Site Director

Required Skills & Experience

• 5 years in senior management within a highly uptime-sensitive, data-intensive or mission-critical environment.
• Strong understanding of data center electrical and mechanical infrastructure, including medium/low-voltage switchgear, transformers, generators, UPS systems, ATS/STS units, PDU/RPP units, chillers, cooling towers, air handling units, and CRAC units.
• Proven experience leading and developing facilities teams, including hiring and training employees across multiple disciplines.
• Strong process orientation with experience assessing, optimizing, documenting, and implementing operational processes across maintenance, monitoring, reporting, security, training, and work-ticket management.
• Experience working with Building Automation Systems (BAS/BMS) and CMMS platforms.
• Experience managing operating and capital budgets and leading annual budgeting reviews.
• Strong leadership, communication, organizational, and project management skills with the ability to effectively interact with employees, vendors, contractors, and customers.
• Ability to work autonomously and provide on-call support for emergencies and off-hours facility issues.

Nice to Have Skills & Experience

• Military (especially Navy) backgrounds
• Bachelor’s degree in Mechanical or Electrical Engineering.
• Previous leadership experience specifically within large-scale data center operations.
• Experience supporting Fortune 500 or other high

Job Description

Insight Global is seeking a Site Director for a leading data center client in Sterling, VA. This role will oversee the day-to-day operations of a large-scale, mission-critical data center facility, with responsibility for approximately 20 employees and a primary focus on maintaining 100% uptime of critical building systems. The Director will lead facility operations, maintenance, security, customer support, workforce management, and operating and capital budgets while ensuring a high level of service for Fortune 500 customers.

Day-to-Day:

• Lead the overall 24/7 operation of a large-scale mission-critical data center facility with ultimate responsibility for a team of approximately 20 employees.
• Ensure 100% uptime and reliable operation of critical electrical, mechanical, and fire protection systems.
• Oversee facility operations, maintenance, monitoring, security, reporting, work-ticket management, asset management, remote-hands support, and electrical installation functions.
• Ensure facility problems are identified, escalated, and repaired quickly while overseeing contractor performance and service quality.
• Develop, implement, and continuously improve simple, repeatable operating procedures and protocols across the facility.
• Lead, hire, train, and develop facility employees across multiple disciplines while ensuring effective staffing and operational coverage.
• Own the facility’s operating and capital budgets and lead annual budget reviews.
• Maintain awareness of data center industry best practices and implement strategies to improve operational efficiency and reliability.
• Manage relationships with customers, vendors, and contractors while ensuring customer needs and service expectations are consistently met.
• Respond to critical facility issues and provide leadership during day, night, emergency, and other off-hours situations.