONC, Warranty PPM, Final Yield, Rolled Throughput Yield, and Supplier PPM.
Added 2 mins ago
Engineering Manager - Analytics, PLM and Tools
Caterpillar, Inc.
Clayton, NC
As the Engineering Manager for Analytics, Product Lifecycle Management (PLM), and Tools, you will lead a specialized team that delivers data, digital, and process solutions for the global…
Added 2 mins ago
Engineering Manager - Mini Excavator Integration & Performance
Caterpillar, Inc.
Clayton, NC
Caterpillar’s BCP division is hiring an Engineering Manager in Clayton, NC.
Added 2 mins ago
C
Software Engineer Data & AI II (Full Time) – United States
Cisco
Research Triangle Park, NC
- Full-time
This role may be eligible for remote work in the United States depending on business needs and hiring manager approval.
Added 2 mins ago
System Engineer SME
General Dynamics Information Technology
Fort Bragg, NC
…VMWare Cloud Foundation, VMWare Horizon, VMWare Site Recovery Manager, VMWare vSphere engineering in regards to supporting hybrid cloud and systems architecting to provide High Availability…
Added 2 mins ago
Associate Technician, Maintenance
Merck
Wilson, NC
…disassembling manufacturing/Filling/Packaging machines & plant engineering process…
Added 2 mins ago
Construction & Infrastructure Project Manager (West Region)
Working at Signature Aviation
Remote, United States
The Project Manager (PM) will be responsible for planning and overseeing less complex capital projects and/or assist a Regional PM, SR Manager, the VP or director in the management of more…
Added 2 mins ago
Project Manager Job Details | Black & Veatch Family of Companies
Black & Veatch
Cary, NC
…innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of…
Added 2 mins ago
Senior Construction Manager (LSNA-NC)
Jacobs
Cary, NC
…collaborative team providing our clients with award-winning planning, engineering, architectural design, construction management, and design-build project delivery. We’re looking for a…
Added 2 mins ago
M
Project Manager II
modis
Houston, TX
- $60 to $65 USD / hour
Modis is seeking a Project Manager II for a Contract with a client in Houston, TX. The ideal candidate will drive cross-functional projects from planning through execution, ensuring…

Instem

Support Analyst

Conshohocken, PA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Support Analyst Location: Hybrid/Remote: The successful candidate can work on a Hybrid/Remote basis, reporting into one of our offices located in Pennsylvania or North Carolina. Status: Permanent Package: Competitive Salary, Remote/Home Working (with one-off allowance), Flexible Working, (2 Days in the office for our Hybrid workers) Development & Opportunity (Personal & Technical), Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Long Term & Short-Term Disability Insurance, Generous 401K (matching) Plan, Flexible Spending Account, Health Savings Account, 15 Days' Vacation + Plus Public Holidays + Buy and Sell Scheme.

d-wise, an Instem company, designs, deploys, and supports validated cloud infrastructure for life-sciences and clinical trial organizations. Our flagship product, Accel, is a turn-key, validated Statistical Computing Environment (SCE) built on AWS and pre-loaded with SAS, R, Python, and Posit tools - giving biostatisticians and clinical programmers a secure, compliant, and high-performance environment for clinical data analysis and regulatory submission.

Our Culture & Work Environment.

You’ll be part of a friendly, solutions-focused environment within a global business of over 400 people. Here, you’ll experience a high-performance culture balanced with genuine flexibility - we trust you to take ownership, deliver meaningful results, and work in a way that suits you.

You’ll be encouraged to grow, share your ideas, and make a real impact. We’re passionate about creating a place where you can develop your skills, contribute confidently, and succeed in your career. Working Pattern: As this role works closely with customers and colleagues across North America, your working hours will be aligned to Mountain/Pacific Time Zones, ensuring you’re available during key customer and business hours. Why join us as a Support Analyst?

We're looking for an IT Support Analyst to join the team supporting our Accel platform. In this role, you'll provide day-to-day technical support and routine administration for client-facing statistical computing environments, working closely with senior systems engineers, cloud engineers, and platform administrators. This is a great opportunity to build hands-on, cross-disciplinary experience across Windows/Linux systems administration, AWS cloud infrastructure, and specialized life-sciences software (SAS and Posit) in a regulated, validated environment.

What You’ll Be Doing

•Respond to, triage, and resolve first- and second-line support tickets from d-wise SCE platform users (biostatisticians, statistical programmers, and IT liaisons) within defined SLAs. •Perform routine Windows Server and Linux administration tasks: user/group provisioning, patching, service and log monitoring, basic scripting, and troubleshooting. •Assist with basic AWS administration under the guidance of senior/cloud engineers. This includes monitoring EC2 instances, EBS storage, security groups, snapshots/backups, and basic usage/cost reporting. •Support installation, configuration, and day-to-day administration of SAS software (licensing, metadata, user access/entitlements, and platform health checks). •Support administration of Posit tools (e.g., Posit Workbench, Posit Connect, Package Manager) - user provisioning, session and resource monitoring, and R package/library management. •Perform proactive monitoring and routine maintenance of validated SCEs to maintain uptime, performance, and compliance. •Document troubleshooting steps, standard operating procedures (SOPs), and knowledge-base articles. •Escalate complex technical issues to Tier 2/3 engineering, DevOps, or platform teams as appropriate. •Support change-control and validation procedures in line with d-wise's quality and compliance requirements. •Participate in on-call or rotational support coverage as required. •Adherence to the Company’s Quality Management System to ensure that all work is managed Securely, Professionally and Diligently•Adherence to the Company’s

What We’re Looking For

•Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field - or equivalent experience. •Experience in IT support, systems administration, or a service/help desk role (internships welcomed). •Foundational knowledge of Windows Server and Linux administration (user/permissions management, services, basic shell/PowerShell scripting). •Basic familiarity with AWS core services (EC2, S3, IAM, security groups)- willingness to build deeper cloud skills on the job. •Exposure to, or strong interest in learning, SAS platform administration. •Exposure to, or strong interest in learning, Posit/RStudio ecosystem administration. •Strong troubleshooting instincts, clear written documentation, and solid verbal communication skills. •Comfortable working within a regulated, audit-driven environment; ability to follow defined change-control and validation processes. Please Note: As this role works closely with customers and colleagues across North America, your working hours will be aligned to Mountain/Pacific Time Zones, ensuring you’re available during key customer and business hours. Ready to Make a Difference?

Join a team that values your perspective and supports your growth, while helping shape the future of life sciences. Apply now - we’d love to hear from you, and our Talent team will be in touch.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Instem stores and processes data using an Applicant Tracking System (ATS). For more information regarding our privacy policy use the following link: https://www.instem.com/privacy/

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