Jobs in the United States

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Added 2 mins ago
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Head of MLE
Ironsite
United States
- $200,000 to $330,000 USD / year
We're hiring a Head of ML Engineering to own how our research team's models get tested, labeled, shipped, and run in production.
Added 6 mins ago
Enterprise Application Engineer
Syngenta Group
Durham
…the ever-growing demand for food and fuel. We’re a global Ag Tech powerhouse, headquartered in the United States, with passionate, local experts collaborating with farmers to deliver…
Added 8 mins ago
K
Customer Service Engineer (VA ESOM)
Kentro
San Antonio, TX
- $28 to $32 USD / hour
Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additiona
Added 8 mins ago
K
Customer Service Engineer IRP (VA ESOM)
Kentro
Columbia, SC
- $28 to $32 USD / hour
Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevant experience ma
Added 8 mins ago
K
Customer Service Engineer IRP (VA ESOM)
Kentro
Reno, NV
- $28 to $32 USD / hour
Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevant experience may be substi
Added 8 mins ago
K
Customer Service Engineer (VA ESOM)
Kentro
Salt Lake City, UT
- $28 to $32 USD / hour
Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevan
Added 8 mins ago
K
Customer Service Engineer IRP Surge Support (VA ESOM)
Kentro
Washington
- $28 to $32 USD / hour
Added 8 mins ago
Senior Data Engineer
Kentro
Fayetteville, NC
…Development, Application and Training (EDAT) missions. This is an engineering role, not an analyst or compliance role. You will write production code, integrate mission and enterprise data…
Added 15 mins ago
FE
Maintenance Technician I
Federal Express Corporation
Cedar Rapids, IA
- $20.35 to $31.73 USD / hour
Examples of what you can expect to learn in the Maintenance Tech I level (does not include all areas/responsibilities).
Added 17 mins ago
Software Development Engineer, WW Stores FinTech
Amazon.com Services LLC
Seattle, WA
…scalable systems for Amazon Stores Finance Customers. We are the tech team that builds and supports Worldwide Amazon Stores – one of the fastest growing, largest and most complex Supply…
Added 18 mins ago
Supervisor - Aircraft Maintenance
United Airlines
San Francisco, CA
…destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top…
Added 21 mins ago
Co-Founder & CEO - Entrepreneur in Residence
FutureSight Ventures
Remote, United States
Venture building resources, including embedded design, engineering, growth, and fundraising support from day one
Added 21 mins ago
Co-Founder & CEO - Entrepreneur in Residence
FutureSight Ventures
Remote, United States
Venture building resources, including embedded design, engineering, growth, and fundraising support from day one
Added 21 mins ago
Co-Founder & CEO - Entrepreneur in Residence
FutureSight Ventures
Remote, United States
Venture building resources, including embedded design, engineering, growth, and fundraising support from day one
Added 21 mins ago
Co-Founder & CEO - Entrepreneur in Residence
FutureSight Ventures
Remote, United States
Venture building resources, including embedded design, engineering, growth, and fundraising support from day one
Added 21 mins ago
Co-Founder & CEO - Entrepreneur in Residence
FutureSight Ventures
Remote, United States
Venture building resources, including embedded design, engineering, growth, and fundraising support from day one
Added 21 mins ago
Co-Founder & CEO - Entrepreneur in Residence
FutureSight Ventures
Remote, United States
Venture building resources, including embedded design, engineering, growth, and fundraising support from day one
Added 21 mins ago
Co-Founder & CEO - Entrepreneur in Residence
FutureSight Ventures
Remote, United States
Venture building resources, including embedded design, engineering, growth, and fundraising support from day one
Added 21 mins ago
Co-Founder & CEO - Entrepreneur in Residence
FutureSight Ventures
Remote, United States
Venture building resources, including embedded design, engineering, growth, and fundraising support from day one
Added 26 mins ago
T
Strategic Finance / Operations Analyst
Turn/River
San Francisco, CA
- $145,000 to $155,000 USD / year
…data-driven playbooks and flexible capital to re-architect engineering, product, go-to-market, talent and resourcing to build enduring value. Founded in 2012 and based in San Francisco,…
Added 36 mins ago
O
Data Center Support Services Technician - Washington Vets to Tech (WaV2T)
Oracle
Harwood, ND
- $23.08 to $45.05 USD / hour
Oracle is proud to partner with Washington Vets to Tech (WaV2T) to support transitioning service members, veterans, and military spouses as they begin their civilian technology careers. If…
Added 38 mins ago
O
Senior Application Software Engineer
Oracle
Nashville, TN
- $86,100 to $187,000 USD / year
You will design, implement, and support application features and engineering improvements, combining hands-on development with guidance for other engineers. You will contribute to…
Added 39 mins ago
General Manager, 3rd Party Vendor Management
Ontra
Remote, United States
- Lead Across Functions: Partner with Product, Engineering, UX, GTM, Marketing, Operations, and Finance to align on scope and roadmap and decide where to invest for scale.
Added 42 mins ago
S
Sales Development Representative, Observability
Snowflake
Menlo Park, CA
- $50,400 to $66,150 USD / year
If you are looking to turbocharge a career in tech sales, this is your training ground. We provide the tools, the mentorship, and the roadmap to turn high-potential talent into elite sales…
Added 42 mins ago
S
Senior Data Scientist, Product
Scribe
San Francisco, CA
- $170,000 to $220,000 USD / year
As the first Senior Data Scientist for Product, you’ll partner with our product, design, and engineering teams to understand user behavior, identify opportunities, and measure the impact of…

Insight Global

Tech Writer

Dallas, TX, United States

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Job details

Experience: 3+ years of experience as a Technical Writer within IT, networking, cloud, or engineering environments
Posting language: English
Posted: Oct 20, 2026

Original job description

Job Description

Insight Global is seeking a Technical Writer to support a network-focused program by driving end-to-end process documentation, standardization, and data consolidation efforts. This role goes beyond traditional documentation - serving as a process strategist responsible for organizing fragmented data, defining workflows, and enabling a centralized “single source of truth.” The ideal candidate is tech-savvy, analytical, and proactive, capable of working across engineering and program teams to document, validate, and operationalize scalable processes that are ultimately AI-ready and measurable. Key Responsibilities include: Process Documentation & Standardization -Inventory and document 30+ high-level network and operational processes, prioritizing top processes based on business impact -Create and maintain Standard Operating Procedures (SOPs) including clear ownership, inputs/outputs, and step-by-step workflows -Ensure every process is documented with who, what, when, where, and measurable outcomes -Identify gaps where processes or SOPs do not exist and build documentation from scratch

Data Consolidation & Source of Truth

-Consolidate fragmented process data across tools into a centralized, unified documentation repository -Validate and connect data across systems (e.g., Jira, Confluence, GitHub, Slack) to ensure consistency and accuracy -Map where documentation, file transfers, and records live and standardize access points -Enable traceability across processes, documentation, and data storage locations

Process Mapping & Workflow Optimization

-Translate complex workflows into clear process maps and decision trees -Ensure programs and teams are aligned to and actively referencing standardized processes -Identify opportunities to streamline workflows and improve efficiency using technology and data insights

Stakeholder Collaboration & Delivery

-Partner with network engineers, program leads, and SMEs to gather inputs and validate documentation -Conduct interviews and working sessions to extract process knowledge and undocumented workflows -Drive alignment on priorities, pilot programs, and process maturity levels

Training, Adoption & Governance

-Roll out standardized documentation and processes across teams -Train stakeholders on new workflows and documentation standards -Establish governance for ongoing updates, version control, and process ownership

Day-to-Day Responsibilities include:

-Gather and analyze existing documentation, templates, and workflows -Conduct gap analysis to identify missing or incomplete processes -Build documentation and process maps for prioritized initiatives -Support roadmap prioritization with program leadership -Facilitate stakeholder interviews and working sessions -Publish finalized documentation and lead enablement/training sessions

Success Milestones -First 30 Days Build a comprehensive inventory of processes and documentation Engage stakeholders to understand workflows and pain points Define process maturity levels (high / medium / low) Partner with leadership to create a prioritized roadmap

-Post first 30 days:

Execute documentation and standardization efforts across prioritized processes Continuously interview, document, organize, and train Deliver a centralized, scalable process framework that supports AI-readiness and data-driven insights

Skills and Requirements

-3+ years of experience as a Technical Writer within IT, networking, cloud, or engineering environments -Hands-on experience with diagramming tools (Visio, Lucidchart, Draw.io) for process mapping -Ability to drive efficiencies using the data processes identified -Experience creating and maintaining documentation in Confluence/Jira, including structuring pages and content -Exceptional ability to translate complex technical concepts into clear, concise documentation for varied audiences -Experience working in Agile or Scrum environments -Familiarity with Jira, GitHub, or other ticketing/version control systems -Strong understanding of networking fundamentals (routing, switching, firewalls) -Experience with automation and infrastructure tooling (e.g., Ansible, Terraform, CI/CD pipelines) -Draw.IO experience to create a decision matrixs -GitHub experience

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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