Jobs in the United States

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Added 15 mins ago
Assistant Buyer, Kitchen
The Kroger Co.
Portland, OR
Assist the buyer and corporate pricing analyst with competitive price checks for the enterprise and maintain pricing strategy database
Added 16 mins ago
Data Analyst
Atmos Energy Corporation
TX
Medical Insurance and Prescription Drug Coverage
Added 18 mins ago
Senior Media Strategist, Tech PR
SourceCode Communications
NY · New York, NY
High-Level Placement: Deliver high-level media outreach efforts, pitching complex, nuanced tech stories to top-tier media and securing consistent, impactful coverage.
Added 18 mins ago
Senior Account Executive, Enterprise Tech PR
SourceCode Communications
NY · New York, NY
Influencer & Analyst Mapping: Research, identify, and map targeted influencers and primary industry analyst targets to support comprehensive client campaigns.
Added 21 mins ago
CO
Central Region Apprenticeship and Training Representative (Workforce Development Analyst 2)
Commonwealth of Pennsylvania
PA
- $60,538 to $92,010 USD / year
Assigned Area of Coverage: Juniata, Lebanon, Adams, Perry, Cumberland, York, Dauphin, Franklin, Lancaster, Berks, Northampton, and Lehigh Counties
Added 21 mins ago
CO
Elections Analyst 1
Commonwealth of Pennsylvania
Harrisburg, PA
- $53,008 to $80,646 USD / year
Join the Department of State as an Elections Analyst 1 and help support election operations across Pennsylvania. In this role, you will work with county election offices, assist users with…
Added 21 mins ago
CO
Elections Analyst 2
Commonwealth of Pennsylvania
Harrisburg, PA
- $60,538 to $92,010 USD / year
Join the Department of State as an Elections Analyst 2 and help support the systems that keep Pennsylvania elections running smoothly. In this role, you will work with election…
Added 34 mins ago
DATA ANALYST
State of Illinois
Springfield, IL
…insurance premiums as well as flexible options for medical coverage. Vision insurance is included at no cost and dental insurance is available. Eligible employees participate in the State…
Added 36 mins ago
Operations Manager
Covington, GA
Added 39 mins ago
Clinical Data Analyst
Bainbridge Health
Philadelphia, PA
Bainbridge Health is hiring a Clinical Data Analyst to bring analytical rigor, healthcare data fluency, and strong visualization skills to product and operational work. This role will…
Added 40 mins ago
Research Analyst, Robotics
Citrini Research
New York City, NY
Citrini Research is looking for a robotics analyst to help cover one of the most important emerging themes in markets: the move from software-only AI into physical AI, automation,…
Added 40 mins ago
Research Analyst, Healthcare
Citrini Research
New York City, NY
We are looking for a healthcare analyst to deepen our coverage of the sector. You will own original research across a segment of healthcare, such as biopharma, medtech, diagnostics, tools…
Added 40 mins ago
Research Analyst, Consumer/Retail
Citrini Research
New York City, NY
Citrini Research is looking for a consumer / retail analyst to help connect traditional fundamental analysis with a real-time understanding of consumer behavior, brands, and culture.
Added 45 mins ago
Restructuring Lateral Associate / Senior Associate
Gordon Brothers, LLC
Chicago, IL
evaluate a company’s credit worthiness in terms of leverage / coverage / liquidity
Added 59 mins ago
Senior Business Intelligence Engineer, Amazon Leo
Amazon Kuiper Commercial Services LLC
Bellevue, WA
- 4+ years of as a Data Analyst, Data Engineer, Business Intelligence Analyst, or a related occupation experience
Added 1 hour ago
Senior Digital Product Manager, Guest Engagement
CHN Choice Hotels International Services
United States
3 to 5 years' experience as a product manager, product owner, business analyst, or similar role within an e-commerce, digital customer experience, customer service technology, or contact…
Added 1 hour ago
SO
OPERATIONS ANALYST I - 64005242
State of Florida
TALLAHASSEE, FL
- $34,760.18 USD / year
Working Title: OPERATIONS ANALYST I - 64005242
Added 1 hour ago
Administrative Assistant/Entry Level Business Analyst
US Tech Solutions
Berkeley Heights, NJ
…databases. Updating invoice tracking for supervisors. Telephone coverage, as assigned. Providing shared support to department…
Added 1 hour ago
Senior Financial Analyst
Boston Medical Center
Boston, MA
…software and production of service line profitability reports. The analyst will function as an internal consultant, evaluating new programs and performing cost-benefits analysis and other…
Added 1 hour ago
HR Analyst - Entry Level
Talentheed Inc
Chicago, IL
Potentially supervising with training and providing coverage and feedback of staff performance
Added 1 hour ago
Application Support Analyst for Electronic Trading
The Culper Group
Raleigh, NC
The position is for a Senior Application Support analyst to be a part of Electronic trading operations support team in Raleigh NC.
Added 1 hour ago
QA Lead
SRI Tech solutions Inc
Tampa, FL
Identify and adopt new testing methodologies, best practices, and tools from appropriate sources, to improve test coverage
Added 1 hour ago
T
Analyst / Business Analyst
Techworkers
RTP, NC
- $66.35 USD / hour
The Service Entitlement team within the Cisco Customer Experience organization is seeking a strong, skilled Business Analyst to join a team that will handle Cisco Entitlement Exception…
Added 1 hour ago
Business Analyst
Scout ET
New York, NY
- The Business Analyst team is involved in the full project lifecycle, from analysis, documenting requirements and design, testing, and implementation.
Added 1 hour ago
1319286 Systems Analyst
OLSA Resources, Inc.
CA-San Diego, CA
? Works with quality assurance team to ensure functional requirement coverage of test plans and procedures.

Instem

Support Analyst

Conshohocken, PA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Support Analyst Location: Hybrid/Remote: The successful candidate can work on a Hybrid/Remote basis, reporting into one of our offices located in Pennsylvania or North Carolina. Status: Permanent Package: Competitive Salary, Remote/Home Working (with one-off allowance), Flexible Working, (2 Days in the office for our Hybrid workers) Development & Opportunity (Personal & Technical), Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Long Term & Short-Term Disability Insurance, Generous 401K (matching) Plan, Flexible Spending Account, Health Savings Account, 15 Days' Vacation + Plus Public Holidays + Buy and Sell Scheme.

d-wise, an Instem company, designs, deploys, and supports validated cloud infrastructure for life-sciences and clinical trial organizations. Our flagship product, Accel, is a turn-key, validated Statistical Computing Environment (SCE) built on AWS and pre-loaded with SAS, R, Python, and Posit tools - giving biostatisticians and clinical programmers a secure, compliant, and high-performance environment for clinical data analysis and regulatory submission.

Our Culture & Work Environment.

You’ll be part of a friendly, solutions-focused environment within a global business of over 400 people. Here, you’ll experience a high-performance culture balanced with genuine flexibility - we trust you to take ownership, deliver meaningful results, and work in a way that suits you.

You’ll be encouraged to grow, share your ideas, and make a real impact. We’re passionate about creating a place where you can develop your skills, contribute confidently, and succeed in your career. Working Pattern: As this role works closely with customers and colleagues across North America, your working hours will be aligned to Mountain/Pacific Time Zones, ensuring you’re available during key customer and business hours. Why join us as a Support Analyst?

We're looking for an IT Support Analyst to join the team supporting our Accel platform. In this role, you'll provide day-to-day technical support and routine administration for client-facing statistical computing environments, working closely with senior systems engineers, cloud engineers, and platform administrators. This is a great opportunity to build hands-on, cross-disciplinary experience across Windows/Linux systems administration, AWS cloud infrastructure, and specialized life-sciences software (SAS and Posit) in a regulated, validated environment.

What You’ll Be Doing

•Respond to, triage, and resolve first- and second-line support tickets from d-wise SCE platform users (biostatisticians, statistical programmers, and IT liaisons) within defined SLAs. •Perform routine Windows Server and Linux administration tasks: user/group provisioning, patching, service and log monitoring, basic scripting, and troubleshooting. •Assist with basic AWS administration under the guidance of senior/cloud engineers. This includes monitoring EC2 instances, EBS storage, security groups, snapshots/backups, and basic usage/cost reporting. •Support installation, configuration, and day-to-day administration of SAS software (licensing, metadata, user access/entitlements, and platform health checks). •Support administration of Posit tools (e.g., Posit Workbench, Posit Connect, Package Manager) - user provisioning, session and resource monitoring, and R package/library management. •Perform proactive monitoring and routine maintenance of validated SCEs to maintain uptime, performance, and compliance. •Document troubleshooting steps, standard operating procedures (SOPs), and knowledge-base articles. •Escalate complex technical issues to Tier 2/3 engineering, DevOps, or platform teams as appropriate. •Support change-control and validation procedures in line with d-wise's quality and compliance requirements. •Participate in on-call or rotational support coverage as required. •Adherence to the Company’s Quality Management System to ensure that all work is managed Securely, Professionally and Diligently•Adherence to the Company’s

What We’re Looking For

•Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field - or equivalent experience. •Experience in IT support, systems administration, or a service/help desk role (internships welcomed). •Foundational knowledge of Windows Server and Linux administration (user/permissions management, services, basic shell/PowerShell scripting). •Basic familiarity with AWS core services (EC2, S3, IAM, security groups)- willingness to build deeper cloud skills on the job. •Exposure to, or strong interest in learning, SAS platform administration. •Exposure to, or strong interest in learning, Posit/RStudio ecosystem administration. •Strong troubleshooting instincts, clear written documentation, and solid verbal communication skills. •Comfortable working within a regulated, audit-driven environment; ability to follow defined change-control and validation processes. Please Note: As this role works closely with customers and colleagues across North America, your working hours will be aligned to Mountain/Pacific Time Zones, ensuring you’re available during key customer and business hours. Ready to Make a Difference?

Join a team that values your perspective and supports your growth, while helping shape the future of life sciences. Apply now - we’d love to hear from you, and our Talent team will be in touch.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Instem stores and processes data using an Applicant Tracking System (ATS). For more information regarding our privacy policy use the following link: https://www.instem.com/privacy/

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