Supervisor, Building Automation Services

Required Skills & Experience

• High school diploma or state-recognized GED
• 5+ years of relevant experience
• Strong building automation systems (BAS) experience
• Strong technical background in HVAC controls
• BACnet experience is required
• Modbus experience
• Proven leadership and people management skills
• Strong communication skills with ability to command a room and lead teams effectively

Nice to Have Skills & Experience

• Prior leadership experience
• Tridium/Niagara experience is highly preferred
• Previous Siemens experience
• Familiarity with Bluebeam or equivalent software

Job Description

The Building Automation Systems Service Operations Supervisor will lead a team of building automation and mechanical service technicians supporting customer sites throughout South Florida. This person will oversee day-to-day service operations, technician scheduling, technical support, customer relationships, and overall quality of service delivery. They need to be a strong people leader with a technical Building Automation Systems (BAS) background who can balance team management, customer needs, and hands-on technical support when needed. Day to Day

• Lead, train, and mentor a team of BAS/controls and mechanical service technicians
• Schedule technicians and assign service work based on customer needs and technician skill sets
• Oversee service calls, installed projects, T&M work, system upgrades, and service contracts
• Step in to support the team with technical/service issues and maintenance activities as needed
• Ensure customer commitments are met and maintain strong customer relationships
• Identify opportunities for additional service work, upgrades, and contract expansions
• Coordinate the transition of completed projects from the project/sales teams into ongoing service
• Manage labor/resources to ensure proper technician coverage across customer sites
• Monitor costs and help maintain contract profitability
• Ensure technicians complete required service documentation and paperwork
• Maintain high standards around safety, training, quality, and internal processes
• Conduct performance reviews, set goals, and coordinate technician training

Salary range: 68k-117k based on experience