Technical Support Technician

Job Description

For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. The ideal candidate will be able to resolve issues quickly and accurately with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics.

You must possess technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision. This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously. Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives

Skills and Requirements

MUST HAVES:

• 1+ years of experience with Data Center, hands on hardware support, network support
• Certifications – need one or more of these: A+, CCNA, OSHA, COMPTIA, Cisco
• Linux experience
• Easily coachable, great personality !!!
• Certifications – need one or more of these: A+, CCNA, OSHA, COMPTIA, Cisco

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.