Technology Consultant - Retail & Infrastructure

Required Skills & Experience

• 2+ years of experience supporting retail technology, digital signage, A/V, infrastructure, IT, or related technology projects.
• Strong project coordination or project management skills with the ability to manage multiple priorities simultaneously.
• Hands-on technical aptitude and a strong troubleshooting mindset.
• Experience with Windows configuration, hardware, software, and device troubleshooting.
• Working knowledge of audiovisual technology such as displays, media players, LED panels, audio systems, video scalers, controllers, and A/V-over-IP solutions.
• Familiarity with digital signage platforms or content management systems.
• Ability to work effectively with vendors, integrators, construction teams, architects, and internal technology stakeholders.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills, including the ability to create technical documentation.
• Ability to independently take ownership of assigned work, determine next steps, and drive projects to completion.

Nice to Have Skills & Experience

• Experience with SignageOS or similar digital signage platforms.
• Experience working with A/V integrators or technology vendors.
• Familiarity with Linux environments such as Raspberry Pi or Ubuntu.
• Basic networking knowledge, including TCP/IP and VLANs.
• Experience with remote-support tools such as Bomgar or MeshCentral.
• Bash or PowerShell scripting experience.
• Experience supporting technology for retail store openings, construction projects, or physical environments.
• Understanding of blueprints, technology layouts, cabling, wiring, and installation requirements.
• Ability to travel occasionally for store launches, installations, or onsite troubleshooting.

Job Description

We are looking for a highly motivated, technically curious Technology Consultant to support consumer-facing technology initiatives across North American retail locations. This role will partner closely with the Retail Technology team to manage technology projects tied to new store openings, digital signage, audio/music systems, A/V infrastructure, and other in-store technology. With a significant pipeline of store openings and technology initiatives planned, this person will help own projects from early planning and design through vendor coordination, installation, launch, and ongoing support. The ideal candidate combines technical troubleshooting skills with strong project ownership. This team moves quickly, so we are looking for someone who can take an assignment, determine the next steps, coordinate the right people, and drive the work forward without needing significant day-to-day direction.

This role is best suited for someone who is a self-starter with a genuine passion for technology. The team has a large pipeline of projects and needs someone who can jump in, take ownership, and keep work moving.