Jobs in the United States

25+ jobs

Save this search

Added just now
A
Senior Manager– AI Governance & Controls Engineering
AbbVie
North Chicago, IL
- $124,500 to $236,500 USD / year
Additionally, the Senior Manager leads and develops a high-performing AI Controls Engineering team - including direct oversight of the Principal Quality Engineer, AI Controls Engineering…
Added just now
Customer Success Manager
Automata
Cambridge
We are looking for a Customer Success Manager whose mission is to lead and grow a team of Customer Success Managers delivering a best-in-class experience for our global life sciences…
Added just now
K
Senior Software Development Manager
Kforce
West Valley City, UT
- $165,000 to $185,000 USD / year
…teams and delivering impactful software solutions. As Software Engineering Manager, you will oversee software development and quality assurance functions, guiding teams responsible for…
Added 1 min ago
H
Business Planning & Strategy Partner - Corporate Affairs
HP
Spring, TX
- $105,050 to $161,800 USD / year
…full leadership team stays aligned. Work alongside the Program Manager, AI & Business Operations to help shape the…
Added 1 min ago
AF
Fisher House Assistant Lodging Manager
Air Force District of Washington
Andrews AFB, MD
- $30 to $34 USD / hour
Assists Fisher House Lodging Manager in the executive management and administration of the Fisher House facilities which contribute to mission accomplishment. Participates in the execution…
Added 1 min ago
FS
Loan Assistant/Loan Specialist (AGRL)
Farm Service Agency
Fort Valley, GA · Moultrie, GA · Douglas, GA · Eastman, GA
- $40,736 to $80,243 USD / year
This position assists the Farm Loan Manager in administering farm loan programs in a USDA Service Center serving one or more counties.
Added 1 min ago
RU
Electronics Assembler
Randstad USA
Concord, NH
- $22 to $25 USD / hour
Onsite interview with HR, the Line Lead, and the Engineering Manager.
Added 1 min ago
DH
Secure Network Operations - Leadership
DHS Headquarters
Springfield, VA · Chandler, AZ · Washington, DC · Idaho Falls, ID · Pensacola, FL · Arlington, VA · Stennis Space Center, MS
- $123,600 to $207,500 USD / year
…Network Operations, including Systems Administrators, Network Engineering Leads, Distributed Systems Engineering Leads, and Network Operations…
Added 1 min ago
PI
Sr Product Manager
PayPal, Inc.
San Jose, CA
- $143,500 to $212,850 USD / year
Experience in a global organization, with comfort flexing schedules to meet partner and engineering teams in other regions
Added 1 min ago
RU
1st SHIFT QUALITY MANAGER
Randstad USA
Pineville, NC
- $70,000 to $75,000 USD / year
We are seeking an experienced and detail-oriented Quality Assurance Manager to lead our quality operations, uphold our ISO 9001 certified Quality Management System (QMS), and manage the…
Added 1 min ago
S
Commissioning Engineer
Superior
Indiana, IN
- $45 to $60 USD / hour
Reports to: Commissioning Engineering Manager
Added 1 min ago
S
Commissioning Engineer
Superior
Indiana, IN
- $45 to $60 USD / hour
Reports to: Commissioning Engineering Manager
Added 2 mins ago
Product Marketing Manager
Sereact
Boston, MA
As Product Marketing Manager, you'll decide how Sereact is positioned and understood in the North American market. You'll own our positioning, value proposition and competitive story, and…
Added 2 mins ago
Mid Level Information System Security Officer (ISSO) (eMASS Specialist)
Amentum
Fort Meade, MD
…capabilities to the Department of Defense. This team is committed to engineering, assembling, integrating, deploying, and sustaining an innovative IT enterprise…
Added 2 mins ago
Room Inspector - HSKP
Pyramid Global Hospitality
Chandler, AZ
…service-focused Housekeeping Inspector to support the Housekeeping Manager and Assistant Housekeeping Manager in leading our housekeeping team. This role is essential in ensuring our guest…
Added 2 mins ago
Assistant Front Office Manager
Pyramid Global Hospitality
New York, NY
…Management, Sales and Marketing, Food and Beverage, Housekeeping, and…
Added 2 mins ago
P
Corporate & Business Development Manager
PermitFlow
New York City, NY
- $160,000 to $220,000 USD / year
As a Corporate Development Manager, you'll work directly with our leadership team to find the right acquisition and investment targets, build the case for each one, and drive it from first…
Added 3 mins ago
Production Lead
Unigen
Newark, CA
…experience and operations in key global markets, we combine engineering expertise, advanced manufacturing capabilities, and responsive customer service to deliver reliable, high-quality…
Added 3 mins ago
Senior Project Engineer- Mission Critical
Ryan Companies US Inc
United States
…technically complex projects. It is a direct career path to a Project Manager…
Added 3 mins ago
Senior MEP Project Manager - Mission Critical (Traveling)
Ryan Companies US Inc
United States
Ryan Companies US, Inc. has an immediate career opportunity for an experienced Sr. MEP Project Manager to join our National Mission Critical team.
Added 3 mins ago
Construction Project Manager - Mission Critical (Traveling)
Ryan Companies US Inc
United States
Ryan Companies US, Inc. has an immediate career opportunity for a Construction Project Manager I to join our National Mission Critical team!
Added 3 mins ago
Senior Program Manager
NexGen Data Systems Inc (NGDS)
San Diego, CA
NexGen Data Systems is seeking a Senior Program Manager to lead delivery of engineering, technical sustainment, modernization and logistics services for Navy shore networks. The Senior…
Added 3 mins ago
Deputy Program Manager
NexGen Data Systems Inc (NGDS)
San Diego, CA
NexGen Data Systems is seeking a Deputy Program Manager I to support the Senior Program Manager in day-to-day execution of Navy shore network support services. The Deputy Program Manager I…
Added 3 mins ago
T
Data Engineering Manager
Trupanion
Seattle
- $130,000 to $140,000 USD / year
The Data Engineering Manager is responsible for leading the Data Engineering team. The role coordinates team priorities, supports execution, ensures high-quality engineering practices, and…
Added 4 mins ago
FY27 Intern - Machine Learning Engineering Internship - Canada (4 months)
ON, CA
Interns Group, Interns Group > Interim Engineering Intern - HW

Instem

Support Analyst

Conshohocken, PA, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Support Analyst Location: Hybrid/Remote: The successful candidate can work on a Hybrid/Remote basis, reporting into one of our offices located in Pennsylvania or North Carolina. Status: Permanent Package: Competitive Salary, Remote/Home Working (with one-off allowance), Flexible Working, (2 Days in the office for our Hybrid workers) Development & Opportunity (Personal & Technical), Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Long Term & Short-Term Disability Insurance, Generous 401K (matching) Plan, Flexible Spending Account, Health Savings Account, 15 Days' Vacation + Plus Public Holidays + Buy and Sell Scheme.

d-wise, an Instem company, designs, deploys, and supports validated cloud infrastructure for life-sciences and clinical trial organizations. Our flagship product, Accel, is a turn-key, validated Statistical Computing Environment (SCE) built on AWS and pre-loaded with SAS, R, Python, and Posit tools - giving biostatisticians and clinical programmers a secure, compliant, and high-performance environment for clinical data analysis and regulatory submission.

Our Culture & Work Environment.

You’ll be part of a friendly, solutions-focused environment within a global business of over 400 people. Here, you’ll experience a high-performance culture balanced with genuine flexibility - we trust you to take ownership, deliver meaningful results, and work in a way that suits you.

You’ll be encouraged to grow, share your ideas, and make a real impact. We’re passionate about creating a place where you can develop your skills, contribute confidently, and succeed in your career. Working Pattern: As this role works closely with customers and colleagues across North America, your working hours will be aligned to Mountain/Pacific Time Zones, ensuring you’re available during key customer and business hours. Why join us as a Support Analyst?

We're looking for an IT Support Analyst to join the team supporting our Accel platform. In this role, you'll provide day-to-day technical support and routine administration for client-facing statistical computing environments, working closely with senior systems engineers, cloud engineers, and platform administrators. This is a great opportunity to build hands-on, cross-disciplinary experience across Windows/Linux systems administration, AWS cloud infrastructure, and specialized life-sciences software (SAS and Posit) in a regulated, validated environment.

What You’ll Be Doing

•Respond to, triage, and resolve first- and second-line support tickets from d-wise SCE platform users (biostatisticians, statistical programmers, and IT liaisons) within defined SLAs. •Perform routine Windows Server and Linux administration tasks: user/group provisioning, patching, service and log monitoring, basic scripting, and troubleshooting. •Assist with basic AWS administration under the guidance of senior/cloud engineers. This includes monitoring EC2 instances, EBS storage, security groups, snapshots/backups, and basic usage/cost reporting. •Support installation, configuration, and day-to-day administration of SAS software (licensing, metadata, user access/entitlements, and platform health checks). •Support administration of Posit tools (e.g., Posit Workbench, Posit Connect, Package Manager) - user provisioning, session and resource monitoring, and R package/library management. •Perform proactive monitoring and routine maintenance of validated SCEs to maintain uptime, performance, and compliance. •Document troubleshooting steps, standard operating procedures (SOPs), and knowledge-base articles. •Escalate complex technical issues to Tier 2/3 engineering, DevOps, or platform teams as appropriate. •Support change-control and validation procedures in line with d-wise's quality and compliance requirements. •Participate in on-call or rotational support coverage as required. •Adherence to the Company’s Quality Management System to ensure that all work is managed Securely, Professionally and Diligently•Adherence to the Company’s

What We’re Looking For

•Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field - or equivalent experience. •Experience in IT support, systems administration, or a service/help desk role (internships welcomed). •Foundational knowledge of Windows Server and Linux administration (user/permissions management, services, basic shell/PowerShell scripting). •Basic familiarity with AWS core services (EC2, S3, IAM, security groups)- willingness to build deeper cloud skills on the job. •Exposure to, or strong interest in learning, SAS platform administration. •Exposure to, or strong interest in learning, Posit/RStudio ecosystem administration. •Strong troubleshooting instincts, clear written documentation, and solid verbal communication skills. •Comfortable working within a regulated, audit-driven environment; ability to follow defined change-control and validation processes. Please Note: As this role works closely with customers and colleagues across North America, your working hours will be aligned to Mountain/Pacific Time Zones, ensuring you’re available during key customer and business hours. Ready to Make a Difference?

Join a team that values your perspective and supports your growth, while helping shape the future of life sciences. Apply now - we’d love to hear from you, and our Talent team will be in touch.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Instem stores and processes data using an Applicant Tracking System (ATS). For more information regarding our privacy policy use the following link: https://www.instem.com/privacy/

Apply About employer

Report this job