Permit Billing Coordinator

DEPARTMENTPermitting REPORTS TODirector of Permitting LOCATIONPlantation, FL (In-Office) CLASSIFICATIONNon-Exempt, Full-Time

SALARY RANGE$48,000 – $60,000

ABOUT INSPECTED

Inspected is a fast-growing, tech-enabled platform revolutionizing remote inspections and permitting for the construction industry. We serve homebuilders, HVAC, solar, roofing, pool, and commercial and residential contractors across Florida, Texas, and Tennessee - with new markets coming soon. We are one of South Florida’s fastest-growing companies with 100% growth for three consecutive years. Our proprietary platform, Permit Hub, is transforming a process that once took months into one that takes days. This is a high-energy, high-growth environment where every team member makes a real and visible impact on our customers and our mission.POSITION SUMMARY The Permit Billing Coordinator keeps the financial side of Inspected’s permitting operation accurate, timely, and easy for contractors to understand. This role manages billing for permit-related fees and services, reconciles permit and municipal fees tied to projects on the Inspected platform, and serves as the primary contact for customer permitting invoice questions - working hand in hand with the Permitting and Accounting teams. The right person is detail-oriented, organized, and comfortable owning a process end to end - someone who catches the mismatch before it becomes a dispute, communicates clearly and courteously with contractors, and keeps clean records so leadership always knows where permit revenue and fees stand.WHAT YOU’LL DO Core duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Permit Billing & Invoicing

• Prepare and issue accurate, timely invoices for permit fees and related services for contractors and accounts on the Inspected platform
• Verify billing against permit records in Permit Hub, including permit type, jurisdiction, fee schedules, and project status
• Reconcile permit and municipal fees paid or advanced on behalf of contractors, and resolve discrepancies with Permitting and Accounting
• Process credits, adjustments, and corrections promptly, with clear documentation

Invoice Support & Customer Communication

• Serve as the primary point of contact for customer permitting invoice questions and disputes, working with Customer Service and Permitting to reach a fast, fair resolution
• Partner with Accounting, which manages collections, by providing invoice details and customer context when past-due balances need follow-up
• Flag recurring billing issues and process gaps to leadership

Reporting, Records & Process Improvement

• Maintain accurate, complete, and organized billing records and supporting documentation for audit and reporting purposes
• Prepare regular billing and fee reconciliation reports for Permitting leadership and Accounting
• Partner with Permit Coordinators to make sure fee information is captured correctly at submission so billing is right the first time
• Identify and recommend improvements to billing workflows, templates, and automation as the permitting team grows into new markets

WHAT YOU BRING

To perform this job successfully, the individual must meet the following qualifications. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required

• High School Diploma or GED; minimum of two years of experience in billing, accounts receivable, accounting support, or a related administrative role
• Strong attention to detail and accuracy, with the ability to reconcile figures across multiple sources
• Excellent written and verbal communication skills, with a professional and courteous approach to contractors and internal teams
• Ability to manage multiple deadlines and priorities in a fast-paced environment
• Proficiency with Microsoft Excel and accounting or billing software; comfortable learning new platforms
• Self-starter who works well independently and within a team

Preferred

• Experience in permitting, construction, inspections, or a related industry
• Familiarity with municipal permit fee structures
• Experience with accounting systems such as NetSuite and CRM tools such as HubSpot
• Bilingual in English and Spanish

WHY JOIN INSPECTED

• Competitive compensation commensurate with experience
• Flexible PTO policy
• Health benefits and 401(k)
• A front-row seat to one of South Florida’s fastest-growing tech companies
• A collaborative, high-energy culture that values clarity, initiative, and impact
• Real ownership of the billing accuracy that keeps our contractors and our books in sync

SUPERVISORY RESPONSIBILITIES

This position does not have any direct reports.TRAVEL This position is not expected to require travel.