Sr. Mac Administrator

Required Skills & Experience

Recruiter Notes Must-Haves Workspace ONE (this is the core skill). MacOS server administration. Server support experience, not desktop support. Patch management and update deployment. Level 3 troubleshooting and root cause analysis.

Strong Fits Mac Systems Administrator Mac Infrastructure Engineer Apple Enterprise Administrator Workspace ONE Administrator Mac Platform Engineer Endpoint Engineer with significant Mac server experience Red Flags / Not a Fit Help Desk only backgrounds. Desktop Support focused candidates. Apple Store / Retail Mac support. Candidates who primarily manage laptops, endpoints, or end-user devices. Workspace ONE exposure without hands-on administration responsibility. Recruiting Soundbite "This is a highly technical Mac infrastructure role supporting Bank of America's Apple build server environment. The team uses Workspace ONE for patching, compliance, and software deployment across a large Mac server estate. They're looking for a Level 3 engineer who can troubleshoot complex server issues, perform root cause analysis, and keep critical build servers operational and secure."

Nice to Have Skills & Experience

Nice-to-Haves JAMF. Intune. MacOS automation/scripting. Apple build server experience.

Job Description

Position Overview Bank of America is seeking a Mac Administrator to support and maintain a critical Apple infrastructure environment supporting internal development operations. The primary focus of this role is managing enterprise Mac build servers, deploying security and software updates, maintaining server health, and providing advanced Level 3 infrastructure support. The ideal candidate will have strong Mac server administration experience, expertise with Workspace ONE, and the ability to diagnose and resolve complex technical issues.

Responsibilities

Administer and maintain enterprise Mac server environments. Utilize Workspace ONE to deploy software updates, security patches, and configuration changes. Ensure Mac build servers remain available, secure, and compliant. Perform system patching, vulnerability remediation, and update management. Troubleshoot complex server, application, and infrastructure issues. Conduct root cause analysis and implement long-term solutions. Support routing, connectivity, and server-related troubleshooting when necessary. Collaborate with development teams utilizing Apple build environments. Monitor system health, uptime, and operational performance. Maintain documentation and operational procedures.