Travel Product Manager

Required Skills & Experience

Must-Haves:

Bachelor’s degree in Hospitality, Tourism, related field, or equivalent industry experience 3+ years of experience in ship voyage development, travel planning, or a similar role Professional knowledge of geographic regions relevant to expedition voyages Basic understanding of maritime permitting, compliance laws, and regulations Experience with budgeting, cost management, and financial tracking Strong communication, negotiation, and stakeholder management skills Ability to collaborate effectively across Sales, Marketing, Marine Operations, Port Operations, and field teams Ability to train and communicate effectively with field staff, local guides, and vendors Proficiency with Microsoft Word, Excel, and PowerPoint Familiarity with project management tools Experience with mapping/charting programs used for navigation and technical sailing schedules

Nice to Have Skills & Experience

Plusses:

Master’s degree in Hospitality, Tourism Management, or related field 5+ years of ship voyage development experience Small-ship cruise or expedition travel industry experience Strong knowledge of competitive market positioning Experience with MXP and database management Experience creating technical sailing schedules Experience working with regulatory/industry organizations such as IAATO or AECO Experience developing paid shore excursions and ancillary revenue opportunities

Job Description

Day-to-Day:

Own the voyage experience from initial concept and deployment planning through execution Develop voyage programming and compelling guest experiences focused on responsible exploration Partner with senior leadership on annual ship deployments and itinerary changes Create and maintain sailing schedules/“technicals” alongside Marine and Port Operations Identify future vessel deployment requirements and secure necessary services Partner with Sales and Marketing on voyage positioning, selling propositions, launches, and content Monitor applicable permitting and maritime compliance requirements Build relationships with local communities, vendors, industry partners, and destination stakeholders Create and deliver product training for new itinerary launches Partner with National Geographic Expeditions on voyage programming Develop paid shore excursions to enhance the guest experience and generate incremental revenue Build and distribute operational working itineraries to shipboard and field teams Support shipboard leadership throughout operating seasons and assist with voyage deviations Own voyage P&L, manage land-cost budgets, and optimize profitability Negotiate vendor costs and prepare annual voyage budgets Process and reconcile voyage-related invoices Review final voyage documentation for accuracy Maintain operational information for contingencies and emergency situations Review guest feedback and operational reports and implement corrective action plans Conduct site inspections and work directly with ship personnel, guides, vendors, and field staff Maintain destination and competitive-market expertise for assigned regions Represent the organization with relevant regional industry associations as needed Incorporate environmental, conservation, education, and community-impact initiatives into voyage programming

Job Description:

Insight Global is seeking a Product Manager, Voyage for a top expedition travel and small-ship cruise client. This candidate will own the development and execution of exceptional voyage experiences from embarkation through disembarkation, combining product strategy with hands-on operational management. The VPM will collaborate across Marine and Port Operations, Sales, Marketing, shipboard teams, local vendors, and other partners to build compelling itineraries, manage deployment requirements, maintain voyage budgets and P&Ls, and continuously improve the guest experience. This is an excellent opportunity for an experienced travel or voyage professional who enjoys balancing creative itinerary development, complex logistics, stakeholder management, and commercial performance.