Store Manager - Boston, MA

Required Skills & Experience

• Luxury retail background
• Current or recent Assistant Store Manager with ~3–4 years in role, ready to step up OR junior Store Manager
• Strong sales-driven, frontline leadership style (hands-on, not back-office)
• Proven clienteling experience with high-end clientele
• Demonstrated ability to lead, coach, and develop a sales team
• Experience achieving personal sales goals while driving team performance
• Ability to actively work the sales floor and build long-term client relationships
• Experience overseeing small teams

Nice to Have Skills & Experience

• Event-driven retail experience (VIP events, brand activations, PR moments)

Job Description

Insight Global is partnering with a top luxury client to hire a Store Manager to join their team in Boston, MA. This leader will be a highly visible, sales-driven presence on the floor - actively engaging top clients, coaching a small team, and elevating the overall client experience. The ideal candidate is a rising luxury retail leader with strong clienteling skills who is ready to step into a flagship opportunity with significant brand investment, events, and growth ahead. This is a hands-on role designed for someone who thrives in high-performance, high-touch retail environments and is eager to grow with an expanding luxury brand.

Day-to-Day:

• Lead from the front on the sales floor, driving personal and team sales
• Coach Client Advisors through active selling, clienteling, and follow-ups
• Deliver a high-touch luxury client experience aligned with brand standards
• Recruit, train, and develop a high-performing team
• Partner with District Manager on sales strategy, KPIs, and action plans
• Manage scheduling, payroll submissions, and floor coverage
• Oversee inventory flow, stock levels, and operational execution
• Maintain visual standards, store cleanliness, and back-of-house organization
• Support and execute store events, launches, and community outreach