Warehouse Operations Lead - Outbound

Job Description

The Warehouse Operations Lead – Outbound is responsible for driving day-to-day execution of outbound warehouse activities, ensuring customer orders are picked, packed, staged, and shipped accurately, efficiently, and on schedule.

This role serves as the primary point of coordination for the outbound warehouse team, bridging frontline associates and leadership to ensure order fulfillment, picking, packing, staging, shipping, and related inventory processes are executed safely, efficiently, and in alignment with company standards and WMS procedures.

The ideal candidate is a hands-on leader who can coordinate outbound workflow, support team performance, maintain order accuracy, and ensure consistent operational discipline in a fast-paced warehouse environment.

Skills and Requirements

• 3–5 years of warehouse or distribution experience.
• Prior experience in a lead or senior associate role.
• Strong understanding of outbound warehouse operations, including picking, packing, staging, shipping, replenishment, and order fulfillment.
• Experience working with WMS systems and RF scanners.
• Ability to coordinate workflow and provide direction to frontline warehouse associates.
• Experience with shipping processes, carrier pickups, and outbound documentation preferred.
• Strong understanding of order accuracy and warehouse process controls.
• Ability to lead by example and work effectively in a fast-paced environment.
• Strong communication, organization, and problem-solving skills.
• Strong attention to detail and ability to identify discrepancies.
• Ability to work effectively with warehouse leadership, transportation partners, and cross-functional teams.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.