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Insight Global

Sr. Billing Specialist

Remote, United States

From $42 USD / hour

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Job details

Pay: From $42 USD / hour
Experience: 10+ years of billing experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Required Skills & Experience

10+ years of billing experience.
Extensive experience working with customer billing web portals, specifically with Amazon’s web portal.
Advanced Microsoft Excel skills, including experience working with large datasets and reconciliation.
Strong experience reconciling billing information across multiple systems.
Ability to manage a significant volume of invoices while maintaining accuracy and meeting deadlines.
Senior-level ability to independently investigate billing issues and drive them through resolution.

Job Description

We are seeking an experienced Senior Billing Specialist to support a high-volume billing environment. This individual will be responsible for managing billing activity across multiple systems and customer web portals, performing detailed reconciliations, resolving discrepancies, and maintaining consistent follow-up to ensure invoices are processed accurately and efficiently. We currently have an initial backlog the team needs expertise to clear within Amazon’s web portal.

Responsibilities

Manage high-volume billing and invoice processing across multiple systems and customer web portals.
Utilize Amazon web portals to submit, track, reconcile, and maintain billing activity.
Reconcile invoices and billing data across several systems to identify and resolve discrepancies.
Research outstanding or rejected invoices and proactively follow up through resolution.
Maintain accurate billing records and ensure information is consistent across internal and external systems.
Use Microsoft Excel extensively for reconciliation, tracking, reporting, and analysis.
Communicate with internal teams and external customers regarding invoice status, discrepancies, and required documentation.
Help work through billing backlogs while maintaining a high level of accuracy and organization.

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More about this job

Skills

Microsoft Excel
Account reconciliation
Research
Reporting
Documentation

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