Technical Service Coordinator

Required Skills & Experience

• Must possess basic math skills
• Must be able to work some after hours and weekend work during peak times
• Hardworking and reliable

Job Description

• Communicates professionally with customers, managers, and sales engineers to coordinate equipment deliveries, pick-ups, and service calls.
• Assists with the setup and installation of rented equipment and ensures proper documentation is completed.
• Provides training to authorized operators and/or customers on the safe and effective use of rental equipment.
• Ensures all paperwork is accurately completed, including tracking serial numbers and customer signatures.
• Troubleshoots equipment issues and demonstrates a strong understanding of the operation, specifications, and controls of rental units.
• Inspects, cleans, and tests returned equipment to ensure proper function and appearance.
• Assists with installation of flexible gas hoses for propane and natural gas applications, following safe procedures for checking gas connections.
• Collaborates with managers and sales engineers to maintain accurate inventory records and equipment tracking.
• Participates in on-call rotation for emergency service support, including evenings and weekends, as needed.