Top Secret Cleared Knowledge Manager

Required Skills & Experience

• Bachelor’s degree in a related field with 5 years of relevant experience; Master’s degree with 3 years of relevant experience; PhD or Juris Doctorate in a related field; or high school diploma/equivalent with 9 years of relevant experience.
• Experience developing Knowledge Management programs within technology-focused, government, technical, or similarly complex environments.
• Experience implementing and supporting SharePoint-based knowledge and collaboration solutions.
• Experience developing or maintaining web-based information resources using HTML, CSS, and JavaScript.
• Strong understanding of knowledge lifecycle management, content governance, information architecture, taxonomy, metadata, search, and organizational learning.
• Ability to translate business and operational requirements into practical KM processes and technical solutions.
• Current Top Secret security clearance

Job Description

Insight Global is seeking an experienced Knowledge Manager / Systems Application Analyst to support a client in Norfolk, Virginia. This on-site position will provide Knowledge Management (KM) expertise supporting operations at the Navy Warfare Development Center at Norfolk Naval Station and other facilities throughout the Hampton Roads area. The selected candidate will lead the development, execution, and continuous improvement of the organization’s Knowledge Management program. This individual will help ensure critical institutional knowledge is effectively captured, organized, governed, shared, and maintained to strengthen operational effectiveness, collaboration, training, and organizational learning.

Responsibilities

• Develop, manage, and continuously improve Knowledge Management frameworks, strategies, standards, and governance processes.
• Lead KM initiatives and provide guidance to KM team members, content owners, subject matter experts, and stakeholders.
• Identify, capture, organize, classify, maintain, and assess organizational knowledge assets.
• Design, configure, administer, and maintain Microsoft SharePoint sites, libraries, lists, pages, permissions, metadata, content types, workflows, and knowledge repositories.
• Develop and maintain web-based KM resources using HTML5, CSS3, and JavaScript.
• Apply web development and user-experience principles to improve the accessibility, usability, and presentation of organizational knowledge.
• Partner with cross-functional organizations to align KM initiatives with operational processes, training programs, organizational learning, information governance, and business objectives.
• Promote adoption of KM platforms, tools, standards, and processes that encourage knowledge sharing and collaboration.
• Establish content lifecycle and governance processes that keep information accurate, authoritative, current, accessible, and appropriately controlled.
• Develop KM training materials, documentation, user guides, standards, and best practices.
• Identify barriers to knowledge sharing and develop strategies to strengthen participation and adoption.
• Evaluate emerging technologies and tools that can enhance enterprise search, collaboration, content management, automation, and knowledge discovery.
• Identify and communicate KM success stories, lessons learned, and best practices.

Salary range is between 80k to 115k based on skills and abilities.