Sterile Processing Technician Manager

Required Skills & Experience

3-5 years of experience in Sterile Processing, Operating Room operations, Surgical Services, or a related healthcare environment. Prior leadership, supervisory, or management experience. Experience working within hospital settings and collaborating with multidisciplinary clinical teams. Experience managing staffing, scheduling, productivity, and employee performance. Certified Registered Central Service Technician (CRCST) certification required.

Nice to Have Skills & Experience

Experience working directly with hospital C-suite executives and senior clinical leadership. Previous experience with Surgical Solutions managed services programs. Multi-site healthcare operations management experience. Experience managing P&L responsibilities and operational budgets. Experience leading large healthcare teams across multiple shifts. CER (Certified Endoscope Reprocessor) certification. Bachelor's Degree in Business, Healthcare Administration, Operations Management, or related field.

Job Description

The Sterile Processing Technician Manager is responsible for leading the clients managed services partnership within assigned hospital accounts. This role serves as the primary operational leader onsite, ensuring exceptional service delivery, client satisfaction, team performance, and contract compliance. The manager partners closely with hospital leadership, operating room staff, sterile processing teams, and internal leadership to drive operational excellence, employee engagement, and long-term account growth.

Reporting to the Regional Director of Operations, the SPD Manager oversees day-to-day operations, develops field staff, manages financial performance, and identifies opportunities to expand service offerings within existing and prospective hospital partners.