Vendor Onboarding Specialist

Required Skills & Experience

• At least 2 years of working experience working with vendors or customers or something similar
• Excellent written and verbal communication
• Ability to multitask
• Highly organized
• Experience reviewing documents
• Ability to learn quickly

Nice to Have Skills & Experience

• Ariba SLP experience (supplier lifecycle and performance)
• Familiar with reviewing banking documents, certificates of insurance (COI), and W9's
• Finance or tax background
• Purchasing background
• Manufacturing industry knowledge

Job Description

We are seeking a proactive and detail-oriented Vendor Onboarding Specialist to lead the onboarding process for new vendors using the Ariba Supplier Lifecycle and Performance (SLP) system. This role is critical in ensuring a smooth and efficient experience for both internal teams and external vendors. Key Responsibilities:

• Vendor Onboarding Leadership: Take ownership of the end-to-end onboarding process for new vendors in Ariba SLP. Serve as the primary point of contact for vendors during onboarding.
• External Vendor Support: Communicate with vendors primarily via email and through the Ariba system. Guide vendors through account setup and troubleshoot issues as needed.
• Internal Coordination: Collaborate with internal teams to initiate vendor requests. Provide timely updates and answer questions throughout the onboarding process.
• Administrative Oversight: Ensure vendors receive necessary communications and follow up on pending actions. Monitor system workflows to prevent delays or closures due to inactivity.
• System Management: Address issues within Ariba SLP, including stalled processes or closed requests. Maintain accuracy and compliance within the system.