Jobs in the United States

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Added 20 mins ago
AI Automation Engineer - CoPilot
CGI Technologies and Solutions, Inc.
Canton, MA
. Workflow automation: Connect agents to systems using Power Automate, connectors, and APIs (e.g., SharePoint, Teams, Outlook, Dataverse, Excel, ServiceNow, internal apps).
Added 20 mins ago
C
Sr. Lab System Support Engineer
Cognizant
Billerica, MA
- $95,000 to $115,000 USD / year
Utilize ticketing platforms such as ServiceNow for incident, request, and change management activities.
Added 20 mins ago
C
Sr. Lab System Support Engineer
Cognizant
Billerica, MA
- $95,000 to $115,000 USD / year
Utilize ticketing platforms such as ServiceNow for incident, request, and change management activities.
Added 21 mins ago
Infrastructure Tool Kit (JTK) Developer
GovCIO
Boston, MA
GovCIO is currently hiring for a Developer with Infrastructure Tool Kit (JTK) experience to develop and maintain systems code for the United States Postal Service (USPS). This position will…
Added 21 mins ago
Data, Communications, and Policy Analyst (Remote)
GovCIO
Boston, MA
Pull data from data systems including but not limited to ServiceNow, MS SharePoint and MS Power Applications.
Added 43 mins ago
Technical Account Manager
Dynatrace
Remote, United States
Hands-on experience integrating observability platforms with ITSM and CMDB tooling (e.g., ServiceNow, Jira Service Management), with a solid understanding of how enterprises change…
Added 2 hours ago
Managed Services - Integrated Risk Management (Archer) - Senior Analyst
EY
McLean, VA · Los Angeles, CA · Cincinnati, OH · Dallas, TX · Chicago, IL · San Francisco, CA · Philadelphia, PA · Austin, TX · New York, NY · San Antonio, TX · San Diego, CA · Boston, MA · Baton Rouge, LA · Cleveland, OH · Atlanta, GA
ServiceNow Certifications: Certified System Administrator (CSA)
Added 2 hours ago
AC
Accounts Payable Support (Up To 29/hr)
Aston Carter
Minneapolis, MN
- $25 to $29 USD / hour
…environment. This role focuses on ticket resolution within Oracle and ServiceNow, supports both internal and external customers, and contributes to continuous improvement through…
Added 2 hours ago
Infrastructure Tool Kit (JTK) Developer
GovCIO
Pierre, SD
GovCIO is currently hiring for a Developer with Infrastructure Tool Kit (JTK) experience to develop and maintain systems code for the United States Postal Service (USPS). This position will…
Added 3 hours ago
Employee Services Partner
Mass General Brigham Incorporated
Remote, United States
Added 4 hours ago
Network Site Reliability Engineer
NVIDIA USA
CA
Added 4 hours ago
ServiceNow Application Engineer
TEKsystems
Omaha, NE
Our client in the commercial insurance industry is seeking a Senior ServiceNow Developer / Architect to serve as the primary technical SME for a growing enterprise ServiceNow environment.…
Added 5 hours ago
WI
Technical Project Manager (Contractor)
WOW! Internet, Cable, and Phone
Denver, CO
- $61 USD / hour
Added 5 hours ago
Lead Engineer I, Tech Product Manager 139528
KPMG LLP
Jackson, MS
Added 5 hours ago
Field (Deskside) Technician - (Field Support Technician I)
QBE LLC (Federal)
Boyers, PA
Experience using ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform.
Added 5 hours ago
TS/SCI Azure Administrator
Insight Global
Bath, OH
Experience using Jira, ServiceNow, or similar ticketing and incident management platforms.
Added 5 hours ago
Sr. Manager, Fulfillment
Open Text Inc
Darbydale, OH
…leading operational improvements leveraging SAP, Salesforce, ServiceNow, and related enterprise systems. ONE LAST THING Join OpenText as a Senior Manager, Fulfillment and play a pivotal…
Added 5 hours ago
Dataiku Platform Engineer
Insight Global
Cincinnati, OH
Integrate Dataiku monitoring and pipeline failure notifications with ServiceNow to improve incident management and operational visibility.
Added 5 hours ago
Associate Manager - ERP Package Applications
DXC Technology
Columbus, OH
ServiceNow System Administrator, Certified Implementation Specialist and / or Certified Application Developer certifications preferred
Added 6 hours ago
ServiceNow Discovery Developer **
CGI Technologies and Solutions, Inc.
Lafayette, LA
CGI is seeking a ServiceNow Discovery Developer to develop, customize, and support ServiceNow Discovery capabilities within a large enterprise environment. The role will focus on…
Added 6 hours ago
Senior ServiceNow Developer **
CGI Technologies and Solutions, Inc.
Lafayette, LA
CGI is seeking a Senior ServiceNow Developer – Core Platform to develop, enhance, integrate, and troubleshoot ServiceNow capabilities within a mature, highly customized enterprise…
Added 6 hours ago
AWS Application Production Support Engineer **
CGI Technologies and Solutions, Inc.
Lafayette, LA
. Create, update, and track incidents and service requests in ServiceNow.
Added 6 hours ago
Senior DevOps Engineer
CGI Technologies and Solutions, Inc.
Lafayette, LA
. Experience integrating pipelines with tools such as Artifactory, SonarQube, ServiceNow, Vault, or AWS Secrets Manager.
Added 6 hours ago
Senior AWS Production Support Engineer *
CGI Technologies and Solutions, Inc.
Lafayette, LA
. Experience leading critical incidents, application releases, and escalations, using ServiceNow or similar ITSM tools for Incident, Problem, Change, and Service Request Management.
Added 6 hours ago
Field Support Technician - Onsite Anchor
QBE LLC (Federal)
Virginian Beach, VA
Experience using ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform.

Insight Global

TS/SCI Azure Administrator

Bath, OH, United States

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Job details

Experience: 3+ years of experience in technical support, systems administration, help desk, or IT operations environments.
Posting language: English
Posted: Oct 31, 2026

Original job description

Job Description

Serve as the primary on-site technical resource supporting users within an Azure-based cloud environment. Troubleshoot and resolve issues related to cloud-hosted applications, virtual desktops, and user access while providing excellent customer service. Manage and document support requests through Jira or a similar ticketing platform, ensuring accurate tracking and timely resolution. Perform issue triage and coordinate escalations to engineering, platform, DevOps, SRE, and development teams when deeper technical support is required. Support Tier 4 troubleshooting activities for cloud platform issues while working closely with teams responsible for lower-tier support. Administer and maintain Azure Virtual Desktop (AVD) and other VDI technologies, including virtual machine troubleshooting, image creation, deployment, and patching. Build and maintain virtual machine images across Windows and Linux environments. Utilize configuration management tools such as Salt, Ansible, Chef, or Puppet to automate software deployment and system administration tasks. Monitor system health and performance, identify recurring issues, and contribute to long-term operational improvements. Support planned maintenance activities and communicate service impacts to end users when necessary. Create and maintain support documentation, knowledge base articles, and standard operating procedures. Route tickets to the appropriate technical teams when required and help ensure service-level agreement (SLA) compliance. Collaborate with cloud providers and internal technical teams to resolve infrastructure and application-related issues.

Skills and Requirements

Active TS/SCI security clearance. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent professional experience). Microsoft Azure Administrator Certification (AZ-104). 3+ years of experience in technical support, systems administration, help desk, or IT operations environments. Experience supporting Microsoft Azure cloud environments and cloud-hosted applications. Hands-on experience with Virtual Desktop Infrastructure (VDI), preferably Azure Virtual Desktop (AVD). Experience supporting and troubleshooting Windows and Linux operating systems. Experience with configuration management tools such as Salt, Ansible, Chef, or Puppet. Experience using Jira, ServiceNow, or similar ticketing and incident management platforms. Strong troubleshooting, analytical, and problem-solving skills. Ability to work independently in a customer-facing environment with minimal on-site supervision. Excellent written and verbal communication skills. Experience administering Jira, Confluence, and GitLab environments, including backup and recovery activities. Experience building, deploying, and maintaining virtual machine images. Familiarity with cloud operations, DevOps, or Site Reliability Engineering (SRE) practices. Experience supporting government or defense-related cloud environments. Experience operating in environments with strict SLA and response time requirements.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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More about this job

Skills

Troubleshoot
Customer service
Jira
DevOps
Technical support
Troubleshooting
Microsoft Azure
Microsoft Windows
Linux
Ansible
Puppet
System administration
Documentation
Regulatory compliance
Computer science
Computer technology
ServiceNow
Problem solving
Work independently
Site supervision
Communication skills
Atlassian Confluence
GitLab

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