Traveling Telecom Operations Manager

Required Skills & Experience

• Open to 75% traveling role
• Clean background (no misdemeanors or felonies) with ability to be processed for Government clearance
• 3+ years of experience in advanced communications, security technologies, telecom, electronics, and/or electrical troubleshooting skills
• One year of supervisory/managerial/leadership experience
• Leading a dispersed work force across a geographical region

Job Description

Insight Global is looking to bring on a Regional Operations Manager out of the Las Vegas OR Phoenix areas, who is open to traveling across the Southern region to supervise field technology specialist teams in support of a Federal client. The Regional Operations Manager is a critical role responsible for overseeing the deployment and maintenance of resources and personnel in the field. This role ensures successful execution of technology system implementation and ongoing maintenance activities across multiple project sites. The ideal candidate possesses strong technical expertise, leadership skills, and the ability to guide teams through installation, troubleshooting, and maintenance tasks. To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Lead a team within the assigned region in completing projects on time and within budget, to specifications, with accuracy and efficiency.
• Manage field installation and maintenance operations including personnel, vehicles, trailers, inventory, and equipment.
• Conduct operations in accordance with company policies and Quality Management System (QMS) processes.
• Conduct cost analysis, estimating expected costs for the project.
• Conduct risk assessment and reports on identified risks; provides recommendations for actions based on risk analysis.
• Prioritize work assignments
• Manage utilization across assigned resources establishing performance metrics
• Collaborate across multiple regions for efficient use of company resources
• Conduct capacity planning including workload demand
• Forecast staffing and resource needs
• Support surge planning and cross-region resource sharing
• Coordinate rapid response to critical maintenance issues
• Collaborate with clients and internal teams including the Program Management Office to ensure satisfaction and operational success.
• Ensure adherence to safety standards, environmental regulations and company specific compliance requirements.