Jobs in the United States

25+ jobs

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Added 1 min ago
FL
IT Technician
Foot Locker
Camp Hill, PA
- $25 to $30 USD / hour
Communicate technical issues and solutions effectively to non-technical users, ensuring they understand the impact and resolution of the problem.
Added 9 mins ago
Clinical Pathologist/ Spécialiste en pathologie clinique vétérinaire (French-Speaking, North America Remote)
Antech Diagnostics
Remote, United States
Excellentes capacités d'analyse et de résolution de problèmes.
Added 9 mins ago
MB
Outreach Specialist III
M&T Bank
Getzville, NY
- $20.55 to $34.25 USD / hour
…workflows necessary for account maintenance and corrections through resolution, ensuring timely and accurate…
Added 11 mins ago
MB
Senior Software Engineer – C#, .NET
M&T Bank
Buffalo, NY
- $97,100 to $161,800 USD / year
Utilize source code management tools to manage and deploy code/ applications and ensure compliance with SDLC policies and support merge conflict resolution.
Added 11 mins ago
Senior Data Solutions Analyst
Highmark Health
Albany, NY
…delivery. Also responsible for identification, documentation, and resolution of risks, defects and issues. Analyzes market trends for competitive insight to correlate into business value…
Added 12 mins ago
Clinical Quality Program Manager
RochesterRegional Health
ROCHESTER, NY
Added 12 mins ago
Senior Associate, ServiceNow ITSM
KPMG LLP
NEW YORK, NY
…consider a career in Advisory.KPMG is currently seeking a Sr. Associate, ServiceNow to join our Consulting practice. Responsibilities: * Provide guidance and expertise for ServiceNow…
Added 12 mins ago
J.P. Morgan Wealth Management - Branch Operations Support Associate
JPMorgan Chase
New York, NY
As a Branch Operations Support Associate within J.P. Morgan Advisors, you assist Financial Advisor teams by promoting efficient branch operations, ensuring seamless client onboarding, and…
Added 13 mins ago
A
BIM Designer
Arup
New York, NY
- $98,000 to $108,000 USD / year
Perform model and drawing reviews, visual audits, model health checks, and data validation; document issues, communicate priorities, and track items through resolution.
Added 13 mins ago
Junior Event Associate
Intercontinental Exchange (ICE)
New York, NY
…We are seeking an organized and detail-oriented Junior Event Associate to support the planning and execution of events for our Fixed Income & Data Services (FIDS) and Exchange businesses.…
Added 13 mins ago
Commodities Trading Systems Consultant_ Senior Associate | Allegro, RightAngle, Endur/Openlink |
PwC
New York, NY
Developing client relationships while mentoring junior team members through problem solving, issue resolution, and technical guidance
Added 48 mins ago
P
Customer Service Lead
PrideStaff
Manassas, VA
- $25 USD / hour
Strong problem-solving, conflict-resolution, and tactical time-management skills.
Added 48 mins ago
P
Accounts Payable
PrideStaff
Folsom, CA
- $23 to $25 USD / hour
Strong problem solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills.
Added 52 mins ago
PF
Accounts Payable
PrideStaff Financial
Folsom, CA
- $23 to $25 USD / hour
Strong problem solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills.
Added 1 hour ago
DH
Revenue Cycle Specialist - Professional Billing - Must Reside in Colorado
Denver Health
Denver, CO
- $22.71 to $31.79 USD / hour
…assignments within the appropriate timeframe and with suggestions for resolution or process improvement. Completes worklists as assigned. Work product is consistently of high quality. Staff…
Added 1 hour ago
Sales Promotions Coordinator
Corteva Agriscience
Tipton, IN
Problem-solving: Research issues, identifies appropriate resources, and coordinates resolution.
Added 1 hour ago
BV
Sample Management Coordinator I
Bureau Vertias North America
IN
- $20 to $22 USD / hour
Sample storage maintenance and issue resolution support (i.e., locating misplaced samples, reorganization/loading of sample archives and sample staging locations, and ample tube auditing).
Added 1 hour ago
Supplier Quality Manager
Rolls-Royce
Indianapolis, IN
…customer through the performing, governing and coaching of problem containment and problem resolution methods and tools to ensure corrective and preventative actions are taken in a timely…
Added 1 hour ago
Clinical Operations Supervisor - Endoscopy
Duke Health
Raleigh, NC
…customer satisfaction. Provides a forum for staff involvement in problem identification and resolution. Develops and implements solutions to address opportunities to improve quality,…
Added 1 hour ago
Cybersecurity Operations Controller MDX - SSFB/HSV
Amentum
Redstone Arsenal, AL
· Coordinate real-time responses to outages, incidents, and service degradations; ensure timely escalation and resolution.
Added 1 hour ago
Supv Production
Consumers Energy
ZEELAND, MI
…activities with other supervisors and departments. Decisions and problem-solving efforts are guided by company policies, procedures, safety culture, regulatory requirements, and business…
Added 1 hour ago
Buyer Associate - Brighton Center for Specialty Care Operating Rooms
University of Michigan
Ann Arbor, MI
Track outstanding orders, backorders, and delivery delays; proactively communicate potential supply disruptions and facilitate timely resolution.
Added 1 hour ago
Pharmacy Technician - Community Pharmacy Services
University of Michigan
Ann Arbor, MI
Assist with the resolution of medication access barriers
Added 1 hour ago
Customer Service Advocate
Tenet Healthcare
Detroit, MI
1. Analytical ability to identify opportunities for improvement and problem resolution.
Added 1 hour ago
Commodities Trading Systems Consultant_ Senior Associate | Allegro, RightAngle, Endur/Openlink |
PwC
Detroit, MI
Developing client relationships while mentoring junior team members through problem solving, issue resolution, and technical guidance

Insight Global

Supply Chain Customer Service Associate

Philadelphia, PA, United States

From $25 USD / hour

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Job details

Pay: From $25 USD / hour
Posting language: English
Posted: Oct 28, 2026

Original job description

Required Skills & Experience

High School Diploma/GED
2 years in customer service-related roles; preferably within a supply chain or logistics environment
Technical Competencies: o Proficiency in customer service ticketing tools and software o Strong problem-solving abilities and a proactive approach to addressing customer issues o Excellent communication and interpersonal skills to engage effectively with customers. o High attention to detail and accuracy in maintaining customer service materials

Job Description

The Supply Chain Customer Service Associate plays a critical role in handling and triaging incoming inquiries from both internal and external Supply Chain stakeholders to ensure that questions are answered and/or that inquiries are referred to the right personnel/department. This includes providing guidance on new item requests, contract needs, requisitions, purchased orders and deliveries. This role ensures high levels of service are maintained for all Supply Chain customers and collaborates with departmental leadership to develop comprehensive knowledge articles and guides. Job Duties o Respond to internal and external supply chain stakeholder inquiries: Utilize a ticketing tool to manage and respond to internal and external customer service inquiries related to various supply chain functions promptly. o Address customer questions, concerns, and issues, providing clear and effective solutions. o Escalate or triage tickets as necessary to ensure that inquiries are appropriately handled by the correct departments. o Provide exceptional customer service, building strong relationships with supply chain end users, including clinicians, suppliers, and other stakeholders. o Follow standard procedures to ensure consistency and efficiency in handling customer requests. o Adherence to Service Level Agreements (SLAs): Comply with key SLAs including response times and resolution times for customer inquiries. o Monitor and track ticket progress to ensure timely resolution in accordance with established SLAs; report any potential delays or issues in meeting SLAs to management promptly and propose solutions. o Support development and maintenance of customer service materials: Collaborate with Supply Chain departmental leadership and Strategic Projects team to develop and update customer service-related materials, including knowledge articles, how-to guides, and FAQs. o Ensure that all materials are comprehensive, current, and easily accessible to both internal and external customers (as needed). o Socialize training materials and requirements: In collaboration with the SCM Education Coordinator, communicate training materials and requirements to stakeholders, including SCM leadership, team members, and external partners, and obtain buy-in. o Ensure stakeholders are aware of training schedules, content, and objectives. o Gather feedback from stakeholders to continually improve training programs. o Maintain understanding of supply chain operations: Maintain a thorough understanding of supply chain processes, standards, and best practices. o Stay updated on changes within the supply chain to provide accurate information to customers.

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