Jobs in the United States

25+ jobs

Save this search

Added 5 mins ago
Master Scheduler
Trinzic
Beavercreek, OH
At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than…
Added 5 mins ago
Electrical Engineer (Thermal Chilled Water Systems)
Vertiv Corporation
Westerville, OH
…complex problems where no precedence exists. Will provide direct support of our manufacturing teams, analyze manufacturing issues, report findings back to the electrical engineering team,…
Added 6 mins ago
A
1st Shift Machinist
Aerotek
Ashland, OH
- $20 to $25 USD / hour
Read and interpret blueprints, engineering drawings, and job orders to determine specifications, tooling requirements, and machining operations.
Added 6 mins ago
TS/SCI Platform Engineer
Insight Global
Beavercreek, OH
…maintaining secure Kubernetes and cloud-based environments that support mission-critical government programs. The role will focus on automating infrastructure and deployment processes using…
Added 6 mins ago
Senior Network Engineer - Aruba & Fortinet FortiGate
Insight Global
Dublin, OH
We're seeking a Senior Network Engineer to lead the design, deployment, and support of enterprise network and security infrastructure across approximately 50 sites and 4 data centers. This…
Added 6 mins ago
IT Operations Intern (Summer 2027)
Hendrickson
Canton, OH
Added 6 mins ago
MT
Security Controls Assessor
Modern Technology Solutions, Inc.
Dayton, OH
- $180,000 to $220,000 USD / year
Modern Technology Solutions, Inc. (MTSI) is seeking a Security Control Assessor (SCA) to support an MTSI contract with the Assistant Secretary of the Air Force, Acquisition, Technology and…
Added 6 mins ago
A
PCB Layout Design Engineer
Actalent
Cincinnati, OH
- $75 to $85 USD / hour
We are seeking an experienced PCB Layout Design Engineer to support the development of advanced, high-reliability electronic hardware for mission-critical applications.
Added 6 mins ago
A
CNC Operator- 20-23/hr+Benefits, Start ASAP
Aerotek
Cincinnati, OH
- $12 to $18 USD / hour
Operate and monitor CNC machines to produce precision components according to engineering requirements.
Added 6 mins ago
A
Engineer Circuit Design 2
Actalent
Cincinnati, OH
- $62 to $70 USD / hour
…PCB Layout Design Engineer, you will have the opportunity to support the design and delivery of high-reliability circuit card assemblies for aerospace, defense, and space flight…
Added 6 mins ago
Data Scientist, Operations Research
Cardinal Health
Columbus, OH
Distribution center network design and capacity planning
Added 7 mins ago
Director, Global Network Delivery, Server Operations
Google
Columbus, OH
Share Director, Global Network Delivery, Server Operations
Added 9 mins ago
AU
Project Manager
AtkinsRealis USA Inc.
United States
- $140,000 to $200,000 USD / year
Develop presentations and proposals to secure new work and network to uncover new opportunities and resources.
Added 15 mins ago
Program Manager
AIRO Group Holdings, Inc.
McLean, VA · Phoenix, AZ
…architect bridging the Government sponsor, ATI/DIBC, AIRO's engineering and manufacturing organizations, and an extensive network of partner manufacturers, translating the Government's need…
Added 19 mins ago
Software Engineer
Cisco Systems, Inc.
San Jose, CA
…and cloud architectures. We serve as a hub for world-class engineering talent, working together to push the boundaries of what is possible in modern wireless connectivity. Our environment…
Added 31 mins ago
CNC Machinist - Programmer / Operator
Smiths Group
Port Arthur, TX
We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe,…
Added 31 mins ago
K
Customer Service Engineer (VA ESOM)
Kentro
San Antonio, TX
- $28 to $32 USD / hour
Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area…
Added 31 mins ago
AC
Accountant
Aston Carter
Tualatin, OR
- $49.03 to $62.5 USD / hour
Collaborate closely with manufacturing, supply chain, engineering, and FP&A teams to support business objectives.
Added 31 mins ago
AC
Production Scheduler
Aston Carter
Placentia, CA
- $25 to $30 USD / hour
Optimize resource utilization (labor, machinery, and materials) to improve efficiency, reduce downtime, and support cost control initiatives.
Added 31 mins ago
K
Customer Service Engineer IRP (VA ESOM)
Kentro
Columbia, SC
- $28 to $32 USD / hour
Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area…
Added 31 mins ago
K
Customer Service Engineer IRP (VA ESOM)
Kentro
Reno, NV
- $28 to $32 USD / hour
Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area…
Added 31 mins ago
K
Customer Service Engineer (VA ESOM)
Kentro
Salt Lake City, UT
- $28 to $32 USD / hour
Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area…
Added 31 mins ago
K
Customer Service Engineer IRP Surge Support (VA ESOM)
Kentro
Washington
- $28 to $32 USD / hour
May assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area…
Added 31 mins ago
Designer
LTS Managed Technical Services LLC
Chicago, IL · Denver, CO
…for telecommunication networks. You’ll work closely with the engineering team to create constructible GPON network designs using various tools, collaborating with design and construction…
Added 31 mins ago
Designer
LTS Managed Technical Services LLC
Florence, KY · Cincinnati, OH
…for telecommunication networks. You’ll work closely with the engineering team to create constructible GPON network designs using various tools, collaborating with design and construction…

Insight Global

Tech Writer

Dallas, TX, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 3+ years of experience as a Technical Writer within IT, networking, cloud, or engineering environments
Posting language: English
Posted: Oct 20, 2026

Original job description

Job Description

Insight Global is seeking a Technical Writer to support a network-focused program by driving end-to-end process documentation, standardization, and data consolidation efforts. This role goes beyond traditional documentation - serving as a process strategist responsible for organizing fragmented data, defining workflows, and enabling a centralized “single source of truth.” The ideal candidate is tech-savvy, analytical, and proactive, capable of working across engineering and program teams to document, validate, and operationalize scalable processes that are ultimately AI-ready and measurable. Key Responsibilities include: Process Documentation & Standardization -Inventory and document 30+ high-level network and operational processes, prioritizing top processes based on business impact -Create and maintain Standard Operating Procedures (SOPs) including clear ownership, inputs/outputs, and step-by-step workflows -Ensure every process is documented with who, what, when, where, and measurable outcomes -Identify gaps where processes or SOPs do not exist and build documentation from scratch

Data Consolidation & Source of Truth

-Consolidate fragmented process data across tools into a centralized, unified documentation repository -Validate and connect data across systems (e.g., Jira, Confluence, GitHub, Slack) to ensure consistency and accuracy -Map where documentation, file transfers, and records live and standardize access points -Enable traceability across processes, documentation, and data storage locations

Process Mapping & Workflow Optimization

-Translate complex workflows into clear process maps and decision trees -Ensure programs and teams are aligned to and actively referencing standardized processes -Identify opportunities to streamline workflows and improve efficiency using technology and data insights

Stakeholder Collaboration & Delivery

-Partner with network engineers, program leads, and SMEs to gather inputs and validate documentation -Conduct interviews and working sessions to extract process knowledge and undocumented workflows -Drive alignment on priorities, pilot programs, and process maturity levels

Training, Adoption & Governance

-Roll out standardized documentation and processes across teams -Train stakeholders on new workflows and documentation standards -Establish governance for ongoing updates, version control, and process ownership

Day-to-Day Responsibilities include:

-Gather and analyze existing documentation, templates, and workflows -Conduct gap analysis to identify missing or incomplete processes -Build documentation and process maps for prioritized initiatives -Support roadmap prioritization with program leadership -Facilitate stakeholder interviews and working sessions -Publish finalized documentation and lead enablement/training sessions

Success Milestones -First 30 Days Build a comprehensive inventory of processes and documentation Engage stakeholders to understand workflows and pain points Define process maturity levels (high / medium / low) Partner with leadership to create a prioritized roadmap

-Post first 30 days:

Execute documentation and standardization efforts across prioritized processes Continuously interview, document, organize, and train Deliver a centralized, scalable process framework that supports AI-readiness and data-driven insights

Skills and Requirements

-3+ years of experience as a Technical Writer within IT, networking, cloud, or engineering environments -Hands-on experience with diagramming tools (Visio, Lucidchart, Draw.io) for process mapping -Ability to drive efficiencies using the data processes identified -Experience creating and maintaining documentation in Confluence/Jira, including structuring pages and content -Exceptional ability to translate complex technical concepts into clear, concise documentation for varied audiences -Experience working in Agile or Scrum environments -Familiarity with Jira, GitHub, or other ticketing/version control systems -Strong understanding of networking fundamentals (routing, switching, firewalls) -Experience with automation and infrastructure tooling (e.g., Ansible, Terraform, CI/CD pipelines) -Draw.IO experience to create a decision matrixs -GitHub experience

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

Apply About employer

Report this job