Solutions Engineer II - Remote

Required Skills & Experience

4+ years of IT experience, including 1–2 years of project implementation experience Hands-on server administration, migrations, and advanced troubleshooting Experience with Microsoft 365/Azure migrations, including Exchange, SharePoint, and tenant-to-tenant Strong VMware/Hyper-V virtualization experience Networking experience with VLANs, firewalls, switches, routing, and wireless Active Directory/domain controller and file-share migration experience Enterprise backup/SAN experience Relevant advanced certification (AZ-305, CCNP, VCP, AWS Solutions Architect Professional, M365 Enterprise Admin, FCSS) or equivalent experience Strong client-facing communication, documentation, and project ownership skills

Nice to Have Skills & Experience

Previous MSP experience ITIL concept familiarity Experience serving as the lead engineer on customer-facing infrastructure projects Automation and process-improvement experience Experience establishing technical/deployment standards Experience mentoring engineers and functioning as a senior technical escalation resource Broad multi-cloud, networking, virtualization, and Microsoft infrastructure expertise

Job Description

Insight Global is seeking a Solutions Engineer II for a leading managed IT and professional services organization. This engineer will take ownership of complex customer infrastructure projects, serving as the lead technical resource across Microsoft 365 and Azure migrations, networking, virtualization, Active Directory, server infrastructure, and enterprise backup environments. The ideal candidate combines strong hands-on engineering skills with customer-facing project experience and can independently drive implementations from planning through deployment and documentation. This role is a strong fit for an infrastructure engineer who enjoys solving complex technical challenges, mentoring other technical resources, improving standards through automation, and owning successful customer outcomes.

Pay is between 30 and 35 / HR

Day-to-Day:

Lead customer technology implementations from planning through successful completion Own Exchange, SharePoint, tenant-to-tenant, and Azure migration projects Design migration strategies, implement secure configurations, troubleshoot issues, and validate performance Configure and troubleshoot VLANs, firewalls, switches, routing, wireless controllers, and WAPs Manage VMware and Hyper-V environments, including migrations, resource optimization, and failover planning Lead Active Directory/domain controller restructuring and file-share migrations while minimizing downtime Coordinate project milestones with project managers, clients, and internal service teams Serve as an escalation point during customer onboarding and ensure security standards are met Own technical project deliverables while engaging specialized resources when necessary Serve as a senior technical resource and mentor within Professional Services Create technical standards, automation, and process improvements Produce thorough technical documentation for client billing and ongoing support Ensure deliverables meet quality, budget, and customer-satisfaction expectations Help develop and document project deployment standards Maintain technical competencies and certifications