Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 1 min ago
Founding Hardware Integration Engineer
Gallatin
El Segundo, CA
- Bring up, configure, and harden Linux-based systems, including drivers, networking, and update processes
Added 4 mins ago
Senior Software Engineer, Infrastructure, Google Cloud Compute Infrastructure
Google
Sunnyvale, CA
…retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes…
Added 4 mins ago
Software Engineering Manager II, AI/ML GenAI, Google Cloud AI
Google
New York, NY · Seattle, WA
Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical…
Added 4 mins ago
Software Engineer III, Infrastructure, Google Cloud Networking
Google
Sunnyvale, CA
…retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes…
Added 4 mins ago
Software Engineer III, Security/Privacy, Google Cloud Security and Privacy
Google
Kirkland, WA
…retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes…
Added 4 mins ago
Staff Software Engineer, Infrastructure, Google Cloud Runtimes
Google
Kirkland, WA · Sunnyvale, CA
…retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes…
Added 5 mins ago
Hardware/FPGA Engineer
Tellabs Access LLC
Dallas, TX
…provider of broadband access solutions, is defining the future of networking across enterprise, government and telecom. We're focused on expanding on that leadership and keeping people…
Added 7 mins ago
IT NETWORK ENGINEER
SILVERTON CASINO LLC
Las Vegas, NV
Must possess excellent written and verbal communication skills
Added 7 mins ago
H
Azure Cloud and DevOps Engineer
HealthEZ
Minneapolis, MN
- $110,000 to $130,000 USD / year
The Azure Cloud & DevOps Engineer will be responsible for designing, implementing, and supporting cloud infrastructure, deployment automation, and operational tooling within the Microsoft…
Added 9 mins ago
Software Engineer (AI)
Zensar
Princeton, NJ · Jersey City, NJ
Must have skills:
Added 9 mins ago
Software Engineer (AI)
Zensar
Albany, NY · NY
Must have skills:
Added 9 mins ago
Software Engineer (AI)
Zensar
San Jose, CA · Campbell, CA
Must have skills:
Added 9 mins ago
Software Engineer (AI)
Zensar
Lansing, MI · Ann Arbor, MI
Must have skills:
Added 10 mins ago
Engineer Support Services
Insight
Austin
Understanding of TCP/IP, DNS, DHCP, VPN, Wi-Fi, and enterprise networking fundamentals.
Added 13 mins ago
UNAVAILABLE
University of Utah Health
SALT LAKE CITY, UT
The DevOps Engineer III (Cloud Platform Engineer III) is a senior level technical contributor responsible for the development, automation, and maintenance of the organization’s multi-cloud…
Added 15 mins ago
Lead Firewall Engineer
Leidos
Washington, DC
Must have active DoD TS/SCI security clearance · Must have a Juniper, Cisco, or Palo Alto certification prior to start
Added 15 mins ago
C
Senior Azure Virtual Desktop Engineer
Cognizant
Washington, DC
- $79,000 to $90,000 USD / year
As a Senior Azure Virtual Desktop Engineer, you will make an impact by designing, deploying, automating, and optimizing Azure Virtual Desktop environments that support both pooled…
Added 15 mins ago
AI Native Cloud and Platform Architect - Senior Manager
EY
Washington, DC
To qualify you must have
Added 15 mins ago
Cloud Engineer and Site Reliability (SME) - Senior Manager
EY
Washington, DC
To qualify you must have
Added 15 mins ago
Associate Director Cybersecurity Engineering
Merck
Washington, DC
We are seeking a Cloud Security Engineer to design, implement, and automate security controls across enterprise cloud environments. This role will partner with our Cloud, Application,…
Added 15 mins ago
OT Security Platform Engineer – Dragos
Cognizant
Washington, DC
We are seeking an experienced OT Security Platform Engineer / Technical Lead to own and operate the Dragos security monitoring platform across a global manufacturing environment. This is a…
Added 16 mins ago
EC
Sr Cloud Operations Engineer
Evolver Commercial
SF, CA
- $165,000 to $180,000 USD / year
Evolver is seeking an experienced Senior Cloud Operations Engineer to provide hands-on operational support across Microsoft Azure, VMware, and other critical enterprise platforms. The…
Added 16 mins ago
A
Deployment Engineer
Actalent
Brisbane, CA
- $45 to $62.5 USD / hour
Candidates must be comfortable with extended travel assignments.Schedule: Must be available for day, night, weekend, and rotating shifts
Added 19 mins ago
Senior Hardware Development Engineer, AWS Mainstream Compute
Amazon Data Services, Inc.
Austin, TX · Seattle, WA · Cupertino, CA
…support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We…
Added 21 mins ago
BV
Terraform Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Terraform Engineer to build, secure, automate, and operate cloud or enterprise infrastructure and platforms. The work focuses on availability,…

Insight

Engineer Support Services

Austin, United States

Apply on insight.eightfold.ai About employer

Applications open in a new tab.

Job details

Apply by: May 10, 2027
Experience: 3-5+ years of experience in Desktop Support, IT Support, or End-User Computing within an enterprise environment.
Posting language: English
Posted: Nov 11, 2026

Original job description

Requisition Number: 106962

Engineer Support Services

Location: This role is fully onsite in Austin, TX

Salary: $115,000 / annualized

Insight at a Glance

14,000+ engaged teammates globally
$8.2 billion in revenue in 2025
Certified as a Great Place to work in 9 Countries in 2025
Fortune 500 Company (No. 447) in 2025
Received 25+ industry and partner awards in the past year
$1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

We are seeking a highly motivated, customer-focused IT Tech Support Specialist to provide onsite technical support at our Austin, TX location. This role serves as a key onsite technology resource, delivering Level 2 support, resolving complex hardware and software issues, supporting end-user technology initiatives, and minimizing disruption to business operations.

The successful candidate will demonstrate strong technical ownership, excellent communication skills, professionalism, urgency, and discretion while supporting a fast-paced enterprise environment.

What you’ll do:

Desktop and End-User Support

Provide hands-on Level 2 technical support for onsite employees.
Troubleshoot Windows 11, Microsoft 365, Outlook, Teams, and enterprise applications.
Diagnose and resolve hardware, software, network connectivity, authentication, and peripheral issues.
Support desktops, laptops, HP Thin Clients, mobile devices, printers, and conference room technology.
Troubleshoot Citrix VDI issues involving connectivity, performance, authentication, sessions, and user profiles.
Provide remote support when required.

Incident Management and Escalations

Manage incidents and service requests through ServiceNow.
Prioritize work based on business impact, urgency, and established service-level expectations.
Maintain accurate ticket documentation, troubleshooting steps, and resolution details.
Collaborate with Infrastructure, Engineering, Security, and other technical teams to resolve complex issues.
Communicate status, impact, and next steps clearly to users and stakeholders.
Identify recurring issues and contribute to problem management and long-term remediation.

Executive and Business-Critical Support

Deliver responsive, professional technical support to business users and senior stakeholders.
Provide high-touch support for time-sensitive and business-critical technology issues.
Support meeting room technology, video conferencing, and collaboration tools.
Maintain discretion and take end-to-end ownership of escalated issues.

Endpoint Management and Deployment

Configure, deploy, maintain, and troubleshoot corporate workstations and mobile devices.
Support device provisioning, software installation, replacement, and lifecycle activities.
Assist with endpoint management platforms such as Microsoft Intune and MobileIron.
Support employee onboarding, offboarding, workstation transitions, and technology refreshes.
Maintain accurate hardware inventory and asset records.

Operational Excellence

Follow IT security policies, identity verification procedures, and operational controls.
Maintain technical documentation and contribute to knowledge base improvements.
Identify opportunities to improve service delivery and reduce recurring incidents.
Collaborate with regional and global Tech Support teams to provide consistent support.
Participate in technical projects, system upgrades, migrations, and enterprise rollouts.

What we’re looking for:

3-5+ years of experience in Desktop Support, IT Support, or End-User Computing within an enterprise environment.
Strong troubleshooting knowledge of Windows 10/11 and Microsoft 365 applications.
Experience supporting Citrix VDI or similar virtual desktop technologies.
Working knowledge of Active Directory, Microsoft Entra ID, and Group Policy.
Familiarity with Microsoft Intune, MobileIron, or similar endpoint management platforms.
Experience with ITSM platforms such as ServiceNow.
Understanding of TCP/IP, DNS, DHCP, VPN, Wi-Fi, and enterprise networking fundamentals.
Experience supporting iOS and Android mobile devices.
Excellent written and verbal communication skills, customer service orientation, and analytical problem-solving ability.
Ability to manage competing priorities, work independently, and communicate technical information to nontechnical audiences.
Professional presence and confidence supporting senior stakeholders and executive-level users.

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Posting Notes: Austin || Texas (US-TX) || United States (US) || Engineering || None || US - Austin, TX ||

Apply on insight.eightfold.ai About employer

Report this job

Work requirements

Jobs in the United States