Tier 1 Support Specialist

Required Skills & Experience

Strong attention to detail and ability to accurately track/manage data Comfortable working with computers and learning new technical processes Hard-working and eager to learn Reliable transportation for a fully onsite schedule GED or high school equivalent accepted; bachelor’s degree also acceptable Entry-level/Tier 1 candidates welcome

Nice to Have Skills & Experience

Tier 1 help desk/support experience Computer repair or hardware experience Experience imaging computers Lenovo computer repair/training experience Familiarity with U.S. import processes Experience assembling, installing, or supporting kiosks

Job Description

Insight Global is seeking a Tier 1 Support Specialist for a top healthcare and life sciences client. This is an excellent opportunity for an early-career technical professional looking to get their foot in the door and develop hands-on IT experience. The candidate will receive extensive training across Tier 1 support, computer imaging and repair, data tracking, and kiosk-related work while cross-training on responsibilities currently owned by an experienced team member. The ideal candidate is dependable, detail-oriented, comfortable with technology, and motivated to learn. This is a contract opportunity with potential for future conversion; however, an FTE position is not guaranteed.