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Mid Level Information System Security Officer (ISSO) (eMASS Specialist)
Amentum
Fort Meade, MD
Our team delivers secure, mission-critical capabilities where system integrity and rapid deployment are paramount. We are seeking an Information System Security Officer (ISSO) who combines…
Added just now
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Full-Time Sales Lead - Famous Footwear
Famous Footwear
NORTH BRANCH, MN
- Full-time
Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow…
Added 1 min ago
J
Clinic Admissions Associate
Memorial, TX
- $19.23 to $21.63 USD / hour
Professional development: Keep learning through ongoing training and development.
Added 1 min ago
Sav-Rx Account Executive I
MedImpact Healthcare Systems Inc.
Remote, United States
Lead and manage client renewal process, including participation in development and review of proposal of pricing terms in lieu of the fiscal revenue plan, mitigate organizational risks with…
Added 1 min ago
Associate Implementation Specialist
HEALTHSTREAM INC
Remote, United States
HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while…
Added 1 min ago
Senior Program Manager
NexGen Data Systems Inc (NGDS)
San Diego, CA
NexGen Data Systems is seeking a Senior Program Manager to lead delivery of engineering, technical sustainment, modernization and logistics services for Navy shore networks. The Senior…
Added 1 min ago
Deputy Program Manager
NexGen Data Systems Inc (NGDS)
San Diego, CA
NexGen Data Systems is seeking a Deputy Program Manager I to support the Senior Program Manager in day-to-day execution of Navy shore network support services. The Deputy Program Manager I…
Added 2 mins ago
FY27 Intern - Machine Learning Engineering Internship - Canada (4 months)
ON, CA
…part of a community that values collaboration, creativity, and continuous learning. Our programs provide real-world experience, technical skills, and professional development opportunities,…
Added 2 mins ago
FY27 Intern - AI and DSP Applications Engineering Internship - Canada (4 months)
ON, CA
…part of a community that values collaboration, creativity, and continuous learning. Our programs provide real-world experience, technical skills, and professional development opportunities,…
Added 2 mins ago
SC
CRO Specialist
Shero Commerce
Remote, United States
- $90,000 to $120,000 USD / year
Shero Commerce is an ecommerce agency that helps brands grow on Shopify through strategy, design, development, and digital marketing. Our marketing team covers PPC, SEO, CRO, organic…
Added 2 mins ago
L
Merchandising Part Time Days
Lowes
Brooklyn, NY
- $17.5 to $19.6 USD / hour
- Part-time
Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager
Added 2 mins ago
Corporate Travel Sales Manager (Philadelphia Region)
AAA Club Alliance Inc.
United States
Professional development opportunities and tuition reimbursement
Added 2 mins ago
AC
Agency Network of Kentucky (ANK) Growth Manager
AAA Club Alliance Inc.
Lexington, KY
- $72,385 to $107,595 USD / year
Provides leadership, coaching, and direction to agency development resources supporting ANK member agencies.
Added 2 mins ago
Learning Operations Manager
IVYREHAB NETWORK INC
Remote, United States
The Learning Operations Manager is responsible for consulting on how learning work is prioritized, delivered, and scaled across Ivy Health. This role ensures that learning initiatives are…
Added 2 mins ago
AI Digital Product Manager
Sherwin-Williams
Cleveland, OH
As an AI Digital Manager at Sherwin-Williams, you will lead the strategy, development, launch, and ongoing improvement of AI-powered digital products that help customers shop and connect…
Added 2 mins ago
CA
Mission Support Specialist (Generalist)
Customs and Border Protection
Edinburg, TX
- $74,678 to $116,362 USD / year
Serving as the local contract technical representative for services and acquisition contracts to include the development, coordination, and execution of pre-award and post-award contracts.
Added 2 mins ago
AF
Correspondence Control Specialist
Administration for Strategic Preparedness and Response
Washington, DC
- $102,415 to $133,142 USD / year
Identifying and analyzing problems and bottlenecks with documentation and records control procedures, development and processing of correspondence and policy materials, and consulting with…
Added 2 mins ago
VH
Medical Records Technician (Coder Inpatient)
Veterans Health Administration
Remote, United States
- $36,409 to $72,644 USD / year
…classifying medical data from patient health records in the hospital and residential…
Added 2 mins ago
UC
Contract Specialist
U.S. Coast Guard
Alexandria, VA
- $143,913 to $187,093 USD / year
Possess active knowledge, understanding, and proactive learning of the Revolutionary Federal Acquisition Regulation Overhaul (RFO) and the associated supplemental regulation, policy,…
Added 2 mins ago
W
Auto Care Center Service Manager
Walmart
CRESTWOOD, KY
- $20 to $33 USD / hour
…with the care of their vehicles as they shop for merchandise and services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate…
Added 2 mins ago
Distribution Center Supervisor
Bridgestone Americas
Williamsburg, KY
Firestone Airide, specializes in air spring manufacturing and technology with a history of more than 80 years of research and development on technologically advanced air springs for the…
Added 3 mins ago
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Area Manager, Field Supply Chain - Ambient
Walmart
Hopkinsville, KY
- $65,500 to $98,000 USD / year
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Ben
Added 3 mins ago
Platform Software Engineer - Intermediate level
United Services Automobile Asn
United States
This role is ideal for an engineer who enjoys learning, troubleshooting complex technical challenges, and building practical solutions that create lasting impact. Whether your background is…
Added 3 mins ago
Quality Control Sensory Technician - Erlanger, KY
ADM
Erlanger, KY
Participate in investigations for any out of specification results and report findings to local QC manager or Senior QC members.
Added 3 mins ago
Administrative Specialist
Commonwealth of Kentucky
Elizabethtown, KY
By joining our Department of Highways - District 4 - Project Delivery and Preservation Branch I as an Administrative Specialist in Hardin County, you’ll have the opportunity to provide…

Instem

Support Analyst

Conshohocken, PA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Support Analyst Location: Hybrid/Remote: The successful candidate can work on a Hybrid/Remote basis, reporting into one of our offices located in Pennsylvania or North Carolina. Status: Permanent Package: Competitive Salary, Remote/Home Working (with one-off allowance), Flexible Working, (2 Days in the office for our Hybrid workers) Development & Opportunity (Personal & Technical), Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Long Term & Short-Term Disability Insurance, Generous 401K (matching) Plan, Flexible Spending Account, Health Savings Account, 15 Days' Vacation + Plus Public Holidays + Buy and Sell Scheme.

d-wise, an Instem company, designs, deploys, and supports validated cloud infrastructure for life-sciences and clinical trial organizations. Our flagship product, Accel, is a turn-key, validated Statistical Computing Environment (SCE) built on AWS and pre-loaded with SAS, R, Python, and Posit tools - giving biostatisticians and clinical programmers a secure, compliant, and high-performance environment for clinical data analysis and regulatory submission.

Our Culture & Work Environment.

You’ll be part of a friendly, solutions-focused environment within a global business of over 400 people. Here, you’ll experience a high-performance culture balanced with genuine flexibility - we trust you to take ownership, deliver meaningful results, and work in a way that suits you.

You’ll be encouraged to grow, share your ideas, and make a real impact. We’re passionate about creating a place where you can develop your skills, contribute confidently, and succeed in your career. Working Pattern: As this role works closely with customers and colleagues across North America, your working hours will be aligned to Mountain/Pacific Time Zones, ensuring you’re available during key customer and business hours. Why join us as a Support Analyst?

We're looking for an IT Support Analyst to join the team supporting our Accel platform. In this role, you'll provide day-to-day technical support and routine administration for client-facing statistical computing environments, working closely with senior systems engineers, cloud engineers, and platform administrators. This is a great opportunity to build hands-on, cross-disciplinary experience across Windows/Linux systems administration, AWS cloud infrastructure, and specialized life-sciences software (SAS and Posit) in a regulated, validated environment.

What You’ll Be Doing

•Respond to, triage, and resolve first- and second-line support tickets from d-wise SCE platform users (biostatisticians, statistical programmers, and IT liaisons) within defined SLAs. •Perform routine Windows Server and Linux administration tasks: user/group provisioning, patching, service and log monitoring, basic scripting, and troubleshooting. •Assist with basic AWS administration under the guidance of senior/cloud engineers. This includes monitoring EC2 instances, EBS storage, security groups, snapshots/backups, and basic usage/cost reporting. •Support installation, configuration, and day-to-day administration of SAS software (licensing, metadata, user access/entitlements, and platform health checks). •Support administration of Posit tools (e.g., Posit Workbench, Posit Connect, Package Manager) - user provisioning, session and resource monitoring, and R package/library management. •Perform proactive monitoring and routine maintenance of validated SCEs to maintain uptime, performance, and compliance. •Document troubleshooting steps, standard operating procedures (SOPs), and knowledge-base articles. •Escalate complex technical issues to Tier 2/3 engineering, DevOps, or platform teams as appropriate. •Support change-control and validation procedures in line with d-wise's quality and compliance requirements. •Participate in on-call or rotational support coverage as required. •Adherence to the Company’s Quality Management System to ensure that all work is managed Securely, Professionally and Diligently•Adherence to the Company’s

What We’re Looking For

•Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field - or equivalent experience. •Experience in IT support, systems administration, or a service/help desk role (internships welcomed). •Foundational knowledge of Windows Server and Linux administration (user/permissions management, services, basic shell/PowerShell scripting). •Basic familiarity with AWS core services (EC2, S3, IAM, security groups)- willingness to build deeper cloud skills on the job. •Exposure to, or strong interest in learning, SAS platform administration. •Exposure to, or strong interest in learning, Posit/RStudio ecosystem administration. •Strong troubleshooting instincts, clear written documentation, and solid verbal communication skills. •Comfortable working within a regulated, audit-driven environment; ability to follow defined change-control and validation processes. Please Note: As this role works closely with customers and colleagues across North America, your working hours will be aligned to Mountain/Pacific Time Zones, ensuring you’re available during key customer and business hours. Ready to Make a Difference?

Join a team that values your perspective and supports your growth, while helping shape the future of life sciences. Apply now - we’d love to hear from you, and our Talent team will be in touch.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Instem stores and processes data using an Applicant Tracking System (ATS). For more information regarding our privacy policy use the following link: https://www.instem.com/privacy/

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