Jobs in the United States

25+ jobs

Save this search

Added just now
DD
Sr Mgr-Disney Central Data & Insights
Disney Destinations, LLC
Orlando, FL · Tampa, FL
- $134,500 to $180,400 USD / year
The contact center relies on accurate, timely, and trusted data to serve Guests, guide Cast performance, support leaders, and prioritize operational improvements. This is a…
Added just now
Executive Support Ops Lead
Millennium
New York
…flexible, scalable platforms and advanced proprietary systems that support the firm’s active, multi-manager model. Within this organization, the End User Services team delivers high-touch…
Added 1 min ago
Senior Engineer, Grid Transition
New York ISO
Rensselaer, NY
…on the grid dynamics and develop mitigation strategies with support from the Principal/Technical Specialist, Grid…
Added 1 min ago
CT
Building Assembler (Prep For Shipment)
Crown Technical Systems, Llc
CA
- $18.59 to $25.1 USD / hour
Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage…
Added 1 min ago
CT
Sheet Metal Assembler (1st Shift)
Crown Technical Systems, Llc
CA
- $18.59 to $25.1 USD / hour
Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage…
Added 2 mins ago
Territory Sales Manager - Steel Fabrication
On Point Holdings, LLC
Remote, United States
The Territory Sales Manager plays a critical role in driving revenue growth, customer engagement, and project success within an assigned geographic region. This position is responsible for…
Added 3 mins ago
A
Senior Manager– AI Governance & Controls Engineering
AbbVie
North Chicago, IL
- $124,500 to $236,500 USD / year
Additionally, the Senior Manager leads and develops a high-performing AI Controls Engineering team - including direct oversight of the Principal Quality Engineer, AI Controls Engineering…
Added 3 mins ago
Customer Success Manager
Automata
Cambridge
We are looking for a Customer Success Manager whose mission is to lead and grow a team of Customer Success Managers delivering a best-in-class experience for our global life sciences…
Added 3 mins ago
K
Senior Software Development Manager
Kforce
West Valley City, UT
- $165,000 to $185,000 USD / year
…teams and delivering impactful software solutions. As Software Engineering Manager, you will oversee software development and quality assurance functions, guiding teams responsible for…
Added 4 mins ago
AF
Fisher House Assistant Lodging Manager
Air Force District of Washington
Andrews AFB, MD
- $30 to $34 USD / hour
Assists Fisher House Lodging Manager in the executive management and administration of the Fisher House facilities which contribute to mission accomplishment. Participates in the execution…
Added 4 mins ago
FS
Loan Assistant/Loan Specialist (AGRL)
Farm Service Agency
Fort Valley, GA · Moultrie, GA · Douglas, GA · Eastman, GA
- $40,736 to $80,243 USD / year
This position assists the Farm Loan Manager in administering farm loan programs in a USDA Service Center serving one or more counties.
Added 4 mins ago
DH
Secure Network Operations - Leadership
DHS Headquarters
Springfield, VA · Chandler, AZ · Washington, DC · Idaho Falls, ID · Pensacola, FL · Arlington, VA · Stennis Space Center, MS
- $123,600 to $207,500 USD / year
The Department of Homeland Security (DHS) is recruiting professionals to support a range of leadership roles in Secure Network Operations, including Systems Administrators, Network…
Added 4 mins ago
S
Commissioning Engineer
Superior
Indiana, IN
- $45 to $60 USD / hour
Reports to: Commissioning Engineering Manager
Added 4 mins ago
S
Commissioning Engineer
Superior
Indiana, IN
- $45 to $60 USD / hour
Reports to: Commissioning Engineering Manager
Added 4 mins ago
Product Marketing Manager
Sereact
Boston, MA
- Develop buyer-specific messaging for operations, engineering and executive buyers that is clear and backed by ROI. Turn technical capabilities into business outcomes that non-technical…
Added 5 mins ago
Mid Level Information System Security Officer (ISSO) (eMASS Specialist)
Amentum
Fort Meade, MD
In support of DISA, Amentum’s Intel and Cyber Division is expanding a proven team of highly skilled engineers and architects to support a program that provides critical IT capabilities to…
Added 6 mins ago
Senior Program Manager
NexGen Data Systems Inc (NGDS)
San Diego, CA
NexGen Data Systems is seeking a Senior Program Manager to lead delivery of engineering, technical sustainment, modernization and logistics services for Navy shore networks. The Senior…
Added 6 mins ago
Deputy Program Manager
NexGen Data Systems Inc (NGDS)
San Diego, CA
NexGen Data Systems is seeking a Deputy Program Manager I to support the Senior Program Manager in day-to-day execution of Navy shore network support services. The Deputy Program Manager I…
Added 6 mins ago
T
Data Engineering Manager
Trupanion
Seattle
- $130,000 to $140,000 USD / year
The Data Engineering Manager is responsible for leading the Data Engineering team. The role coordinates team priorities, supports execution, ensures high-quality engineering practices, and…
Added 6 mins ago
FY27 Intern - Machine Learning Engineering Internship - Canada (4 months)
ON, CA
…a mentor with visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your…
Added 6 mins ago
FY27 Intern - AI and DSP Applications Engineering Internship - Canada (4 months)
ON, CA
…a mentor with visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your…
Added 7 mins ago
CO
Senior CIP Manager
City of Rowlett
Rowlett, TX
- $53.27 to $79.91 USD / hour
Knowledge of civil engineering principles and practices; Knowledge of architectural design principles; Skilled in reading and interpreting a variety of engineering documents, including…
Added 7 mins ago
AI Digital Product Manager
Sherwin-Williams
Cleveland, OH
…multiple brands. You will partner closely with data science, engineering, and UX teams to create intuitive AI-powered experiences that improve customer satisfaction and support retail…
Added 7 mins ago
PS
Supervisory Accountant
Program Support Center
Atlanta, GA · Washington, DC · Charleston, SC · Dallas, TX · Rockville, MD · Location Negotiable After Selection · Kansas City, MO
- $126,384 to $164,301 USD / year
This position is located in the Department of Health and Human Services, Program Support Center, headquartered in Rockville, Maryland.
Added 7 mins ago
A
Aftermarket Account Manger
Actalent
Independence, KY
- $33.65 to $38.46 USD / hour
The Aftermarket Account Manager serves as the primary point of contact for customers who require service and support for specialized industrial equipment. This role manages aftermarket…

Instem

Support Analyst

Conshohocken, PA, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Support Analyst Location: Hybrid/Remote: The successful candidate can work on a Hybrid/Remote basis, reporting into one of our offices located in Pennsylvania or North Carolina. Status: Permanent Package: Competitive Salary, Remote/Home Working (with one-off allowance), Flexible Working, (2 Days in the office for our Hybrid workers) Development & Opportunity (Personal & Technical), Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Long Term & Short-Term Disability Insurance, Generous 401K (matching) Plan, Flexible Spending Account, Health Savings Account, 15 Days' Vacation + Plus Public Holidays + Buy and Sell Scheme.

d-wise, an Instem company, designs, deploys, and supports validated cloud infrastructure for life-sciences and clinical trial organizations. Our flagship product, Accel, is a turn-key, validated Statistical Computing Environment (SCE) built on AWS and pre-loaded with SAS, R, Python, and Posit tools - giving biostatisticians and clinical programmers a secure, compliant, and high-performance environment for clinical data analysis and regulatory submission.

Our Culture & Work Environment.

You’ll be part of a friendly, solutions-focused environment within a global business of over 400 people. Here, you’ll experience a high-performance culture balanced with genuine flexibility - we trust you to take ownership, deliver meaningful results, and work in a way that suits you.

You’ll be encouraged to grow, share your ideas, and make a real impact. We’re passionate about creating a place where you can develop your skills, contribute confidently, and succeed in your career. Working Pattern: As this role works closely with customers and colleagues across North America, your working hours will be aligned to Mountain/Pacific Time Zones, ensuring you’re available during key customer and business hours. Why join us as a Support Analyst?

We're looking for an IT Support Analyst to join the team supporting our Accel platform. In this role, you'll provide day-to-day technical support and routine administration for client-facing statistical computing environments, working closely with senior systems engineers, cloud engineers, and platform administrators. This is a great opportunity to build hands-on, cross-disciplinary experience across Windows/Linux systems administration, AWS cloud infrastructure, and specialized life-sciences software (SAS and Posit) in a regulated, validated environment.

What You’ll Be Doing

•Respond to, triage, and resolve first- and second-line support tickets from d-wise SCE platform users (biostatisticians, statistical programmers, and IT liaisons) within defined SLAs. •Perform routine Windows Server and Linux administration tasks: user/group provisioning, patching, service and log monitoring, basic scripting, and troubleshooting. •Assist with basic AWS administration under the guidance of senior/cloud engineers. This includes monitoring EC2 instances, EBS storage, security groups, snapshots/backups, and basic usage/cost reporting. •Support installation, configuration, and day-to-day administration of SAS software (licensing, metadata, user access/entitlements, and platform health checks). •Support administration of Posit tools (e.g., Posit Workbench, Posit Connect, Package Manager) - user provisioning, session and resource monitoring, and R package/library management. •Perform proactive monitoring and routine maintenance of validated SCEs to maintain uptime, performance, and compliance. •Document troubleshooting steps, standard operating procedures (SOPs), and knowledge-base articles. •Escalate complex technical issues to Tier 2/3 engineering, DevOps, or platform teams as appropriate. •Support change-control and validation procedures in line with d-wise's quality and compliance requirements. •Participate in on-call or rotational support coverage as required. •Adherence to the Company’s Quality Management System to ensure that all work is managed Securely, Professionally and Diligently•Adherence to the Company’s

What We’re Looking For

•Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field - or equivalent experience. •Experience in IT support, systems administration, or a service/help desk role (internships welcomed). •Foundational knowledge of Windows Server and Linux administration (user/permissions management, services, basic shell/PowerShell scripting). •Basic familiarity with AWS core services (EC2, S3, IAM, security groups)- willingness to build deeper cloud skills on the job. •Exposure to, or strong interest in learning, SAS platform administration. •Exposure to, or strong interest in learning, Posit/RStudio ecosystem administration. •Strong troubleshooting instincts, clear written documentation, and solid verbal communication skills. •Comfortable working within a regulated, audit-driven environment; ability to follow defined change-control and validation processes. Please Note: As this role works closely with customers and colleagues across North America, your working hours will be aligned to Mountain/Pacific Time Zones, ensuring you’re available during key customer and business hours. Ready to Make a Difference?

Join a team that values your perspective and supports your growth, while helping shape the future of life sciences. Apply now - we’d love to hear from you, and our Talent team will be in touch.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Instem stores and processes data using an Applicant Tracking System (ATS). For more information regarding our privacy policy use the following link: https://www.instem.com/privacy/

Apply About employer

Report this job